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Championing the Championship: Outsourced Customer Care for a National Sports Association [A Case Study]

BlueOcean

Every year, this national sports association holds their annual pro championships. By 2022, fans were starved for action. As a result, record numbers of attendees and, consequently, record-high inbound customer service volume were projected for the 2022 championships. Just fill out the form below.

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InMoment’s eNVy Awards and Buyer Expectation Study Shines Light on the Top Vehicle Models in 2022

InMoment XI

The New Vehicle Customer Study, eNVy Awards, recognize 2022 model year vehicles consumer rated on comfort, quality, performance, safety, and ownership cost.The study data is used by global automotive companies and automotive suppliers. Clair , our syndicated research lead.

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Unlocking Euro 2024 Betting Success: Insights from the 2022 FIFA World Cup 

Optimove

See the difference control groups make in this guide Download Now Why It Matters Major sporting events, like the 2024 UEFA European Football Championship, allow sportsbook operators to gain new players and reactivate dormant ones. Yet the average deposit amount declined (see chart).

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Survey Unveils NFL Bettors’ Preferences to Help Sports Betting Operators Drive Deeper Player Engagement and Implement Responsible Gambling Strategies?? 

Optimove

January 14, 2023, saw the big boost is the number of Super Bowl Sunday bettors at 113% above average  Why It Matters  The Optimove 2023-2024 Report on NFL Wagering provides invaluable insights for sports betting sites to elevate engagement, foster loyalty, and promote responsible gambling practices. For sites, loyalty is the name of the game. 

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75+ Sports Survey Questions For All Purposes & Events

SurveySparrow

Holiday season is over, and we’re about to launch into yet another action-packed year of sports. Well, not if you’re a coach or a sports management company who’s always on a lookout for the next big talent. Just look at the football World Cup 2022. Sports survey questions play a massive role in that.

Sports 52
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5 Things to Consider Before You Go to RFP in 2022

BlueOcean

In 2022, the RFP process holds even greater weight. Sometimes that looks like half a minute of small talk about weather, pop culture or sports—and that’s only possible when you have an intentional location strategy driving your outsourcing decision. But it’s also a process that has evolved in the wake of the pandemic.

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5 Top Customer Service Articles of the Week 5-23-2022

ShepHyken

(CustomerThink) Your growth at every level — financially, reputationally, professionally, and personally — is superior when customer, employee, and partner experience are managed as a team sport. The post 5 Top Customer Service Articles of the Week 5-23-2022 appeared first on Shep Hyken. If you’re not, still read it.

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