2022 Experience Trends: What Employees & Customers Think About Evolving COVID Safety Measures
InMoment XI
JANUARY 18, 2022
In the past few years, businesses have had to pivot countless times in order to adapt the experiences they provide customers, employees, and the greater market. The report also includes insights from both indirect and inferred data to provide a holistic view of the state of customer and employee experiences. A Word About COVID.
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