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Customer Success Checklist for 2022

CustomerSuccessBox

Here we have jotted down the essential strategies to be included in your Customer success checklist for the year 2022. Points to Ponder on making customer success plan for the year 2022. With plenty of priorities already lined up for business growth, most businesses miss out on defining a growth roadmap for individual clients.

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November Atlas Highlights 2022

Lithium

It’s Me, Marketing: A cost-saving series from Khoros The principal problem for marketers is that while they do their song and dance for consumers to purchase their product or service, it’s becoming increasingly unclear how to measure success and, most notably, how to track it. Available On-demand.

2022 52
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Nicereply and Evaluagent Form Partnership to Help Customer Service Teams

CSM Magazine

EvaluAgent and Nicereply share a common mission to help contact centres measure their performance and delight their customers. Patrik Strba, Chief Technology Officer at Nicereply commented “We’re continuously looking to integrate with best of breed, modern solutions that our customers are adopting.

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When the Journey is the Destination, Quadient is a Leader

Quadient

Fri, 09/16/2022 - 19:19. While the core concepts of collaboration, customer empathy, and measurement haven’t changed, the most recent version of our Quadient Customer Journey Mapping Platform has come a long way from that first release. To access, simply visit check this link: The Forrester Wave™: Journey Mapping Platforms, Q2 2022.

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Top 10 HR Management Software for HR Managers in 2022

CSM Magazine

As practice shows, modern technologies provide wide opportunities in the field of HR management. New approaches to the implementation of HR management processes cause a significant technological transformation. Although its use is being updated to improve recruiting, measure personnel efficiency, quality, etc.

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6 ways to renew (and stick to!) your CX vows

Think Customers

Fast forward to 2022—successful brands who continue to grow, innovate, and advance in the digital space need to answer the question: Are we sticking to the human side of the experience? Here’s a refresher of 6 transformation roadmap steps to help deliver exceptional customer experiences and set your brand apart in the marketplace.

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May Atlas Highlights

Lithium

Join us as the Khoros product team shares recent innovations to the Khoros platform and walks through upcoming releases on our roadmap. The 2022 Khoros Kudos Awards are now open until May 27th! Khoros Roadmap Webinar (North America) Tuesday, May 17th Save your spot. Hello Atlas members! You heard right! Available On-demand.