Credit Crunch 10 Years On – Four Seismic Changes in Customer Experience Management
Peter Lavers
JULY 17, 2017
This has been exacerbated by high-profile scandals in several sectors, principally financial services, automotive and retail. Insight dependency and democratisation. The post Credit Crunch 10 Years On – Four Seismic Changes in Customer Experience Management appeared first on Think CX.
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