How top YC companies use customer insights to drive product roadmap
Thematic
APRIL 17, 2019
You worked for IDEO and led user experience and customer insights at DoorDash and Cruise, two of the most successful YC companies. Could you please share what leading the insights team encompassed? Arianna: At DoorDash, I was the Director of Insights where I led User Experience Research and Market Research.
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