Experience Investigators by 360Connext

MARCH 16, 2015

We’re not having a tent sale or running a huge promotion, but every year March proves to be crazy but awesome, and 2015 is no different! More special events this month: Customer Experience Summit Chicago. Need a customer-focused speaker for your next event? It’s that time of year again! Save My Seat Now! Your Name *.

Events 223

Events Customer Experience Webinar Telecommunications 223

BirdEye

APRIL 28, 2023

If so, then effective insurance marketing strategies are the way to go. Social media marketing Consumers generally prefer to choose brands they trust and can obtain reliable information about online. In fact, 75% of online users take to social media to research a brand or product.

Insurance 98

Insurance Marketing Social Media Loyalty Programs 98

BirdEye

JUNE 15, 2023

As a local business looking to improve sales, your marketing strategy has to include a refer-a-friend program. Many leading brands like Tesla, Dropbox, and Airbnb successfully use refer-a-friend programs to grow revenue. You might initially want to increase sales, boost website traffic, or generate leads.

Reference 98

Reference Sales Social Media Brands 98

Retently

NOVEMBER 17, 2023

From tracking the real, long-term results of a campaign to judging the potential for customers to refer your company to their friends and colleagues, Net Promoter Score is a versatile metric that belongs in any marketing manager or consultant’s arsenal. This gives you a Net Promoter Score that serves as a customer satisfaction baseline.

Net Promoter Score 78

Net Promoter Score NPS Marketing Management 78

NetBase

JULY 3, 2020

The 4th of July is typically cause for celebration, but current events make that challenging for brands. Will 4th of July marketing fizzle out this year? Should brands leave it alone or attempt to make a go of it? How many brands (and consumers) are making the most of The Fourth. On average, Americans spend $6.8

Brands 95

Brands Marketing Travel 2019 95

Integrity Solutions

DECEMBER 11, 2023

What is cold calling and what does it look like in the current sales world? But sales prospecting is the bread-and-butter, core activity that leads to sales growth and success — and cold calling is one of the most effective prospecting strategies available. Your mindset may actually be the key to success.

Sales 98

Sales Connections Reference Social Media 98

BirdEye

OCTOBER 30, 2023

Local social media marketing is a game-changer for small business owners. A strong local presence means easy yet powerful word-of-mouth marketing , positioning you as the most trusted brand. Looking for a quick and actionable answer on leveraging local social media marketing? Organize local events 10.

Social Media 57

Social Media Marketing Events Advertising 57

BirdEye

DECEMBER 28, 2023

Geofencing marketing works similarly – It’s like setting up invisible storytelling corners around a business. This digital marketing method ensures that the right message reaches the right person at just the right spot. This digital marketing method ensures that the right message reaches the right person at just the right spot.

Marketing 57

Marketing Advertising Social Media Events 57

Optimove

SEPTEMBER 28, 2022

Cultivating a winning brand/consumer relationship means creating a unified customer experience across both the digital and the physical, creating magical micro-moments that customers love. Proximity marketing. What exactly is proximity marketing? And one of the optimum ways to do this? Helping Your Customers.

Retail 52

Retail Brands Marketing Sports 52

BirdEye

JUNE 16, 2023

Knowing how your customers feel about your brand makes growing a business easier and more efficient. With this knowledge, you can finetune your products, go-to-market strategies, marketing campaigns, and other processes for the best possible results. Regularly conducted brand surveys help you gather such feedback.

Brands 98

Brands Social Media Insights Feedback 98

BirdEye

MARCH 29, 2024

This significant finding underscores the imperative need for real estate professionals to harness the power of social media to stay competitive and relevant in today’s market. Table of contents What are the 7 best social media networking groups for real estate marketing?

Social Media 57

Social Media Sales Advertising Connections 57

Optimove

JULY 12, 2023

What is SMS Marketing? Short message service”, or SMS Marketing, is a form of mobile marketing that many businesses use to send promotions and offers to customers through text messages. Download Now: All you need to know about mobile marketing Download Now>> Which types of SMS Marketing are right for you?

Marketing 52

Marketing Events Download Return on Investment 52

CSM Magazine

FEBRUARY 8, 2022

Event-led Engagement Platform, Airmeet , raises $35M USD Series B from Prosus Ventures, Sistema, Sequoia Capital India, RingCentral Ventures, and others. Event-led engagement platform Airmeet , today announced that it has raised $35M USD in Series B funding. commented Sumit Jain, Senior Partner at Sistema Asia Fund.

Events 52

Events Engagement Multi-Channel Webinar 52

BirdEye

MAY 8, 2023

Sales prospecting is vital for any business that wants to continuously grow its pipeline. Before social media and marketing automation, companies would fish for new customers by making cold calls and even knocking on doors. Table of contents What is sales prospecting? Why is prospecting important? Why is prospecting important?

Sales 52

Sales Social Media Multi-Channel Events 52

CSM Magazine

SEPTEMBER 16, 2022

Every year, Black Friday presents an opportunity for retailers to look beyond driving sales to acquire high-quality customers who keep coming back. But with the event now an almost month-long affair, knowing how to navigate this peak sales period can be t ricky. . Turning customers into loyal brand advocates .

Brands 52

Brands Reference Events Sales 52

BirdEye

DECEMBER 8, 2022

If you don’t know which platforms are available, you may be throwing away opportunities to make your brand a household name. We’ll also help you narrow down your target audience and determine which platforms can help boost your brand and get more followers. Promote content created by your followers with branded hashtags.

Social Media 98

Social Media Brands Entertainment Connections 98

GetFeedback

APRIL 30, 2018

Why Every B2B Brand Needs Online Reviews. No matter how slick your marketing copy, B2B buyers know it’s just that: language written with an interest to motivate them to act. However, the nature of B2B sales creates certain challenges that companies don’t have to worry about with B2C. Let’s talk about how!

B2B 170

B2B Brands B2C Sales 170

QuestionPro Audience

MAY 2, 2018

Brands are learning that partner marketing is a smart way to broaden your audience and drive growth and sales. Partner marketing, which is creating mutually beneficial relationships between your brand and other businesses, is a fast-growing sector in the marketing world. Do your brands have shared values?

Brands 94

Brands Marketing 2016 Consumers 94

ShepHyken

SEPTEMBER 15, 2017

This week we feature an article by Lindsay Tjepkema who writes about how artificial intelligence marketing (AIM) is becoming more important to our success in engaging with customers. Brands are looking to AI to ramp up their marketing activities , taking what was once viewed as a science fiction fantasy and integrating it as a useful tool.

Customer Engagement 199

Customer Engagement Blog Engagement Marketing 199

Optimove

SEPTEMBER 19, 2023

The Power of Contextual Marketing for Retailers In holiday seasons gone by, marketing teams have set up seasonal campaigns, picked a topic, created an email, set up a wide audience, and scheduled for a specific date. that can connect to your product catalog and use Universal Events to trigger in-the-moment messages.

Marketing 52

Marketing 2023 Events Retail 52

Optimove

AUGUST 30, 2022

It might seem like a long way off, but Black Friday 2022 is nearly upon us – if you’re a mobile marketer. Driven by changing consumer habits – the recent pandemic being the biggest driver – today, over 70% of mCommerce sales are made on a mobile device. Start retargeting efforts long before the event.

Sales 52

Sales Download 2022 Events 52

Alida

DECEMBER 4, 2017

Cadillac is a brand that needs no introduction. It is an iconic company—a larger-than-life brand that people associate with luxury. As a member of Cadillac’s global launch and lifecycle marketing team, I am obsessed about changing that perception. Luxury, the market that we’re in, is in flux. At least not yet.

Customer Centricity 170

Customer Centricity Marketing Automotive Innovation 170

Brandwatch CX

FEBRUARY 23, 2024

It is easy to see the use-case for social listening when looking at large consumer brands They have hundreds of thousands, if not millions, of buyers and millions more of potential ones. They can then contact these people/companies and attempt to nurture them into sales. In fact, it can be quite the opposite. Read more about it here.

B2B 59

B2B Brands Social Media Wireless 59

TechSee

AUGUST 14, 2023

They are “the ones to watch” and we recommend you follow them on Linkedin, Twitter, or YouTube or try meeting them at key industry events. Skilled in leading high-performing teams and utilizing customer insights to drive improvements, Agnes works on unique ways to build customer loyalty through community programs and events.

2023 207

2023 Customer Service Contact Center Customer Centricity 207

Optimove

JULY 9, 2022

What is Email Marketing? Email marketing is a cost-effective marketing strategy that allows you to connect your audience to your brand and increase sales. Personalized email marketing is one of the most effective ways to nurture leads and boost customer loyalty. How does Email Marketing Work?

Marketing 40

Marketing Events Social Media Sales 40

Totango

FEBRUARY 14, 2020

It’s vital, as it is the CS team that works with customers after that critical first sale and keeps them coming back for more. The Intersection of Customer Success and Marketing. Marketing’s emphasis is on customers-to-be; customer success teams typically only come into play after an initial sale is made.

Customer Success 99

Customer Success Marketing Events Customers 99

Optimove

SEPTEMBER 21, 2023

Retailers should start holiday shopping marketing early ahead of 2023 Black Friday and Cyber Monday and focus on existing customers, Optimove data shows. In 2022,  Black Friday sales raked in a record $9.12 billion  from online shoppers, making it one of the most significant shopping events of the year. 

2023 81

2023 Marketing 2022 2021 81

Brandwatch CX

FEBRUARY 23, 2024

It is easy to see the use-case for social listening when looking at large consumer brands They have hundreds of thousands, if not millions, of buyers and millions more of potential ones. They can then contact these people/companies and attempt to nurture them into sales. In fact, it can be quite the opposite. Read more about it here.

B2B 52

B2B Brands Social Media Wireless 52

NetBase

NOVEMBER 8, 2019

Brands put lots of work in to capturing an increasingly complex consumer base. But they’re still failing in a key phase of the CX journey – post-sale. The data available to brands can be overwhelming. For now, let’s look at why the insight is both necessary and neglected by brands. And themes offer that option.

Sales 45

Sales Brands Insights Consumers 45

Integrity Solutions

MAY 24, 2023

What Is Sales Training? Sales Training – at its heart – should be about learning to uncover and identify customer needs, thus creating value and providing service. Successful sales people know is about doing something for the customer – not to the customer.

Sales 52

Sales Culture Management Leadership 52

BirdEye

NOVEMBER 16, 2023

In the competitive lawn care and landscaping industry, effective marketing is not a choice but an absolute necessity. The right lawn care marketing strategy can help your business create lasting impressions, generate leads, nurture relationships, and build a brand in the market. How to market lawn care businesses?

Marketing 62

Marketing Social Media Advertising User Experience 62

Oracle

APRIL 3, 2019

The omnichannel approach to sales is redefining how marketers approach their audience. But, what if brands didn’t have to rely so heavily on a mass message, and instead tried personalizing their approach to individual consumers? Enter customer engagement marketing (CEM). What is CEM?

Customer Engagement 99

Customer Engagement CEM Engagement Marketing 99

SurveySensum

FEBRUARY 9, 2024

The changes occurring in the market can affect your brand’s marketability and performance. Customers can have changing needs and preferences, and global events can influence your industry. It is, therefore, important for businesses to continuously study and understand the market. What is Market Research?

Insights 52

Insights Marketing 2022 Reference 52

Magellan Solutions

MARCH 11, 2020

Companies that outsource sales have shown resilience because of it. Among these services, outsourcing sales and marketing operations is very popular. Among these services, outsourcing sales and marketing operations is very popular. Companies That Outsource Sales. Eventbrite. Procter & Gamble .

Sales 52

Sales Wireless Telecommunications Insurance 52

Optimove

JUNE 15, 2023

Are you a plan-it-all-out, ship-at-regular-intervals kinda SMS marketer? Or a hell-bent on ensuring your customers are continually engaged – aka ‘scheduled’ SMS marketer? You need to be combing them for maximum marketing impact. The thing is, some marketers are still using just one or the other.

Marketing 52

Marketing Return on Investment E-support Events 52

ProProfs Chat

APRIL 19, 2019

Millennials love events; I love events; more importantly, companies should also love events. In an age where everybody is focused on the online marketing experience, meeting with people in-person is a refreshing experience and an excellent channel to build lasting relationships. Is it to boost customer engagement ?

Events 74

Events Social Media Advertising Sales 74

NetBase

MARCH 25, 2020

Marketing Pandemic Pivot. Searching Quid’s market intelligence capabilities, we can see how much business and companies are talking about the financial impact: And exploring top emotions expressed in the past two weeks in NetBase, we see a good bit of fear, but something else too. Following Suit – Adapting In-Store Events to Online.

Events 46

Events Retail Consumers Fashion 46