Top 9 Questions: ESG & the Contact Center RFP
BlueOcean
APRIL 24, 2024
And so it’s the RFP, pack horse that it is, that enables companies to first discern whether potential vendors measure up. Policies and initiatives are great, but without specific goals and measurements, these great intentions are all too likely to fall flat. What are the measures of success for your DE&I initiatives?
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