services business-operations operations finance-operations 
InMoment XI
APRIL 25, 2024
Did you know that over half of financial services consumers say they have low trust in their provider? Financial services providers are tasked with a unique challenge. Since finances are such a personal part of our lives, consumers in the industry are the most withholding of their trust. days — a 54% difference.
InMoment XI
JULY 18, 2022
In our last blog about creating an excellent food service customer experience (CX), we talked about how vital customer reviews are to growing your business (and how your customer experience plays a pivotal role in making sure your reviews are positive). . 1: Leveraging Customer Feedback in Operations.
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InMoment XI
OCTOBER 28, 2021
I often talk about customer experience lying at the intersection of communications, operations, technology, and employees. Marketing and Sales have to correctly position your products and services, and set proper expectations for how customers can use them and, more importantly, what benefit(s) they will derive.
InMoment XI
JULY 11, 2023
In an era where customer expectations continually morph, businesses must always be a step ahead to keep their clients thrilled and engaged. Deployed across sectors, from finance to healthcare, predictive analytics helps drive informed decisions and actions. And the most effective tool brands can use to stay ahead of the curve?
TechSee
MARCH 7, 2023
As part of our Women’s History Month and International Women’s Day initiatives, we asked our own TechSee Super Women to highlight some of the amazing leaders in the technology, service, and support industries who inspire them, have helped grow their careers, or simply deserve to be celebrated for being awesome.
InMoment XI
FEBRUARY 8, 2023
Most businesses are organized into silos: marketing, sales, operations, customer care, HR, IT, finance, etc. Sales sells the vision and aligns the products and services against customer needs. Product development and operations have to deliver against those expectations.
Magellan Solutions
MAY 6, 2024
As a business owner, you’re always looking for ways to streamline your operations and get more done with fewer resources. Did you know that 24% of small businesses outsource to improve efficiency ? From boosting productivity to reducing expenses, outsourcing has become a popular tool for improving operations.
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