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How to Sell Customer Experience to Your Organisation

Lumoa

If you want people in your organisation to appreciate the value of customer experience, you need to learn how to sell customer experience (CX) to those who are not dealing with it day in and day out. You need to learn (and teach) how to sell customer experience to your whole organization. Why selling customer experience is challenging.

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3 Elements to Consider When Selling CX to Your Boardroom

InMoment XI

Getting your C-suite onboard with customer experience (CX) programs can be a real challenge. If you’re reading this, chances are it’s the same story at your organization!

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Selling the value of reviews: Shaping brand legacy 

BirdEye

When selling to C-suites and executives, the focus is on educating them on the value of reviews and how Birdeye can get consistent reviews at scale while saving time and money on paid media. Watch this interesting conversation here to learn more about how you can sell the value of reviews. I didn’t love it.

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The Art of Selling CX

Horizon CX

The Art of Selling CX: Convincing Skeptical Senior Leaders on Customer Experience Success Introduction In the dynamic landscape of customer experience (CX) management, the journey extends beyond strategic implementation; it’s a constant process of persuasion and selling ideas, especially to senior leadership.

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B2B Pocket Playbook: End-to-End Guide to Sales Enablement

It’s all about equipping sales professionals with the tools they need to put their best-selling foot forward. And if sales teams want to continuously sell better -- and faster -- their sales enablement process must have a game-winning strategy.

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Social Communication is not ever Permission to Sell

One Millimeter Mindset

Their permission for me to connect with them is not permission to sell. I’m not trying to sell anything. XXX is a new approach to B2B selling by enabling buyers with a video-based demo that adapts on the fly to buyers’ unique interests. And certainly no interest in retaining my professional services. No pitching. Or spamming.

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Building Trust And Selling From The Heart

Doing CX Right

Larry Levine, Best-Selling Author of "Selling From The Heart," explains new effective ways to approach buyers and increase sales with an unbeatable competitive edge. The post Building Trust And Selling From The Heart appeared first on Doing CX Right. Hint: Success starts within, not out. It's about YOU.

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Best Practices for Accelerating the Sales Process

Think about it: with outbound prospecting, requests from management, scheduled demos, and inbound calls, chaos can quickly work its way into your strategy, deeming a “speed wins” selling mentality downright ineffective. This eBook takes a look at three headache-free strategies you can employ today to accelerate selling the right way.

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The 2019 Technographic Data Report for B2B Sales Organizations

The reason for this is simple—sales teams value technographic data because it makes essential selling activities easier and more efficient. In fact, the majority of respondents agree—with 72.3% reporting that technographic data is either somewhat important or very important to their organization. Download the report to learn more!

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100 Pipeline Plays: The Modern Sales Playbook

Sell more with proven templates - Customize our winning email and script templates and add them to your workflows for more wins. Meet your modern sales playbook - See how high-performing sales and marketing teams increase pipeline year-over-year.

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12 Tips for Selling to the C-Suite

The question for sales pros is this: Are you ready for the challenge, and opportunity, of selling to the C-suite? That’s why every salesperson’s goal is to make their pitch directly to a senior executive—ideally, sooner rather than later. The following 12 tips can help ensure that you and your team are.

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How Self-Service Can Drive Down Costs and Improve CX

Best-selling author and customer experience thought leader Blake Morgan has put it all down on paper for you. Many people think that self-service is a low-end experience and would much rather offer their customers “personalized attention.”. But those in the know understand that self-service is, in fact, a white glove offering.

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Industry Shake-Up: 2023 Commerce Trends To Rock Your World

Speaker: Ashlee Aldridge - Reach Partners LLC | Bill Mirabito - Chameleon Collective | Ronak Shah - PSA Retail & CPG, Amazon Web Services | Wayne Teigen - Pivotree

From social commerce to BOPIS, the name of the game is to meet and sell to customers wherever they are, through multiple channels. Companies must expand on the trends that exploded during the pandemic if they want to see continued growth in their businesses while facing a recessionary economy.

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The Art of Community: Higher Logic & Vanilla Forums Super Forum!

Speaker: Keynote Speaker, Guy Kawasaki, Chief Evangelist, Canva

Best-selling author of The Art of the Start 2.0, He'll share his wisdom on building communities of maximum value and impact for your customers as our keynote speaker at Super Forum 2021. Street cred? Absolutely: A pioneer in creating community connection and brand love for world-class companies like Apple and Mercedes Benz.

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How to Build ROI for Conversational AI

Speaker: Sofia Burton & Tiffany O'Malley from SmartAction

Arming you with insights on how to sell the technology and services to stakeholders, including executives. In this webinar, our leading experts will walk you through step-by-step to build an ROI for conversational AI by: Showcasing how to create a symbiotic relationship between virtual agent and human agent.