Lithium

MARCH 7, 2023

Some blog areas are limited to Khoros customers only. TikTok, AI, and Influencers: a guide to 2023 social trends - Our guide to 2023 social trends offers insight into how social media will change this year. Upcoming Join Khoros at Enterprise Connect , March 27-30th! Sign up today !

2023 52

2023 Omnichannel Webinar Social Media 52

Lumoa

FEBRUARY 28, 2023

They’ve been doing it for years, but with the continuing proliferation of social media platforms, their voices are only getting louder. Businesses that want to grow in 2023 (and beyond) realize that this isn’t a problem—it’s an opportunity. Each of these should be incorporated into your customer feedback strategy.

2023 83

2023 Feedback Net Promoter Score NPS 83

ShepHyken

DECEMBER 23, 2022

They share their top 5 unified communications predictions for 2023. Many organizations are modernizing their communications systems to streamline operations and keep employees (and customers) connected in a hybrid world. 2023 will be all about customer lifecycle management (CLM). Top 5 UC Predictions for 2023.

2023 70

2023 Communication Contact Center Return on Investment 70

BirdEye

JUNE 22, 2023

With this blog post, you will learn how to segment your target audience based on the various customer types in the market. And most customers typically share these common characteristics: They’re well-informed: Customers today are fully-connected to the realities of the buying market and tech-savvy.

2023 98

2023 Social Media Reference Loyalty 98

Optimove

MAY 4, 2023

The location-based marketing sphere is projected to grow to over $80 billion by 2025, and almost 80% of businesses are planning to implement location-based campaigns in 2023. Is location-based marketing worth exploring in 2023? Keep it real In 2023, shallow content that relies on unconvincing or over-scripted messaging won’t cut it.

2023 52

2023 Social Media 2025 Connections 52

BirdEye

SEPTEMBER 15, 2023

This blog post explores the top 12 ways businesses can leverage AI for their sales functions in 2023. Higher job satisfaction It is common knowledge that sales teams want to get out there and connect with leads more than anything else. Monitor mentions on social media. Table of contents What is AI in sales?

Sales 109

Sales 2023 Demo Social Media 109

BirdEye

JANUARY 25, 2024

But constantly compiling positive excerpts and turning them into tailored social media posts is hugely labor intensive. In this post, we’ll cover how automating your review sharing can help you generate buzz for your brand across social networks. Why automate social sharing of reviews? We’ll break it down by the numbers.

Social Media 109

Social Media Brands Multi-Channel Demo 109

Lithium

OCTOBER 3, 2023

Some blog areas are limited to Khoros customers only. Congratulations to the 2023 Kudos Awards Winners & Finalists! We are so excited to announce the winners and finalists for 2023! One batch of changes will occur on Sep 20, 2023, and the second batch will follow on Nov 20, 2023. Sign up today ! API endpoints.

2023 52

2023 Webinar B2C Social Media 52

Lithium

FEBRUARY 7, 2023

Some blog areas are limited to Khoros customers only. Managers and Mental Health: Managing Crisis Moments - We wanted to share some key learnings and helpful tips for navigating being in the weeds of social media while also taking care of your mental health. Sign up today ! Here’s the Atlas content you do not want to miss!

2023 52

2023 Social Media Webinar Events 52

BirdEye

NOVEMBER 9, 2023

These platforms handle feedback, connect with customers, enhance services, and guide your company to success. This blog post aims to shed light on the best insurance review sites empowering your business to enhance its online presence and improve customer experience in the insurance industry. Check out our pricing today!

Insurance 109

Insurance 2023 Financial Feedback 109

BirdEye

MAY 5, 2023

Instead, they leverage online directories, guest blogging, and word-of-mouth campaigns for maximum impact. Networking: Connect with potential clients and partners. Top 16 free advertising sites Below are the top 18 free advertising sites that can help your company reach a wider audience and increase your brand visibility in 2023.

Advertising 98

Advertising 2023 Automotive Retail 98

BirdEye

MARCH 24, 2023

Lead outreach involves connecting with prospects through email, social media, calls, or cold outreach. It’s an effective way to make new connections in the business scene, especially in areas where purchases rely on personal connections. Offer rewards and incentives to both referrers and referrals.

2023 98

2023 Return on Investment Social Media Sales 98

ShepHyken

MAY 15, 2023

Here are four ways brands can create more meaningful connections with their customers. Here are four ways brands can create more meaningful connections with their customers. Here you will find four ideas: showing humanity, keeping customers informed, creating a customer-first experience, and connecting emotionally.

Article 65

Article Net Promoter Score Customer Service 2023 65

SurveySensum

MAY 6, 2024

Personal Branding Strategies What matters most in personal branding is connecting with your target audience and paying close attention to their feedback. Cultivating a warm and authentic relationship with all those connected to your personal offerings is key to earning trust and credibility. The 2023 year recorded 4.95

Brands 52

Brands Social Media Leadership Blog 52

BirdEye

NOVEMBER 21, 2023

This blog stands apart as a non-overwhelming guide, no-fluff, just actionable insights, offering a streamlined approach to interior design marketing. 5 SEO tips for interior designers to enhance online visibility How to leverage social media for interior design marketing? Regularly post high-quality images of completed projects.

Marketing 109

Marketing Social Media Advertising Workshop 109

Lithium

MAY 2, 2023

Some blog areas are limited to Khoros customers only. The 2023 Khoros Kudos Awards are now open! More information about the Khoros Kudos Awards can be found on the contest page on Atlas Marketing The Social Marketing Paradox - Redux Something rather curious has happened since the inception of social media.

2023 52

2023 Webinar Entertainment Social Media 52

BirdEye

MAY 3, 2023

This blog post deals with everything you need to know to leverage the right channels and boost your business revenue. A marketing channel is any platform that allows you to connect and communicate your brand’s message with your target audience. Content marketing It is 2023, and content is definitely still king.

Marketing 98

Marketing Social Media B2C Multi-Channel 98

Magellan Solutions

AUGUST 23, 2023

Initially, AI simplified tasks such as email marketing and social media scheduling. The close connection between AI and marketing drives the success of businesses. It includes customer segmentation, content optimization, social media marketing, and chatbots. Top AI Tools for Marketing in 2023 1.

Marketing 98

Marketing Social Media Advertising ROI 98

BirdEye

DECEMBER 25, 2023

In this blog, we dive into a topic that might seem niche but is incredibly important for any brand on Facebook. Are you looking for a quick way to claim an unofficial Facebook Business Page in 2023? As of December 2023, here’s how you can do it 1. As of December 2023, here’s how you can do it 1. Watch the Free Demo Now.

Social Media 57

Social Media 2023 Document Demo 57

BirdEye

JANUARY 6, 2023

Understanding social media algorithms can be the difference between success and failure. In this article, we’ll teach you everything you need to know about the most well-known social media algorithms and explore ways to help your company rank. Table of contents What are social media algorithms?

Social Media 19

Social Media Sports Download Engagement 19

Lithium

APRIL 4, 2023

Some blog areas are limited to Khoros customers only. Social Media Marketers Guide to a Difficult Economy: We’ll share how social media marketers can weather the storm and continue to deliver in their jobs. Here’s the Atlas content you do not want to miss! Can you afford to lose more?

2023 52

2023 Social Media Document Webinar 52

BirdEye

FEBRUARY 21, 2023

Are you curious about how people use social media? Social media statistics can provide valuable insights into these questions and more. From Facebook’s total users to Twitter’s average daily tweets, there are so many facts that help us better understand how we interact with social networks. Let’s get started.

Social Media 98

Social Media 2023 Marketing Advertising 98

ViiBE Blog

OCTOBER 28, 2021

ViiBE Blog > Remote Customer Service > Digital Customer Experience What is digital CX? That means that they have to offer products and services that are available on mobile devices and social media channels like Facebook or Twitter. Marc Prempain 12 July 2023 What does CX mean in technology?

Social Media 52

Social Media 2023 Roadmap E-support 52

SurveySparrow

MAY 24, 2023

It’s 2023, and creating forms is now more important than ever, be it online or offline. In this blog, we’ll explore some of the top 123 Form Builder alternatives for 2023 and how they can help you maximize your form creation hassle-free. Integrations: Seamlessly connect your survey data with other systems and workflows.

2023 52

2023 User Experience Document Social Media 52

Optimove

DECEMBER 28, 2023

The Big Picture: With 2023 in the books, it’s time to pave the way for continued innovation and more meaningful customer connections in the year ahead. Authenticity builds trust, and by openly embracing AI, you can foster a deeper connection with your audience while.

Marketing 69

Marketing 2024 Social Media Download 69

CSM Magazine

JUNE 7, 2023

Be sure to encourage satisfied customers to share their feedback and thoughts on review platforms or social media. Establish A Strong Online Presence Nowadays, everyone is online, so if you haven’t established a strong online presence yet, you might be missing out on opportunities to connect with your customers.

2023 52

2023 White Paper Social Media Document 52

Comm100

OCTOBER 17, 2023

Key Features : Ticketing, SLA management, automation workflows, omnichannel support (email, chat, phone, social media), knowledge base. Intercom Intercom is a conversational relationship platform, helping businesses connect with customers on their website, within their apps, and via email.

Customer Service 78

Customer Service Multi-Channel Omnichannel Social Media 78

CX University

MARCH 18, 2024

In today’s digital age, businesses are on a mission for fresh, exciting ways to connect with their customers and craft unforgettable, personalized journeys. Furthermore, the rise of the Internet of Things (IoT) will enable even deeper levels of personalization by connecting smart devices to create seamless omnichannel experiences.

Customer Experience 52

Customer Experience Retail 2023 2022 52

CSM Magazine

JANUARY 17, 2024

In 2023, HubSpot Blog conducted a study entitled The State of Video Marketing in 2023. Typically, videos are shared across social media platforms such as Instagram, Metaverse, X, YouTube, TikTok and more. Certain others such as Reddit or Pintrest are less preferred and don’t offer as much ROI.

Communication 52

Communication 2023 Social Media Travel 52

Retently

MARCH 29, 2023

In his blog post, he wrote: “So, in short, the master plan is: Build a sport car Use that money to build an affordable car Use that money to build an even more affordable car While doing above, also provide zero emission electric power generation options” The company had a vision and a long-term goal from the start.

Net Promoter Score 198

Net Promoter Score NPS Automotive Customer Satisfaction 198

BirdEye

JULY 11, 2023

And that compels customers to take action and engage with your brand on social media. This blog post covers the basics of Instagram captions with examples to get you started on your Instagram marketing journey. In other words, captions help you create a connection with your audience. Innovation is our middle name.

Social Media 40

Social Media 2023 E Commerce Download 40

Kustomer

JUNE 1, 2023

Using customer data to create a personalized customer experience is one of the top customer service trends of 2023, according to Forrester. Modern customers connect with brands asynchronously, whether it’s tagging your company in their Instagram story one day or emailing with questions about their recent purchase the next.

Customer Service 78

Customer Service Customer Service Strategies Hotels Social Media 78

Optimove

OCTOBER 20, 2022

Another reason some consumers are cutting back is that they see the news reports with economists predicting an economic slowdown and job losses for 2023. The bottom line is that four words sum up how to make deep connects: “start with the customer.” Use interactions to ask and know each person’s preferred channel within social media.

Customer Relationships 98

Customer Relationships Consumers Marketing 2007 98

Optimove

NOVEMBER 24, 2022

According to Shai Frank, VP of Product at Optimove, “Data shows the average time spent on social media worldwide is two hours and 27 minutes a day in 2022, with TikTok being the preferred destination for Gen-Z audiences.” So naturally, the wise thing to do is to target them while they are on their favorite social media.

Social Media 52

Social Media Advertising 2023 2022 52

Lithium

NOVEMBER 1, 2022

Some blog areas are limited to Khoros customers only. 2023 Social Media Trends: Align your strategy with disruptive consumers Thursday, Nov 3 | 1pm ET | 12pm CT | 10am PT. Here’s the Atlas content you do not want to miss! Webinars & Events Some event areas are limited to Khoros customers only. Available On-demand.

2022 52

2022 Roadmap ROI Social Media 52

Kustomer

SEPTEMBER 12, 2023

From AI-enhanced selfies on social media, to the 2023 launch of ChatGPT (and even a 2-minute, satirically acclaimed text-to-video remake of “The Lord of the Rings ”) — generative AI in particular seems to be the internet’s shiny new toy. All of a sudden, the term ”artificial intelligence” is everywhere. What is Generative AI?

Social Media 52

Social Media 2023 Consumers Demo 52

BirdEye

NOVEMBER 10, 2023

Our recent webinar, aptly titled, ‘Efficiency Unleashed: Streamlining customer communications using AI,’ for Birdeye VIEW 2023, unveils a real-life success story that demonstrates the incredible impact of AI. The blog post explores how Genesis Counseling Center harnessed the capabilities of Birdeye. The result?

Communication 57

Communication 2023 Customers Insurance 57