NetBase

JUNE 25, 2020

And not knowing what is being said is a dangerous game, as we’ll share here, including: How “Magic” mentions may have inflated its stock price, and the company was left liable. It should be made clear that this was filed before the COVID-19 pandemic was a thing, so these findings were unrelated to the current strain of coronavirus in any way.

Brands 98

Brands 2020 Social Media Metrics 98

Kustomer

FEBRUARY 6, 2024

Dedicated Mobile App: Kustomer features a dedicated iOS mobile app, enabling seamless customer support anytime, anywhere, fostering greater accessibility and convenience. FreshDesk integrates with over 600 apps, including Active Directory. Users have noted limitations in the file size that can be attached to tickets.

2024 98

2024 Multi-Channel Omnichannel E-support 98

SurveySparrow

AUGUST 13, 2021

File sharing for all formats. ? Effective file management. ? 1,800+ add-ons from the Atlassian Marketplace. ? Mobile app. ? monday.com is a cloud-based OS that lets team create their own work apps and workflows. File management. ? Clarizen Apps Marketplace. ? Easy collaboration. ?

Management 52

Management Roadmap Feedback 2021 52

Grade.us

AUGUST 11, 2020

Automatically share your best reviews on your website and social media. According to Google , “more than a billion people using Google Maps every month and more than 5 million active apps and websites using Google Maps Platform core products every week.” Recommendations can be embedded and shared on and off Facebook.

Travel 52

Travel Customers Consumers Hospitality 52

SurveySensum

OCTOBER 26, 2022

And they are on WhatsApp, emails, chatbots on your website, in-apps, web apps, social media, and many more digital channels. . Create simple and beautiful surveys within a short span of time and share them via multiple channels worldwide. . Export files in CSV, PDF, etc formats . Export files in CSV, PDF, etc formats .

2023 59

2023 Feedback Social Media Demo 59

West Monroe

MARCH 14, 2018

As the digital marketplace landscape grows, a reliance on the mobile application is becoming an increasing trend with Salesforce implementations. Through this project, we uncovered a few unique differences in the mobile app compared to Salesforce on desktop. Limitation : Users cannot edit/create Dashboards or Reports on the app.

Events 40

Events 2016 Blog Customers 40

Currency Alliance

NOVEMBER 4, 2022

Merchants, banks, and any other operators can build whatever customer experience (CX) into their existing apps, website(s), or other channels without creating confusion by having different customer-facing platforms in the marketplace, and with greatly reduced development costs compared to monolithic software.

Loyalty 52

Loyalty Marketing Loyalty Programs Banking 52

Currency Alliance

JUNE 19, 2019

Over the past decade, legacy loyalty landscape were mostly a tangle of walled gardens: that heavily restricted customer data sharing, recognized only the most frequent customers, and limited opportunities for mid-tail and longer-tail customers to earn and burn. Harnessing the power of marketplaces. This effort is a marked improvement.

Magazine 49

Magazine Loyalty 2019 Loyalty Programs 49

Currency Alliance

FEBRUARY 26, 2019

The battle for mindshare and share of wallet is heating up, and brands need to have every weapon in their arsenal aligned. This could be a loss-leader in the first few months, but may establish habits that are favorable to your brand over time, which enables you to increase frequency and LTV, and ultimately earns you more share of wallet.

Loyalty 45

Loyalty 2019 Loyalty Programs Hotels 45

NetBase

APRIL 6, 2020

Everyone from office managers to yoga instructors are turning to teleconferencing platforms and social media apps to keep business going. To date, a little over 6 million workers have filed for unemployment. Dating apps have also seen a surge in popularity as well. Time to Rediscover Online Potential. Creating Virtual Lives.

Consumers 52

Consumers Brands Social Media Connections 52

Customer Bliss

MAY 22, 2019

In lieu of a regular Daily Dose video, I want to share with you an excerpt from a keynote I presented recently that focuses on the lessons of my most recent book, Would You Do That To Your Mother. . I have to tell you, an app alone will not get us there. The following is a lightly edited transcript of the video below. Click To Tweet.

Hospitality 201

Hospitality 2010 Healthcare Technology 201

BirdEye

JULY 14, 2023

It offers the best in-app shopping experience, and for marketers, it offers the highest return on investment (ROI) for selling products. All your content can be shared to your stories too. This ensures that your profile picture doesn’t just look good on mobile phones but also on the web and the desktop app.

Social Media 96

Social Media 2023 Advertising Return on Investment 96

SmartKarrot

FEBRUARY 4, 2022

Amazon, the global marketplace, also offers several other services, one of which is Amazon Web Services (AWS). Auth0 is a plug-and-play solution for integrating authentication and authorization into apps. DropBox is a file-sharing service that utilizes cloud computing technology. Founded in: 1982. Founded in: 2006.

2006 10

2006 2003 2010 2005 10

Brandwatch CX

JANUARY 25, 2019

Facebook from the off pulls you in to share personal details and seek out interaction from other people. It had a profile where you could upload a photo, share your interests, and connect with other people. shares in the Facebook company. August also saw the release of Facebook Messenger as a standalone app.

2009 86

2009 2007 2008 2017 86

Michel Falcon Experience

FEBRUARY 11, 2019

Hey Team, I’m excited to share my Customer Experience Keynote presentation that I shot in St. In addition to sharing company culture, employee engagement & customer experience strategies, I also explain the difference between customer service and customer experience. Pete’s Beach, Florida.

Customer Experience 60

Customer Experience Customer Service Customers Hospitality 60

Michel Falcon Experience

MARCH 12, 2019

And I’m very transparent about that and that’s something that I’m looking forward to sharing with you guys. ” I don’t care, it could be like an emoji of poop and I’d be okay with that, sort of I think unless you share food and that’d be weird, but anyways. You get it.

Culture 12

Culture 2019 Engagement Net Promoter Score 12

C Space

OCTOBER 1, 2020

Diversity advocates and social activists called out the online marketplace, including the anti-extremist Sleeping Giants organization, whose post was shared more than 3,000 times. of all e-commerce sales today, a share which is set to rise to a fifth (20.3%, $421bn) in just the next two years. This represents 10.2%

2020 40

2020 E Commerce Brands Advertising 40