Experience Investigators by 360Connext

AUGUST 31, 2021

We want our customer and client relationships to last forever and while the best of them may, a customer moving on is often part of their customer lifecycle. Whether you’re asking for a direct referral, a testimonial, or a product review — asking at the right moment can be as key as asking at all.

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Feedback Reference Customers Loyalty 380

CSM Magazine

APRIL 11, 2024

Share client testimonials : Include video testimonials to build trust and credibility with potential clients. These interactive tours allow clients to explore every corner of a home, giving them a realistic sense of its layout and features.

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BirdEye

MARCH 1, 2024

But just as importantly, leveraging E-E-A-T is crucial for effectively managing clients’ websites. In this blog, we’ll explore: How Google assesses E-E-A-T Why E-E-A-T guidelines matter for your agency (and for your clients) Actionable strategies to optimize E-E-A-T and reign supreme in the digital realm Let’s dive in.

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CSM Magazine

AUGUST 22, 2023

The highly competitive nature of the trades industry demands a constant influx of fresh clients to sustain growth, drive profits, and secure a steady stream of work. Get new customers by crafting a compelling social media strategy that includes regular updates, visual content, and customer testimonials.

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Social Media Advertising Touchpoint Connections 52

ShepHyken

JANUARY 31, 2023

After the presentation, the client sent me an amazing testimonial about my speech; however, there was something else that I felt incredibly proud of. The client also wrote about the experience my team provided. A few years ago, I had the honor of working with Lexus, the luxury car company.

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Customer Service Hotels Customer Service Training Reference 139

Magellan Solutions

APRIL 15, 2024

Identified as a premier IT outsourcing firm in the Philippines, below is a brief overview of the identified companies, enriched with insights into their service offerings and client bases. High expertise at Magellan Solutions is depicted by adaptive solutions that cut across the varied needs of clients.

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BirdEye

SEPTEMBER 8, 2023

The stronger the reputation for your real estate business online, the more likely the client will choose you over a competitor. You can prove your trustworthiness to clients when they interact with you. Improve customer satisfaction rate by showing clients that they are listening. Claim and update all listings for your business.

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Management Social Media Multi-Channel Demo 110

CSM Magazine

AUGUST 4, 2023

You can use these platforms to post updates about your products or services, share customer stories and testimonials, answer questions from followers, and even host contests or giveaways. Utilize Reviews & Testimonials Leveraging reviews and testimonials from current customers can yield significant benefits when utilized effectively.

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ProProfs Chat

JANUARY 28, 2021

They don’t teach you how to ask for testimonials without sounding unprofessional. Now, asking for testimonials might make you feel like you’re pushing it too hard but there are many ways to do it. So, how to reach out to your customers and, especially, how to ask for testimonials you can later on use to drive more conversions?

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BirdEye

MARCH 29, 2024

These platforms can transform how you connect with clients and improve your real estate reputation management. Here are a few tactics to help you get the most from your time on Zillow Premier Agent: Fully complete your profile, including past sales and client reviews, to build credibility.

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Social Media Sales Advertising Connections 58

SurveySensum

APRIL 1, 2024

Through strategic efforts that range from forming authentic connections with clients to aligning products with consumer values, startups can position themselves as credible alternatives to the tried-and-tested giants of their industries. Dedicate sections for video testimonials to provide a personal touch.

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Brands Social Media Feedback Loyalty 52

BirdEye

MAY 1, 2023

Quotes Customer testimonials, in the form of quotes, are a powerful method for generating new business and fostering customer loyalty. To fully realize the potential of customer quotes, here are a few key tips: Identify satisfied customers who have enjoyed a positive experience with your company and request a testimonial.

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Social Media Feedback Advertising Customers 97

BirdEye

JULY 19, 2023

Therefore, the vendor knows which couples are good leads that may become paying clients. Reviews and testimonials: Couples often leave reviews and provide testimonials about their dealings with the various vendors on The Knot. The Knot is better for tapping into a larger pool of potential bridal and newly-engaged clients.

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Demo Feedback Hotels Social Media 95

BirdEye

JULY 25, 2023

Social proof draws in clients and customers by boosting your brand awareness and reputation. Now, customer testimonials and recommendations flood TikTok, Facebook, and Twitter. 20+ Social proof examples While social proof sounds like just collecting reviews or testimonials from customers, it is so much more than that.

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BirdEye

MAY 10, 2023

You need to master the art of finding new clients and engaging existing customers for repeat business. Content marketing Attract potential clients and generate revenue with high-value content. Example: To help reach local clients, a law firm optimizes its landing page with the keywords: "premises liability attorney in Joplin, MO."

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Marketing Social Media Advertising Reference 98

Retently

JUNE 28, 2022

In return, these clients happily share their positive experience recommending the respective chain to the ones interested. If you have a customer or client that’s particularly pleased, you must develop an in-depth Customer Success Story or Case Study around their experience.

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Experience Investigators by 360Connext

FEBRUARY 2, 2015

New sales, new clients, new customers. Inserting a powerful emotional testimony from a real, live customer helps leaders connect with the humanity of the customer experience. Just as rewards and real-life testimony can help drive the behaviors for loyalty, feeling the pain of a high churn rate can help, too. Feel The Churn.

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Customer Satisfaction Loyalty Net Promoter Score Social Media 264

2020 Research

APRIL 20, 2023

So, it was an easy decision to provide support when Candela requested it for a project with one of their clients, a major financial service provider. Candela needed to get opinions from individuals across the country to meet production deadlines. “The client had planned to conduct a large quantitative study for advertising purposes.

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Insights Financial Advertising Feedback 97

CloudCherry

NOVEMBER 11, 2019

Sarah made an incredible video with testimonials from Customers, Employees, and Executive Leadership. Murphy Fraser – Client Success Manager at Skillshare. Sarah Meyerdirk – VP and Director of CX at Promomash, and our 2 nd place CX Champion (in the category of Practitioner). It’s not in her vocabulary.”

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SurveySparrow

APRIL 26, 2020

That’s exactly why recommendations, reviews, and customer testimonials are important if you are looking to gain the trust of your potential customers. In this article, we are going to discuss how we can get more case studies, reviews, and customer testimonials using NPS. What’s Special about Getting Customer Testimonials?

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NPS Net Promoter Score Social Media Customers 52

SurveySensum

DECEMBER 13, 2023

For this, you should pay attention to terms and phrases that are written by your clients to describe your products. Incorporate Customer Reviews and Testimonials Adding some customer reviews and testimonials can play a big role in the improvement of your product descriptions.

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SaleMove

MAY 14, 2020

We sat down, virtually—with some of Glia’s new clients who chose to implement our platform completely remote to ensure their digital customer service is top notch. In this testimonial video we discuss: . The post Service ContinuityOn A Time Crunch appeared first on Glia Blog | Digital Customer Service Explained.

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Contact Center Blog Connections Customer Service 88

SurveySensum

DECEMBER 28, 2023

Building and sustaining strong client relationships is paramount in the legal profession, where trust serves as the cornerstone for success. And client surveys have emerged as a key tool in understanding client satisfaction and improving overall service quality.

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Feedback Demo Communication Innovation 52

SurveySensum

JANUARY 25, 2024

Not too long ago, I completed a project for a client, and they were genuinely satisfied with our work. In this blog, I’ll share with you six simple tips on how to ask for a referral from a client. So, let’s dive into this adventure of turning happy clients into amazing opportunities! But how can you do that?

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Reference Insurance NPS Demo 52

BirdEye

DECEMBER 14, 2022

Reviews and testimonials 9. Webinars, live streams, and client testimonials all work as effective promotional content. Reviews and testimonials. Reviews and testimonials from happy customers also make for great social media content that encourages more followers to trust your brand. Written posts 3. Live videos 6.

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Social Media Entertainment Webinar White Paper 98

BirdEye

MAY 24, 2021

To win in this new landscape and capture booming demand, property managers need to consistently deliver great experiences to their clients, then enable those clients to share their experiences. Google reviews are visible on Google search and Google Maps, so they’re often the first impression clients have of your properties.

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Management Marketing Social Media Return on Investment 97

Feedbackly

DECEMBER 2, 2022

Not to brag, but the many client testimonials and data prove it to be one of the most effective and versatile CX metrics available today. Emotions play a major role here, and if you can evoke the right emotions at the right time in the buying journey , you most likely have a loyal client on board. The power of emotions.

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Net Promoter Score NPS Metrics Customer Journey 98

SaleMove

OCTOBER 16, 2020

When working with large enterprise clients, it is important to be just as committed to their long term success as they are. If you’re interested in learning more about Glia’s WhiteGlove Service experience, check out our client testimonial video!

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Customer Service Demo Customers Blog 52

SurveySensum

DECEMBER 27, 2023

For realtors seeking to leave a lasting positive impression on their clients’ minds, understanding how to measure and track customer satisfaction is paramount. This invaluable process offers insights into precisely what clients want and expect from their realtor.

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Customer Satisfaction Measurement Demo Reference 52

Experience Investigators by 360Connext

JUNE 2, 2020

My client walked me into the lobby of their shiny new headquarters. ” My client proudly pointed to the dashboard. ” My client proudly pointed to the dashboard. Find video testimonials on social media. Find video testimonials on social media. He exclaimed: “You’ll love this! Click To Tweet.

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Social Media Net Promoter Score Metrics NPS 162

BlueOcean

AUGUST 20, 2020

That’s a partner that trusts their people, that’s confident in their employee experience, that is committed to transparency with their clients. So, your next best option is to ask for employee video testimonials. Are they speaking to things that are a priority for you like relationship with brand and with their specific clients?

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Reference Customer Care Culture Leadership 156

Totango

OCTOBER 6, 2020

Fulfilling a proactive role, customer success focuses on problem prevention and creates value by enabling clients to achieve business goals. Customer support is reactive and acts as a resource for clients to use when they encounter specific technical issues and need help. . How Customer Success Creates Value Using Data-Driven Measures.

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Customer Success Customers Measurement Communication 106

SurveySensum

MAY 9, 2022

Request promoters for testimonials and referrals. Request promoters for testimonials and referrals. You can ask your promoters to share their testimonials with you. And use their testimonials on your social pages, website, landing pages, email campaigns, and more to bring in more customers with the same persona.

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Feedback Chief Customer Officer Customers Webinar 52

BirdEye

JUNE 9, 2022

The answer is simple: you need to be active online and show prospective clients you’re the best choice. In this article, we’ll explain how realtors can build their online presence, boost their online reputation and connect with more prospective clients using Zillow for agents. One way you can do this is with client reviews.

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Marketing Connections Sales 2022 98

C3Centricity

AUGUST 2, 2021

We had a client who moved their production overseas to reduce costs and increase margins. The client could not understand why they were losing business! This could be having someone on site, providing results from an independent lab, or showing a list of positive testimonials from well- known companies.

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White Paper Customer Relationship Management Download NPS 71

BirdEye

OCTOBER 11, 2023

They happily share your business with friends, write reviews and testimonials.” George: We’ve always heard that businesses should strive to meet client expectations, but given today’s landscape, I believe businesses shouldn’t just meet the expectations. “Customer delight helps business growth.

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Sales Social Media Customers Multi-Channel 110

Joe Rawlinson

FEBRUARY 24, 2022

In the world of SEO, you’re probably aware that a vast amount of research goes into each client’s individual campaign. But as an SEO agency, sometimes you might simply lack the tools to deliver the best SEO strategy to your clients. When one of your clients needs links built, they’re probably not talking about just a few.

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Brands Engagement Sales Marketing 78