The time is now for omnichannel retail: 2021 consumer trends
delighted
JUNE 3, 2021
Shopping patterns in the US have changed dramatically since January 2020, when the first coronavirus case was reported in the US. Over a 100 retail chains pulled down their shutters temporarily in March and April 2020 and unemployment skyrocketed. We’re already seeing rising consumer expectations regarding omnichannel retail in action.
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