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Unlocking Euro 2024 Betting Success: Insights from the 2022 FIFA World Cup 

Optimove

See the difference control groups make in this guide Download Now Why It Matters Major sporting events, like the 2024 UEFA European Football Championship, allow sportsbook operators to gain new players and reactivate dormant ones. How to treat every campaign like a marketing experiment Download Now >> 3.

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5 Lessons from the 2022 CX “Global Gurus” on Future-Facing Customer Experience

Customer Bliss

As we head further into 2022, it’s apparent that companies are picking up steam and looking ahead to the future of their experience practices (customer experience, employee experience, and beyond). Download resources here ». Want to get more inspiration from customer experience leaders from every industry?

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The State of the Shopping Apps Report for 2022

Lumoa

According to our State of the Shopping Apps Report for 2022, technical variables have a huge impact on customer satisfaction levels – but the list of factors that users take into account doesn’t stop there. Download the full shopping apps report to find out why. Download our State of the Shopping Apps Report for 2022 today.

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CX Leader of the Year 2022: 20 customer experience trailblazers

MyCustomer

Download this Ebook. Thank you for downloading our resource. A celebration of the 20 customer experience practitioners propelling the profession forward in 2022. Not a TM Form. Internal or External. Disable T&Cs requirement. Email intro text.

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The 2022 State of CX Report

Download today to learn more! To find the answers, we surveyed more than 2,200 industry professionals worldwide, ultimately discovering insights that will transform the way you work and engage with customers.

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ContactBabel Report: The 2022 U.S. Contact Center Decision-Makers’ Guide

Playvox

For contact center professionals, the report answers a huge range of key questions, providing clarity and a sense of perspective on how to navigate the rocky waters of 2022 and beyond. For example, readers will gain insights into hard-to-get answers to questions like: What’s the number one aim of CX programs in 2022?

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Live Chat Metrics 2022 – Benchmark Data

Comm100

Read on for a snapshot of our Live Chat Benchmark Report 2022, then download the free report below to gain access to all the benchmark data you need on your journey to customer experience (CX) excellence. Download: Live Chat Benchmark Report 2022. Download the report. Download: Live Chat Benchmark Report 2022.

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Stay Ahead of the Game

Want to know where CX is heading in 2022? Download your copy now! Check out our 7 key predictions on how CX will evolve over the coming year and beyond. From introducing a fresh approach to capturing insights to outlining new ways to humanize data, these CX predictions are sure to give you lots to think about.

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Community Predictions 2022

We sat down with 22 experts to discover what's coming for community in 2022. Check out the ten predictions we make for 2022 and prepare your community for the future. Our Experts: The experts that contributed to Community Predictions 2022 come from an array of backgrounds and work in entirely different industries.

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The Ultimate Guide to Customer Service in 2022

That's why GetFeedback (by Momentive) has partnered with Myra Golden, long-time customer service and de-escalation expert, to understand how Service teams can thrive in 2022. Learn how to employ de-escalation tactics while navigating tough conversations by downloading this new guide, The ultimate guide to customer service.

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Optimizing Your Customer Journey In 2022

Download the guide today! Creating a strong customer experience is now one of the most important priorities businesses focus on. Don’t be left behind. Time to take a customer first approach & start looking at strategies you can implement to optimize your customer journey.

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Going to Market Smarter in the New Economy

In 2022, as companies continue to move more functions online, employees will take a more virtual -- and flexible -- mindset and lifestyle in parallel to the digitization of businesses. Download the report today to discover more! To succeed, you must change the way you conceive and build new products as a digital business.