Wishing You a Day of Peace
Win the Customer
DECEMBER 25, 2013
Wishing a very Merry Christmas to customer service and call center agents around the world. Peace, joy, and happiness to you and your loved ones. Customer Service'
Win the Customer
DECEMBER 25, 2013
Wishing a very Merry Christmas to customer service and call center agents around the world. Peace, joy, and happiness to you and your loved ones. Customer Service'
Kerry Bodine
JANUARY 27, 2021
A belief that we can — that we will — bring good health, peace, and prosperity to ourselves and to those around us. I see that same optimism in the aspiring and veteran customer experience professionals that I have the pleasure of working with every day. I wish you good health, peace, and prosperity in 2021.
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One Millimeter Mindset
DECEMBER 22, 2021
As you and I enjoy the remaining days of 2021, I offer you these three tips to reflect on as we move one millimeter forward together into the new year. Does this message dominate you each day? The folks who populate your days deliver direct and indirect messages to you, as well. Best wishes, Babette.
One Millimeter Mindset
DECEMBER 31, 2018
How will we carry these wins, forward, into every day and every month of 2019? Each day, month, year? Because each and every day, when we go forward into often uncharted professional waters, we carry with us both courage and critical thinking skills. What are some of the greatest professional wins from this year?
ShepHyken
OCTOBER 6, 2017
These days it’s popular among all ranges of high performers – top athletes, Hollywood actors, Silicon Valley CEOs, etc. It takes some practice to reach this mindset, but once you have, you’ll feel peace and tranquility throughout your workday. Circles of Control. Ryan Holiday. Mindfulness. Would that thought cool you down?
Customer Bliss
FEBRUARY 28, 2017
Similarly, t hey all go to driver hubs where drivers stop and they spend a day in the hub listening to the drivers coming and going and hearing about customers and different experiences and pain points. “What Do I Know Now That I Wish I’d Known Then?” The Power Of Good Hiring. Design what the customer desires.
Kristina Evey
DECEMBER 12, 2018
An Olive Garden employee recently made the day of a customer when she distracted her toddler by feeding the child ice cream so the mom could enjoy a meal with her father. She either knows personally how it is a crap shoot for a peaceful restaurant meal with a toddler, or she instinctively knew how stressful it could be. How to do this?
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