InMoment XI
JANUARY 18, 2022
The “2022 Experience Trends Report: Four Trends That Are Changing Customer & Employee Experiences This Year” just dropped, and we wanted to give you a sneak peek! About the 2022 Experience Trends Report. Want to read more about the trends impacting the employee and customer in 2022? A Word About COVID.
InMoment XI
FEBRUARY 15, 2022
In 2022, modern retailers will face many challenges as the industry continues to recover from the global pandemic. During the unpredictable lockdown, retail brands were forced to transform their in-person experiences to digital ones. Simply removing checkout lines can save retail stores over $37.7
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InMoment XI
DECEMBER 29, 2022
As people gather this time of year to reminisce and look toward the future together, everyone at InMoment agrees that 2022 brought some XI-ting adventures! 2 InMoment Named a Leader in People-Oriented Text Analytics Platforms Report for Q2, 2022. 5: I nMoment Appoints Executive Chairman John Lewis as Chief Executive Officer.
Think Customers
OCTOBER 20, 2021
Retail is never set in stone. Explore how physical and digital spaces can unlock amazing customer experiences (CX) in 2022. Brick-and-mortar, physical retail locations, rely on being interactive spaces. It’s a juggling act that many retailers want, and need, to balance. Brick-and-mortar success in 2022.
Speaker: Ashlee Aldridge - Reach Partners LLC | Bill Mirabito - Chameleon Collective | Ronak Shah - PSA Retail & CPG, Amazon Web Services | Wayne Teigen - Pivotree
In this webinar, four commerce retail experts will discuss: What consumers want to experience more of in 2023. December 6, 2022 at 11:00am PT, 2:00pm ET, 7:00pm BST The cool new innovations shaping the commerce industry. The impact of social commerce in working with Gen Z and Generation Alpha.
Lumoa
MAY 19, 2022
Retailers need to assess all of the potential variables impacting the performance of their shopping apps to be successful and customer reviews allow them to collect feedback directly from the source. Ensuring high customer satisfaction levels can help you achieve these goals and place your retail business on a growth trajectory.
Retently
APRIL 5, 2024
What sets an exceptional retail customer experience apart? A memorable retail customer experience leads to higher satisfaction, repeat business, and word-of-mouth recommendations. Now, let’s cut to the chaise to uncover practical strategies that create such engaging retail experiences that foster loyalty and repeat business.
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