On-Site vs Virtual Procurement: The Best Way to Find Your Contact Center Outsourcer
BlueOcean
JULY 20, 2023
In our world of outsourced customer care solutions, one of the big challenges we continue to wrestle with on the sales side of things is the significant change in the contact center RFP process. Yes, there’ll be travel and calendars to coordinate. The Shortlist Pitch Best Format: In-person, your place or theirs.
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