BirdEye

MARCH 29, 2023

“I am consistent with my social media posting, but I still fail to see an increase in followers or leads.” Does generating leads and building a more prominent brand for your business through social media seem challenging? Table of contents What is social media engagement? Does this sound like you?

Social Media 98

Social Media Engagement Metrics Measurement 98

Comm100

FEBRUARY 6, 2023

In this article, we’ll share five customer experience trends that financial institutions should keep up with in 2023. 5 Customer Experience Trends of 2023 A strong customer experience is critical in helping financial institutions build lasting relationships with their customers, increase revenue, and stay ahead of the curve.

Financial 82

Financial 2023 Blog Customer Experience 82

BirdEye

OCTOBER 31, 2023

Your Facebook profile is often your digital calling card, connecting you with the wider online community. ” In this blog, we’ll discuss Facebook URLs and show you how to find and customize your unique URL link. They help in networking, promoting your businesses , and connecting with the audience.

2023 107

2023 Social Media Demo Connections 107

Lumoa

NOVEMBER 17, 2022

Here are the CX trends you can expect to see in 2023 and how to keep your e-commerce business on track with the evolution of CX. Customer Experience in E-commerce Trend Predictions for 2023. Using your customer’s name in marketing materials and customer support can build trust and forge a personal connection. .

E Commerce 83

E Commerce 2023 E-support Customer Experience 83

InMoment XI

MARCH 18, 2024

Now that we’ve explored capturing Strongest Signals in our previous blog post , it’s time to dive into the heart of Integrated CX—unlocking the Richest Insights. Every customer comment, whether from emails, social media, or customer service interactions, can be dissected for sentiment and emotion analysis.

Insights 260

Insights Multi-Channel Webinar Social Media 260

Comm100

NOVEMBER 28, 2022

In this article, we’ll be looking at the top higher education customer service trends 2023 and beyond to help prepare for the year ahead. Many higher education institutions have already found great success with chatbots, but in 2023 expect to see the adoption of automation to grow even further. Automation takes off.

2023 92

2023 Customer Service Omnichannel Social Media 92

BirdEye

SEPTEMBER 26, 2023

This blog post explores the many ways using artificial intelligence in the healthcare industry can boost your growth. Using AI, You can communicate with patients via text messaging, social media channels, or Web Chat 24/7. Table of contents What is AI in healthcare? What are the benefits of using AI in healthcare?

Healthcare 109

Healthcare 2023 Hospitality Social Media 109

Opinionator

SEPTEMBER 21, 2020

Why Social Media is NOT a Gold Mine of Customer feedback and not for Customer Service. In this article we will recommend you don’t use social media for feedback, even though it may look tempting. This means social media delivering one sided reviews with impossible expectations for a response.

Social Media 52

Social Media Feedback 2023 2016 52

BirdEye

AUGUST 31, 2023

The popularity of social media platforms as a commercial medium is on an upward trend. Most major platforms have developed a way to offer social media users the ability to buy their favorite products without going to an external site. This blog explores how to leverage Facebook Shops to boost revenue faster.

E Commerce 57

E Commerce 2023 Social Media E-support 57

Lithium

MARCH 7, 2023

Some blog areas are limited to Khoros customers only. TikTok, AI, and Influencers: a guide to 2023 social trends - Our guide to 2023 social trends offers insight into how social media will change this year. Upcoming Join Khoros at Enterprise Connect , March 27-30th! Sign up today !

2023 52

2023 Omnichannel Webinar Social Media 52

Lumoa

FEBRUARY 28, 2023

They’ve been doing it for years, but with the continuing proliferation of social media platforms, their voices are only getting louder. Businesses that want to grow in 2023 (and beyond) realize that this isn’t a problem—it’s an opportunity. Each of these should be incorporated into your customer feedback strategy.

2023 83

2023 Feedback Net Promoter Score NPS 83

ShepHyken

DECEMBER 23, 2022

They share their top 5 unified communications predictions for 2023. Many organizations are modernizing their communications systems to streamline operations and keep employees (and customers) connected in a hybrid world. 2023 will be all about customer lifecycle management (CLM). Top 5 UC Predictions for 2023.

2023 70

2023 Communication Contact Center Return on Investment 70

BirdEye

JUNE 22, 2023

With this blog post, you will learn how to segment your target audience based on the various customer types in the market. And most customers typically share these common characteristics: They’re well-informed: Customers today are fully-connected to the realities of the buying market and tech-savvy.

2023 98

2023 Social Media Reference Loyalty 98

Optimove

MAY 4, 2023

The location-based marketing sphere is projected to grow to over $80 billion by 2025, and almost 80% of businesses are planning to implement location-based campaigns in 2023. Is location-based marketing worth exploring in 2023? Keep it real In 2023, shallow content that relies on unconvincing or over-scripted messaging won’t cut it.

2023 52

2023 Social Media 2025 Connections 52

BirdEye

SEPTEMBER 15, 2023

This blog post explores the top 12 ways businesses can leverage AI for their sales functions in 2023. Higher job satisfaction It is common knowledge that sales teams want to get out there and connect with leads more than anything else. Monitor mentions on social media. Table of contents What is AI in sales?

Sales 109

Sales 2023 Demo Social Media 109

BirdEye

JANUARY 25, 2024

But constantly compiling positive excerpts and turning them into tailored social media posts is hugely labor intensive. In this post, we’ll cover how automating your review sharing can help you generate buzz for your brand across social networks. Why automate social sharing of reviews? We’ll break it down by the numbers.

Social Media 109

Social Media Brands Multi-Channel Demo 109

Lithium

OCTOBER 3, 2023

Some blog areas are limited to Khoros customers only. Congratulations to the 2023 Kudos Awards Winners & Finalists! We are so excited to announce the winners and finalists for 2023! One batch of changes will occur on Sep 20, 2023, and the second batch will follow on Nov 20, 2023. Sign up today ! API endpoints.

2023 52

2023 Webinar B2C Social Media 52

Lithium

FEBRUARY 7, 2023

Some blog areas are limited to Khoros customers only. Managers and Mental Health: Managing Crisis Moments - We wanted to share some key learnings and helpful tips for navigating being in the weeds of social media while also taking care of your mental health. Sign up today ! Here’s the Atlas content you do not want to miss!

2023 52

2023 Social Media Webinar Events 52

BirdEye

NOVEMBER 9, 2023

These platforms handle feedback, connect with customers, enhance services, and guide your company to success. This blog post aims to shed light on the best insurance review sites empowering your business to enhance its online presence and improve customer experience in the insurance industry. Check out our pricing today!

Insurance 109

Insurance 2023 Financial Feedback 109

BirdEye

MAY 5, 2023

Instead, they leverage online directories, guest blogging, and word-of-mouth campaigns for maximum impact. Networking: Connect with potential clients and partners. Top 16 free advertising sites Below are the top 18 free advertising sites that can help your company reach a wider audience and increase your brand visibility in 2023.

Advertising 98

Advertising 2023 Automotive Retail 98

BirdEye

JUNE 23, 2023

In 2023, the best way to showcase products is with Google Shopping Ads. While it is similar to Google Ads (formerly Google Adwords), search ads, and social media advertising , designing your Google Shopping strategy still needs some unique approaches. ” How do Google Shopping Ads work?

2023 98

2023 Advertising Apparel Retail 98

BirdEye

MARCH 24, 2023

Lead outreach involves connecting with prospects through email, social media, calls, or cold outreach. It’s an effective way to make new connections in the business scene, especially in areas where purchases rely on personal connections. Offer rewards and incentives to both referrers and referrals.

2023 98

2023 Return on Investment Social Media Sales 98

ShepHyken

MAY 15, 2023

Here are four ways brands can create more meaningful connections with their customers. Here are four ways brands can create more meaningful connections with their customers. Here you will find four ideas: showing humanity, keeping customers informed, creating a customer-first experience, and connecting emotionally.

Article 65

Article Net Promoter Score Customer Service 2023 65

BirdEye

MARCH 11, 2024

According to a recent survey by Birdeye, 79% of businesses produce their social media content in-house, underscoring the necessity of arming these businesses with the proper tools and strategies for success. This blog will guide you through selecting, analyzing, and optimizing hashtags to attract your ideal customers.

Social Media 70

Social Media Events Connections Engagement 70

SurveySparrow

JULY 31, 2023

Top Linktree Alternatives for Businesses in 2023 #1. Feedlink: Source: Feedlink This Linktree competitor is best for social media managers and eCommerce companies. The URL can be used to direct your followers to a particular landing page or a blog post. Linktree isn’t the only option that is available.

2023 52

2023 Social Media Blog Presentation 52

SurveySensum

MAY 6, 2024

Personal Branding Strategies What matters most in personal branding is connecting with your target audience and paying close attention to their feedback. Cultivating a warm and authentic relationship with all those connected to your personal offerings is key to earning trust and credibility. The 2023 year recorded 4.95

Brands 52

Brands Social Media Leadership Blog 52

SurveySparrow

JUNE 26, 2023

This blog will explore the top five multichannel survey distribution tools that will revolutionize how you distribute surveys. Notable Features of SurveySparrow Multichannel survey distribution : SurveySparrow offers various channels for distributing your survey, including email, social media, website embeds, SMS, QR codes, and more.

2023 52

2023 Multi-Channel Social Media Banking 52

BirdEye

NOVEMBER 21, 2023

This blog stands apart as a non-overwhelming guide, no-fluff, just actionable insights, offering a streamlined approach to interior design marketing. 5 SEO tips for interior designers to enhance online visibility How to leverage social media for interior design marketing? Regularly post high-quality images of completed projects.

Marketing 109

Marketing Social Media Advertising Workshop 109

Lithium

MAY 2, 2023

Some blog areas are limited to Khoros customers only. The 2023 Khoros Kudos Awards are now open! More information about the Khoros Kudos Awards can be found on the contest page on Atlas Marketing The Social Marketing Paradox - Redux Something rather curious has happened since the inception of social media.

2023 52

2023 Webinar Entertainment Social Media 52

BirdEye

AUGUST 29, 2023

On social media , it is getting harder than ever to get users to click on your link in the bio and take them off-site to your landing page or website. In this blog, you’ll learn how to monetize your following directly using Instagram Subscriptions. Businesses can build a deeper connection with their most loyal followers.

Social Media 104

Social Media Demo Connections Books 104

BirdEye

MAY 3, 2023

This blog post deals with everything you need to know to leverage the right channels and boost your business revenue. A marketing channel is any platform that allows you to connect and communicate your brand’s message with your target audience. Content marketing It is 2023, and content is definitely still king.

Marketing 98

Marketing Social Media B2C Multi-Channel 98

Magellan Solutions

AUGUST 23, 2023

Initially, AI simplified tasks such as email marketing and social media scheduling. The close connection between AI and marketing drives the success of businesses. It includes customer segmentation, content optimization, social media marketing, and chatbots. Top AI Tools for Marketing in 2023 1.

Marketing 98

Marketing Social Media Advertising ROI 98

BirdEye

FEBRUARY 6, 2023

Social media and healthcare topics have significantly become intertwined. Across all major social media platforms, wellness, and healthcare topics have overtaken almost all conversations. According to a study by PatientsLikeMe, a growing number of people (11%) turn to social media for reliable healthcare information.

Social Media 19

Social Media Healthcare Marketing Multi-Channel 19

SurveySparrow

MARCH 29, 2023

You will be able to connect different business parts and make them work in tandem for a seamless customer experience. It will help you prioritize activities that will impact your business directly. So n ewsletters, ads, banners, blogs, etc., Leverage social media and develop a legion of fans. Run PPC campaigns.

Customer Journey 52

Customer Journey 2023 Customer Journey Mapping Touchpoint 52

BirdEye

FEBRUARY 27, 2024

Whether you’re looking to boost brand awareness, fuel customer engagement, or turbocharge car sales , this blog post is the ultimate guide for your dealership brand to succeed in 2024. Popular dealership advertising strategies include social media advertising, pay-per-click advertising, video ads, audio streaming, etc.

Advertising 62

Advertising 2024 Automotive Social Media 62

BirdEye

DECEMBER 25, 2023

In this blog, we dive into a topic that might seem niche but is incredibly important for any brand on Facebook. Are you looking for a quick way to claim an unofficial Facebook Business Page in 2023? As of December 2023, here’s how you can do it 1. As of December 2023, here’s how you can do it 1. Watch the Free Demo Now.

Social Media 57

Social Media 2023 Document Demo 57

BirdEye

JANUARY 6, 2023

Understanding social media algorithms can be the difference between success and failure. In this article, we’ll teach you everything you need to know about the most well-known social media algorithms and explore ways to help your company rank. Table of contents What are social media algorithms?

Social Media 19

Social Media Sports Download Engagement 19