CX University
SEPTEMBER 18, 2018
In 2009, survey data supported that in government organizations, the level of employee engagement (or disengagement) in an organization depends on how effectively that organization does the following: 1. Four Employee Engagement Strategies that Deliver Competitive Advantage. Quicken Loans.
ClearAction
FEBRUARY 13, 2023
In competitions like the Super Bowl and World Cup, every player knows how they contribute to winning. In businesses, governments, and nonprofits, “winning” is a matter of meeting or exceeding customer expectations. Strategic impact means you’re creating competitive advantages for your enterprise.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
CSM Magazine
MARCH 1, 2022
While the retail world may be heating up like never before, the competitive advantage is there for the taking. Whether due to isolation rules, government restrictions or simply because it suits our lifestyle – consumers are now expecting – and demanding – faultless delivery and returns as standard.
West Monroe
SEPTEMBER 14, 2023
Manufacturers that “digitize to the core” not only have the potential to become much more efficient and dynamic within but also gain the opportunity to expand competitive advantage at the “edge” by integrating with digitally enabled suppliers, vendors, and third parties.
West Monroe
SEPTEMBER 14, 2023
Manufacturers that “digitize to the core” not only have the potential to become much more efficient and dynamic within but also gain the opportunity to expand competitive advantage at the “edge” by integrating with digitally enabled suppliers, vendors, and third parties.
Lumoa
JANUARY 9, 2018
All will take leadership deeply committed to customer experience as a significant marketplace differentiator.” Adam Toporek, Customer Service Expert, Speaker and Author @adamtoporek | blog “The future of customer experience will involve finding ways to use technology to create and maintain positive emotional connections with customers.
West Monroe
SEPTEMBER 14, 2023
Manufacturers that “digitize to the core” not only have the potential to become much more efficient and dynamic within but also gain the opportunity to expand competitive advantage at the “edge” by integrating with digitally enabled suppliers, vendors, and third parties.
Expert insights. Personalized for you.
211 
Let's personalize your content