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5 Top Customer Service Articles of the Week 8-29-2022

ShepHyken

10 Ways To Keep Your Existing Customers Around for the Long-Term by ASBN Newsroom. Here are my top five picks from last week. I have added my comment about each article and would like to hear what you think too. Atlanta Small Business Network) The biggest marketing cost most small businesses face is that of acquiring new customers.

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The Sessions You Need to Attend at HCIC

ReviewTrackers

Using Social Command Centers and Digital Newsrooms to Drive Content Strategy. When: Wednesday, Oct. 25 from 11:30 a.m. to 12:30 p.m.

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How Chili’s Finds Inspiration for Their Next Social Campaign

NetBase

For Chili’s this has inspired what they call the Newsroom. The goal of the Newsroom – and all content sourced there – is to find where self-awareness and the standard of social interests and content converge. Give the People What They Want.

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New Normal Brings Chaotic, Imperfect Influencers to Forefront

NetBase

As Ben Chodor, president of Intrado Digital Media, shared recently with PRWeek , “The rise of fake news and misinformation has caused brands to prioritize owned media channels and make better use of traditional tools like corporate newsrooms and newswire services.”.

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Referral programs 101: Driving sales with your happiest customers

delighted

With experience writing for a national newsroom, a world-class mental health hospital, and now high-growth SaaS companies, Emma enjoys meeting and telling the stories of people that are changing the way the world works. Emma loves telling people’s stories.

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16 Stunning Statistics that Forecast the Future of the Internet of Things

Tricia Morris

Gartner Newsroom. The worldwide Internet of Things market is predicted to grow to $1.7 trillion by 2020, marking a compound annual growth rate of 16.9%. – IDC Worldwide Internet of Things Forecast, 2015 – 2020. . An estimated 25 billion connected “things” will be in use by 2020. Wearable technology vendors shipped 78.1

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Technological Developments in 2024

CSM Magazine

Some media companies are strategizing a newsroom powered by AI and manned by AI-generated news anchors as reported by FoxBusiness.com. Some of its work may be flawed and need to be polished, but it saves time effectively. The goal of the company is to deliver fair news in the way the public wants to see and hear it.

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