Top 8 Zendesk Features Teardown: Advantages & Disadvantages
Kustomer
JANUARY 8, 2024
Zendesk is still a dominant player in the customer support solutions market — most commonly compared against Kustomer, Freshdesk, Gorgias, Intercom and several other alternatives. While Zendesk Suite provides seemingly everything you need from a help desk software, it does come with some hefty drawbacks.
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