Lithium

OCTOBER 3, 2023

Some blog areas are limited to Khoros customers only. Congratulations to the 2023 Kudos Awards Winners & Finalists! We are so excited to announce the winners and finalists for 2023! One batch of changes will occur on Sep 20, 2023, and the second batch will follow on Nov 20, 2023. API endpoints.

2023 52

2023 Webinar B2C Social Media 52

Optimove

OCTOBER 5, 2023

Many were uncovered in our 2023 Marketer’s survey that are below.  Others originate from our 2023 Marketing Fatigue survey. Marketing blunders that negatively impact brands include overwhelming customers with excessive messages, leading to marketing fatigue, and conflicting messages and promotions across various channels.

Marketing 72

Marketing 2023 Loyalty Consumers 72

SurveySensum

OCTOBER 9, 2023

It provides a wide range of features for designing surveys, collecting responses, and generating insights from the data gathered. But every tool has its limitations. It’s not always guaranteed that a tool will grow with your business. That’s why, users have started seeking alternatives. Let’s get started.

2023 52

2023 Multi-Channel Demo Feedback 52

BirdEye

DECEMBER 21, 2022

billion users by 2023. You’ll need to create video content if you want to find success on social media in 2023. Short-form videos aren’t going anywhere, and with that in mind, marketers are using Stories as a new marketing tool. Crisis management will be a necessity in 2023. The growth of TikTok is unstoppable.

Social Media 97

Social Media 2023 2022 2026 97

SurveySensum

APRIL 21, 2023

The tool also provides various templates for the purpose, which are customizable to users’ needs. But like every other tool, Formstack has its drawbacks. This blog discusses the 15 best Formstack alternatives, examining their features, pros, cons, and pricing to help you choose the right tool for your business.

Multi-Channel 52

Multi-Channel 2023 Feedback Social Media 52

BirdEye

AUGUST 7, 2023

13 Auto repair marketing strategies you should check out Strategies to retain existing customers Trends in auto repair marketing in 2023 What are the best platforms for advertising auto repair services? 13 Auto repair marketing strategies you should check out The auto repair industry was worth $880 million in 2023 alone.

Sales 52

Sales Marketing Social Media Loyalty Programs 52

ViiBE Blog

JULY 22, 2022

ViiBE Blog Best ways to use CRM Anna Gorina July 22, 2022 Share this article Contents Share this article Contents Enhancing the Digital Experience with Remote Assistance Free Retail E-book available now! Your CRM system is a powerful tool that can help your business to manage its customer data more effectively.

Social Media 52

Social Media Omnichannel E-support 2021 52

ViiBE Blog

MAY 26, 2023

ViiBE Blog Solving plumbing problems with remote visual assistance in plumbing management software Marc Prempain May 26, 2023 Share this article Contents Share this article Contents Enhancing the Digital Experience with Remote Assistance Free Retail E-book available now!

Management 52

Management 2023 E-support Document 52

BirdEye

MARCH 24, 2023

In this guide, we’ll provide you with the tools, tips, and strategies you need to thrive in the year ahead. It guides your team with steps and techniques to generate high-value leads that convert to customers. Established businesses also often have proven lead channels.

2023 98

2023 Return on Investment Social Media Sales 98

BirdEye

JULY 24, 2023

Common challenges and solutions when doing customer feedback analysis Dos and don’ts of customer feedback analysis Use of AI in customer feedback analysis Best customer feedback analysis tools in 2023 FAQs on customer feedback analysis Improve your performance with Birdeye Insights What is customer feedback analysis?

2023 98

2023 Feedback Social Media Net Promoter Score 98

Comm100

JANUARY 21, 2021

There are many digital customer service tools for small businesses to choose from, but there’s only one that stands out with real-time, accessible, and cost-effective support – and that’s live chat. Live chat software is a tool used to offer real-time support to website visitors. We’ll get into this later). What is live chat? .

2021 98

2021 Social Media 2020 Loyalty 98

SurveySparrow

JUNE 19, 2023

You’ve got an eye for great tools like SurveyKing! Together, we’ll unveil hidden gems and uncover survey tools that not only match SurveyKing but also add a touch of uniqueness to make your survey experience truly extraordinary. It’s like your Swiss Army knife of survey tools! Well, buckle up! Outgrow did!

2023 52

2023 NPS Insights Feedback 52

SurveySparrow

JANUARY 18, 2023

Typeform vs. Google Forms: 9 Points Of Comparison Typeform is a popular online survey tool that lets businesses build engaging and beautiful surveys. Google Forms is a part of Google’s suite of tools for businesses. It was a feature of Google Sheets, and initially, it was a basic tool where you could collect responses.

2023 52

2023 Feedback Events 2016 52

BirdEye

NOVEMBER 8, 2023

In this comprehensive guide, you’ll know: What makes these 41 websites the best eCommerce review platforms Secrets of eCommerce customer and business review sites The best review websites in 2023 How to get more loyal customers 3 reasons how customer reviews improve your business’s SEO Table of contents What are eCommerce review sites?

Travel 58

Travel Hotels Social Media Healthcare 58

BirdEye

OCTOBER 30, 2023

So, if you’re looking for a winning strategy to elevate your business’s local prominence, this blog has you covered! Run targeted ads 5. Facebook In 2023, Facebook will be the largest social media network , boasting almost three billion active users monthly. of the user base as of January 2023. Here are 12 ways: 1.

Social Media 58

Social Media Marketing Events Advertising 58

ViiBE Blog

MAY 3, 2023

ViiBE Blog How to help customers get in contact with your remote customer support fast in B2B? Anna Gorina May 3, 2023 Share this article Contents Share this article Contents Enhancing the Digital Experience with Remote Assistance Free Retail E-book available now! The phone number is outdated. Risk of receiving insufficient data.

B2B 52

B2B E-support 2023 2021 52

BirdEye

AUGUST 22, 2023

This blog post explores product surveys and equips you with the top product survey questions to use in 2023. A product survey is a tool businesses use to understand what their customers think of their products and services. We call these questions leading questions as they prohibit customers from giving honest answers.

2023 52

2023 Net Promoter Score User Experience Customer Satisfaction 52

West Monroe

JUNE 12, 2023

She brings over a decade of extensive experience in technology and products strategy experience and leads teams that distill business goals and big ideas into technical solutions with tangible impact. These planning tools become explicit or implicit commitments to one another. You're on the hook. What was developing it like?

2023 52

2023 Leadership Books Healthcare 52

BirdEye

FEBRUARY 29, 2024

The study reveals key insights into the dynamics of customer feedback: Online reviews grew by 5% over 2023. To help you get the best out of your investment, in this blog, we’ve discussed the ten best real estate agent review samples that’ll help you filter trustworthy real estate agents.

Financial 58

Financial Communication Marketing Demo 58

SurveySparrow

APRIL 4, 2023

In this blog, we will: Discover why student survey questions – & student feedback in general – are helpful Explore six types of student satisfaction survey questions that you need to ask Understand the twelve factors that influence student satisfaction How Do Student Satisfaction Survey Questions Help? Sign up below.

Sports 52

Sports Engagement Social Media 2023 52

BirdEye

FEBRUARY 27, 2024

Whether you’re looking to boost brand awareness, fuel customer engagement, or turbocharge car sales , this blog post is the ultimate guide for your dealership brand to succeed in 2024. Engage interested prospects to fill up lead forms, peruse inventory, and become an active lead to boost sales.

Advertising 63

Advertising 2024 Automotive Social Media 63

Playvox

FEBRUARY 16, 2024

From driving assistance to data analysis to chatbots, generative AI (GenAI) is finding its usefulness in a host of ways across all industries. Remote and hybrid agents need cloud-based tools and advanced technologies to support customers around the globe.

Contact Center 75

Contact Center Management Call Center Omnichannel 75

BirdEye

JULY 3, 2023

billion by 2023. Affiliate marketing is when a business engages with an influencer or publisher to generate more sales using its already established network. The affiliate marketer refers their audience to a product or service by sharing it through social media , a website, or a blog post. How do affiliates make money?

Sales 98

Sales Marketing Social Media Blog 98

BirdEye

NOVEMBER 29, 2023

From the latest trends shaping the industry to practical tips on enhancing your brand and the essential tips and tools to amplify your reach – this blog equips you with strategic steps to elevate your furniture store marketing. Personalizing your review replies with AI and generate error-free responses.

Marketing 58

Marketing 2024 Advertising Social Media 58

BirdEye

MARCH 11, 2024

Hashtags are more than just a trend; they are a vital tool for businesses aiming to boost their online presence and engage their target audience effectively. This blog will guide you through selecting, analyzing, and optimizing hashtags to attract your ideal customers. When to use hashtags that’ll generate your dream customers?

Social Media 71

Social Media Events Connections Engagement 71

SurveySensum

SEPTEMBER 11, 2023

With that in mind, after working with different companies in this industry, we have compiled a list of 13 key SaaS KPIs and metrics of 2023 that you need to start tracking to measure your success. Statista predicts that in 2023, the SaaS market is estimated to be worth approximately $197 billion and estimated to reach $232 billion by 2024.

Metrics 52

Metrics 2023 Net Promoter Score Measurement 52

SmartKarrot

MAY 16, 2023

As we move into 2023 and beyond, organizations need to embrace these advancements to stay ahead of the game. These tools offer a proactive solution to the time-consuming and exhaustive recruitment process by making it more efficient, effective, and personalized. The New York Times called it “ a highly capable linguistic super brain.”

Technology 10

Technology Feedback Insights 2023 10

SmartKarrot

MAY 16, 2023

As we move into 2023 and beyond, organizations need to embrace these advancements to stay ahead of the game. These tools offer a proactive solution to the time-consuming and exhaustive recruitment process by making it more efficient, effective, and personalized. The New York Times called it “ a highly capable linguistic super brain.”

Technology 10

Technology Feedback Insights 2023 10

BirdEye

MARCH 29, 2023

“I am consistent with my social media posting, but I still fail to see an increase in followers or leads.” Does generating leads and building a more prominent brand for your business through social media seem challenging? Your most active audience on social media has a higher potential to become leads and, eventually, customers.

Social Media 98

Social Media Engagement Metrics Measurement 98

Optimove

JANUARY 16, 2024

To the Stakeholders of Optimove: At Optimove, we have the job of ensuring that leading brands create deep, lasting relationships with their consumers. As we transition into a new year, I want to take a moment to reflect on the remarkable journey we’ve shared in 2023.

2023 52

2023 Net Promoter Score 2012 2024 52

BirdEye

OCTOBER 27, 2023

Businesses might be well-equipped with advanced digital tools and modern-day strategies to attract customers. Get active on social media marketing 5. Publish user-generated content (UGC) 10. Have gated content For a deeper dive into these strategies, read through our detailed blog. Read the blog to find out how.

Social Media 58

Social Media Multi-Channel Advertising Customer Retention 58

BirdEye

MARCH 17, 2023

Bottom line: Small business consulting services can help businesses expand, generate higher revenue, explore new strategies, and give them a competitive edge in the market. They should be able to lead and inspire a team to realize goals. Small business consultants can provide assistance in such cases.

Consulting 98

Consulting Social Media Financial Sales 98

BirdEye

APRIL 6, 2023

If you’re passionate about starting a new business in 2023, here’s a list of business opportunities to explore. Freelance writing 5. Freelance writers generate a wide range of content, from blog posts to ebooks and even ghostwriting speeches. Organizers 5. Top 10 online business opportunities 1. Dropshipping 2.

2023 98

2023 Insurance Social Media Transportation 98

BirdEye

DECEMBER 8, 2023

billion in 2023 alone. This blog is all about that. 7 online carpet cleaning marketing ideas 6 offline carpet cleaning marketing strategies 7 commercial carpet cleaning marketing strategies How to get carpet cleaning leads for your business? 6 tips 5 tips on how to start a carpet cleaning business Rebranding?

Marketing 58

Marketing Social Media Advertising B2B 58

BirdEye

NOVEMBER 27, 2023

To make fake review checkers a trusted ally in your brand reputation management , this blog explores the tools, tactics, and strategies. Benefits of using fake review checker & why businesses need it How to spot fake reviews – 5 common signs Top fake review checker tools you can trust Are fake reviews illegal?

Consumers 58

Consumers Demo Feedback Brands 58

SurveySparrow

MARCH 29, 2023

For this purpose, it’s good to have an omnichannel CX tool. Signup for Free 14-Day Free Trial • No Credit Card Required • No Strings Attached 5 stages of the eCommerce customer journey: How to manage them in 2023 Stage 1: Awareness In this stage, the customer learns about you and your product. Try our software for free.

Customer Journey 52

Customer Journey 2023 Customer Journey Mapping Touchpoint 52

BirdEye

AUGUST 29, 2023

In this blog, you’ll learn how to monetize your following directly using Instagram Subscriptions. But as of July 2023, Instagram Subscriptions are available to all eligible creators in the following regions: Australia Brazil Canada France Germany Italy Japan Mexico Spain United Kingdom United States How to launch your Instagram Subscriptions?

Social Media 105

Social Media Demo Connections Books 105