Gainsight

JUNE 2, 2022

No other event has the level of brain trust that Gainsight has invited. That couldn’t happen without impeccable leadership. And Confluent is innovating a new category of data infrastructure. Gainsight congratulates Confluent’s leadership for their pioneering strides in what is essentially a new category.

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West Monroe

JANUARY 25, 2022

In 2022, the dialogue across financial services will be driven by the themes of rising interest rates, high inflation, and the need for growth in the face of continued digital disruption. All banks are standing at the intersection of unprecedented global economic upheaval, revenue disruption, digital innovation, and cultural change.

Banking 52

Banking 2022 Financial Multi-Channel 52

CustomerSuccessBox

DECEMBER 6, 2021

With the grace of a number of Customer Success communities, we have come a long way to 2022. Alex is also the Founder and CEO of Customer Success Excellence – the world’s first awards event dedicated to the Customer Success profession. He has been recognized as one of the Top 25 Customer Success Influencers for 2021.

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2022 Customer Success 2021 Consulting 52

West Monroe

JANUARY 24, 2022

Despite some headwinds—including rising inflation, ongoing supply chain constraints that are hitting hardware businesses especially hard, and talent shortages, 2022 is shaping up to be another growth year for HT&S companies. We’ll examine some of the overarching trends affecting the high-tech & software industry in 2022.

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2022 B2B Chief Customer Officer Financial 40

SurveySensum

FEBRUARY 11, 2022

10 Best Medallia Competitors and Alternatives in 2022. Here are the 10 Best Medallia Competitors and Alternatives in 2022 that you can switch to. After some fine research, we have sorted out the 10 best alternatives and competitors of Medallia that you can opt for in 2022. . Introduction. Surveysensum. GetFeedback. Conclusion.

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SurveySparrow

DECEMBER 27, 2021

Improving operational excellence is going to be a critical measurement of success in 2022 as well. In this article, we will look at some of the top CHRO priorities and trends for the year 2022. Organize events for the families of employees. In 2022, CHRO’s priorities will be on organizational design and change management.

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2022 Government Leadership Measurement 52

BlueOcean

DECEMBER 13, 2022

According to Bond Brand Loyalty’s 2022 Loyalty Report , a new variable has entered the game that changes how customers view loyalty—that the “brand is loyal to me.” In early 2022, for example, Target announced its partnership with Ulta Beauty, in which the two brands’ rewards programs are now linked.

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Gainsight

APRIL 26, 2023

During the Pulse 2022 opening keynote, Nick Mehta, CEO of Gainsight, reflected “In 2013, there were 300 people in this room, and there were like 500 people in customer success, literally.” One of our all-time favorite Pulse moments was at Pulse 2022, when we gave the gift of inSided-branded, Amsterdam-inspired clogs.

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CSM Magazine

OCTOBER 18, 2022

Orstad joins the Calabrio leadership team with more than 25 years of experience building and supporting organisations with cultures focused on balancing customer success with profitable growth. I am already off and running on elevating the innovative strategies we deliver to jointly architect their success even further.”.

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Think Customers

FEBRUARY 2, 2023

Here are just a few highlights from the four-day event. Ellison delivered a keynote speech later in the show, where he spoke about his commitment to making the Lowe’s workforce and leadership team more diverse. A retail brand’s leadership, he said, should reflect its customer base. Don’t prepare for the downturn.

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2023 Retail E Commerce Leadership 52

CSM Magazine

OCTOBER 18, 2022

Orstad joins the Calabrio leadership team with more than 25 years of experience building and supporting organisations with cultures focused on balancing customer success with profitable growth. I am already off and running on elevating the innovative strategies we deliver to jointly architect their success even further.”.

Customer Service 52

Customer Service E-support Contact Center 2022 52

Lithium

MAY 3, 2022

Join us as the Khoros product team shares recent innovations to the Khoros platform and walks through upcoming releases on our roadmap. In this webinar you’ll: Learn about key innovations and investments across the Khoros platform. Ask our product leaders about our current and future innovation during a live Q&A.

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Multi-Channel Webinar Social Media Roadmap 52

ClearAction

OCTOBER 25, 2022

Here is an overview: Experience Value Exchange : this skill-building community provides your whole department with 5-minute to 40-minute templates (static and interactive), advice from peers and experts, events, presentations, articles, videos, podcasts, study highlights, and more. Learn More. Learn More.

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Sports 2009 2022 Financial 71

CustomerSuccessBox

DECEMBER 13, 2021

This has led to the huge demand for customer success events where people can learn, network, and share the best practices. At CustomerSuccessBox, we’ve curated some upcoming Customer Success Events that cannot be missed. Customer Success Leadership Roundtable: CSM Performance Metrics | Wednesday, December 15, 2021.

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2022 Events 2021 Customer Success 52

Gainsight

JUNE 13, 2022

As you’ve probably read by now, The New York Times (amongst others) reported that for the first time in 10 years, Netflix lost subscribers — 200,000 overall in Q1 of 2022. Crank up the innovation engine. Netflix has got to keep the pedal to the metal and continue to innovate and differentiate itself. Get wise with data.

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West Monroe

JUNE 13, 2022

This article was originally featured in the June/July 2022 issue of the Manufacturing Leadership Journal. ©2022 Manufacturing Leadership Council, a division of the National Association of Manufacturers. Sixty-four percent of consumers now view manufacturing as innovative , up from 39% five years ago.

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2030 2022 Government Culture 90

Clarivate

NOVEMBER 2, 2021

At Clarivate, our mission is to provide solutions to accelerate the lifecycle of innovation. INTA is a global not-for-profit advocacy association of brand owners and professionals dedicated to supporting trademarks and related intellectual property to foster consumer trust, economic growth, and innovation.

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Government Innovation 2022 2018 52

Gainsight

OCTOBER 7, 2022

The 2022 Gartner Market Guide for Customer Success Management Platforms reports that “customer success management (CSM) programs have progressed from an emerging discipline into an increasingly mature and evolving practice.” . They’re also invited to special events and pilot program opportunities—before other customers.

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SmartKarrot

JANUARY 5, 2022

Here’s our Top 50 Customer Success Influencers list for 2022 celebrating the inspiring visionaries and trailblazers who are helping shape the field and its future evolution. So, without further ado, here’s SmartKarrot’s Top 50 Customer Success Influencers for 2022 (presented in no particular order). Lincoln Murphy. Rick Adams.

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Gainsight

APRIL 7, 2022

Product Innovations . Plus, be the first to hear about the newest product innovations coming to Gainsight. Experts Gainsters and our partners will all be available to answer questions, give demos, and show you what’s possible for 2022 and beyond. . Being amongst innovative people will no doubt get your creative ideas flowing.

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2022 Entertainment Innovation Fashion 105

Clarivate

MAY 12, 2022

The in-person plus virtual event played host to more than 6,700 trademark professionals from 130 countries representing over 3,000 different organizations. Ronda Majure participated in The Women’s LeadershIP Initiative Workshop , lending her expertise on a panel titled Charting Your Own Course: Developing an Effective Leadership Style.

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West Monroe

DECEMBER 11, 2022

In fact, loan-to-deposit ratios have shot up at an accelerated rate—with the upper quartile of banks exceeding 90% in Q2 2022 due to competitive yields and inflationary spending. Data-driven customer insights and product innovation. Customer outreach and communication. Communication preference alignment. Technology Integration.

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Banking Marketing 2008 Financial 52

West Monroe

NOVEMBER 2, 2022

Valuation aside, the sell side process can catalyze innovation efforts for the acquiring organization through the addition of key team members and valuable IP. billion through their IPOs in the first half of 2022, a sharp decline from a $155 billion boom in 2021. What’s more, U.S.-listed listed companies only raised $4.8

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Up Your Service

NOVEMBER 30, 2018

The third value at Salesforce is INNOVATION. But innovation is when the ideas is successfully adopted in real practice. One example ETHICAL innovation was at the Dreamforce event itself. And the whole program was “decarbonized” using recycling and offsets to achieve a completely carbon neutral event. Check it out.

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Culture Innovation Events 2022 40

Gainsight

JULY 7, 2021

Meanwhile, Pulse the conference graduated from a ballroom in 2013 to a full takeover of the Intercontinental Hotel in 2014 , San Francisco’s Pier 48 in 2015 , the Oakland Convention Center in 2016 and 2017 , the San Mateo County Events Center in 2018 , and finally to the venue it was truly meant to call home, San Francisco’s Moscone Center, in 2019.

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BirdEye

APRIL 6, 2023

The trick is to recognize the potential for innovation in an existing product rather than reinventing a new one. Consulting Starting a consulting firm can be lucrative if you have in-depth knowledge and passion regarding a specific topic, such as accounting, data management, social media marketing, leadership, or communication.

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C Space

JULY 21, 2020

So we made the decision to keep on telling the stories of inspiring brand leadership and strategy amid the latest crises in an anxious world. But now, eBay will fully roll out the payments platform it’s been building for years, which it says could unlock as much as $2 billion in revenue and $500 million in operating profit in 2022.

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C Space

JULY 2, 2020

So we made the decision to keep on telling the stories of inspiring brand leadership and strategy amid the latest crises in an anxious world. Before the pandemic struck, brands were expected to spend $15 billion on influencer marketing by 2022, according to estimates based on Mediakix data.

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2020 Brands Airlines Social Media 52

Gainsight

OCTOBER 7, 2019

Since the inaugural event, attendance has grown from 300 in 2013 to 5,500 in 2019. And last year, we hosted launched our inaugural Pulse World Tour event series in Austin, and Chicago. If we learned anything from last year’s sold-out Pulse World Tours, it’s that there’s a huge demand for customer success thought leadership.

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