BirdEye

JANUARY 25, 2024

But constantly compiling positive excerpts and turning them into tailored social media posts is hugely labor intensive. In this post, we’ll cover how automating your review sharing can help you generate buzz for your brand across social networks. Why automate social sharing of reviews? What is automated review sharing?

Social Media 109

Social Media Brands Multi-Channel Demo 109

BirdEye

AUGUST 25, 2023

Social media is an amazing platform for customers to discover brands, local businesses, and products for their needs. But these platforms hold the potential to be so much more, when combined with social shopping. You can turn your social media audience into customers without them having to leave the platform at all.

Social Media 98

Social Media E Commerce Advertising 2025 98

BirdEye

NOVEMBER 21, 2023

This blog stands apart as a non-overwhelming guide, no-fluff, just actionable insights, offering a streamlined approach to interior design marketing. 5 SEO tips for interior designers to enhance online visibility How to leverage social media for interior design marketing? Regularly post high-quality images of completed projects.

Marketing 109

Marketing Social Media Advertising Workshop 109

BirdEye

MARCH 29, 2024

In a recent survey of our expansive network of over 150,000 customers, it was discovered that 81% of businesses manage their social media strategies at the corporate level. You’ll learn how to craft a real estate social media strategy that’s not just good but great—bringing in new business.

Social Media 57

Social Media Sales Advertising Connections 57

BirdEye

MARCH 17, 2023

Social listening is an essential tool for businesses looking to stay ahead of the competition and gain a better understanding of their customers and prospects. By monitoring conversations on social media, companies can identify opportunities to engage with potential customers and get real-time feedback about their products or services.

Social Media 98

Social Media Feedback Insights Brands 98

BirdEye

APRIL 25, 2023

Use social media to promote 4. Ask for customer reviews 8. Participate in local events 17. Seek backlinks for your website and gather reviews from satisfied customers to boost your online visibility in search engines. Start by identifying your target audience and selecting the appropriate social networks.

Seminar 98

Seminar Social Media Advertising Workshop 98

BirdEye

JANUARY 19, 2023

Social listening and social monitoring are often used interchangeably, but there are some big differences between the two. By understanding these differences, companies can create highly effective marketing strategies and gain a better understanding of their social media presence.

Social Media 98

Social Media Brands Information Feedback 98

BirdEye

NOVEMBER 28, 2023

On the other hand, if you actively monitor and collect customer feedback, you have access to current and relevant data and insights you can act on. Stay active on social media Social media can be a game changer for your reputation. – Automate the collection of customer reviews.

Management 107

Management Social Media 2007 Reference 107

BirdEye

FEBRUARY 13, 2024

This blog looks at how strategic chiropractor marketing can effectively address the issues of limited awareness, attract more patients, and build loyalty through reputation management. Incorporating Birdeye’s AI-powered social media management software into this strategy can significantly streamline the process.

Marketing 57

Marketing Social Media Healthcare Multi-Channel 57

BirdEye

JANUARY 12, 2024

Knowing your customers on a personal level isn’t just a perk of running a local business; it’s your superpower. Hyperlocal social media marketing allows you to harness this power, turning every digital interaction into a meaningful engagement. Table of contents What is hyperlocal social media marketing?

Social Media 107

Social Media Marketing Events Advertising 107

BirdEye

JULY 10, 2023

It can help you discover what rivals are saying and offering customers, along with gaining insights into their operations. By using competitive intelligence effectively, you can gain real-world insights into your competitors and better understand the competitive environment. Too high, and you might lose market share.

Social Media 94

Social Media Competitive Advantage Financial Multi-Channel 94

BirdEye

DECEMBER 5, 2022

Facebook is still the most widely-used social media platform on earth, so any exposure your business can get there is ideal. Provides social proof Benefits your business in Facebook’s algorithm Reaches more potential customers Facebook likes vs. Facebook followers Can you buy Facebook likes?

Social Media 97

Social Media Events Engagement Advertising 97

BirdEye

SEPTEMBER 29, 2023

By developing specific buyer personas, such as marketing personas, you stand to gain a deeper understanding of your customers. It helps you explore behavior, motivations, pain points, social media usage, and other preferences. Analyze independent market studies, industry-wide reports, and third-party research data.

Insurance 109

Insurance Social Media Multi-Channel Advertising 109

BirdEye

NOVEMBER 30, 2023

Social media reputation management continues to be the lifeblood of enhancing your overall online reputation. Because they have 75 unique social media accounts across Facebook, Instagram, and Twitter, they must tailor all of their content to match each local audience’s specific needs and preferences.

Social Media 113

Social Media Management Brands Communication 113

BirdEye

AUGUST 7, 2023

Expand your content marketing efforts by posting content on your social media channels. Reach new customers on the cheap with email marketing. Use social media marketing for brand awareness Most of your customers use social media platforms. Benefits of having many customer reviews A.

Sales 52

Sales Marketing Social Media Loyalty Programs 52

BirdEye

JUNE 16, 2023

Brand surveys help businesses understand customers’ perceptions. These customized surveys gather valuable feedback and insights into your audience’s thoughts or feelings about your brand. Without these survey-based insights, you’re running into the market blind and will inevitably waste tons of money and time.

Brands 98

Brands Social Media Insights Feedback 98

GetFeedback

MAY 9, 2019

Two customers can view the same experience in completely different ways due to many factors that influence their interpretation of events — their upbringing, cultural background, motivations, and much more. That’s why most companies struggle to meet the expectations of their customers.

Article 337

Article Customer Experience Metrics Customer Journey Mapping 337

BirdEye

AUGUST 28, 2023

Social reach is one of the most important metrics of social media management. When you publish content on social media, you want to know who sees it and how many people interact with it. That’s what social media reach gives you. Q2: Why is it important to measure social media reach?

Social Media 98

Social Media Metrics Measurement Multi-Channel 98

BirdEye

MAY 8, 2023

Before social media and marketing automation, companies would fish for new customers by making cold calls and even knocking on doors. Today, businesses use all kinds of channels and sales prospecting tools to generate leads and convert them into customers. Social selling also allows for social listening.

Sales 52

Sales Social Media Multi-Channel Events 52

BirdEye

DECEMBER 8, 2023

TruForce used Birdeye to track, manage, and communicate with customers via text, email, social media, phone calls, and more. Having worked on [similar projects successfully delivered] in the past gives us profound insight into achieving your goals. Don’t miss out on this opportunity to [benefit of Event].

Demo 109

Demo Events Communication Feedback 109

SurveySensum

JANUARY 26, 2024

So let’s deep dive into different stages of the customer journey. From the initial interaction to the post-purchase engagement, we will understand each phase, uncovering the touchpoints that shape the customer journey. Key Touchpoints : Social media ad showcasing the app’s features.

Customer Journey 52

Customer Journey Social Media Touchpoint Webinar 52

BirdEye

MARCH 5, 2024

” SGE provides a clear summary of current events tailored to your interests and understanding. Dynamic content based on real-time data: Live music events, special offers, or branch-specific updates can be seamlessly integrated into search results, keeping customers informed and engaged. Ready to explore more about Birdeye?

Presentation 57

Presentation Demo Events Social Media 57

BirdEye

AUGUST 3, 2023

Gain valuable insights CSAT surveys are easy to deploy and, even better, easy for your customers to answer. Survey results can shed light on areas to improve, and if you focus on these areas, you can continually uplevel customer satisfaction and success. Use chatbots and other tools to keep connected to your customers 24/7/365.

Customer Satisfaction 98

Customer Satisfaction Customer Centricity Culture Net Promoter Score 98

BirdEye

DECEMBER 6, 2022

hours on social media each day – and that number is only expected to increase. Social media has become a major part of our lives, and many platforms offer features that can benefit local businesses. Table of contents Social media marketing at a glimpse Benefits of social media marketing 1.

Social Media 97

Social Media Connections Communication Marketing 97

BirdEye

DECEMBER 15, 2022

A well-crafted social media campaign can turn your brand’s content into a powerful marketing tool. This article will show you how to create a social media campaign strategy that actually works for your business. Table of contents What is a social media campaign? How do social media campaigns work?

Social Media 98

Social Media Entertainment Brands Events 98

BirdEye

APRIL 19, 2023

Social media management Many companies need help when it comes to social media, especially with the number of platforms available. But, you don’t need to be a TikTok star or Instagram influencer to be able to navigate the business side of social media. So if you can’t beat them, join them.

2023 97

2023 Social Media Consulting Events 97

BirdEye

DECEMBER 28, 2023

Gathering valuable insights Geofencing technology provides data on how consumers interact with your ads and how often they visit your location. This information is invaluable for understanding customer behavior and preferences, helping you to refine your marketing strategy. How can local businesses use geofencing marketing?

Marketing 57

Marketing Advertising Social Media Events 57

ReviewTrackers

MARCH 17, 2017

South by Southwest (SXSW), the annual conglomerate of film, interactive media, and music festivals in Austin, Texas, continues to amaze its attendees. We hung out at events, watched movies in our cozy Airbnb, ate amazing food at Forthright and Moonshine Grill, and fell asleep in a coffee house after hosting three events in 24 hours.

Technology 79

Technology Social Media Healthcare Events 79

NetBase

FEBRUARY 3, 2020

Our events last week in San Francisco , Seattle and San Diego on January 28, 29 and 30 were very well attended. Well, they’re calling it “the next wave of innovative customer analytics” and “the ultimate resource in understanding consumer context.” NetBase Quid Unparalleled Insight. Odds are, there’s one near you!

Seminar 64

Seminar Social Media Events Consumers 64

BirdEye

OCTOBER 12, 2023

These insights will help you interpret survey results more accurately and eliminate biases. Let’s look at where you can solicit customer feedback and attract potential survey participants without being intrusive. Social media Social media is a very convenient tool for finding survey respondents.

Social Media 57

Social Media Net Promoter Score Feedback Demo 57

PeopleMetrics

JULY 20, 2020

After writing my book, Listen or Die , which outlined 40 lessons that turns customer feedback into gold, I often got the question: "what are the small handful of strategies that provide the biggest impact or provide the most insight on driving CX excellence?". Here they are! Have you checked Twitter and Facebook lately?

CEM 163

CEM 2001 Touchpoint Customer Centricity 163

BirdEye

APRIL 13, 2023

Social media advertising has changed the marketing and advertising world by making it easier than ever for businesses to reach their target audience. With billions of active users across platforms, social media advertising offers a level playing field to reach a vast audience and build brand awareness.

Social Media 98

Social Media Advertising E Commerce Fashion 98

Beyond Philosophy

NOVEMBER 6, 2014

Blogs Customer Experience CEM CEO Conferences consultants consumer behaviour customer Customer Analysis customer behavior Customer Behaviour customer centricity customer emotions customer engagement Customer experience customer experience books customer experience industry customer experience management Customer Experience Program customer experien

Net Promoter Score 163

Net Promoter Score Customer Centricity CEM Social Media 163