Optimove

AUGUST 15, 2023

If you’re a mobile-first brand, QR code marketing will go a long way to increasing engagement, cultivating loyalty, and driving growth … let’s explore. And they’re highly cost-effective: QR codes are relatively inexpensive to create and implement, making them an attractive option for mobile-first brands working with ever-tightening resources.

Brands 52

Brands Marketing 2025 Events 52

BlueOcean

APRIL 16, 2024

Blue Ocean, a world-leader in customer care solutions, was awarded a Silver Stevie® Award in the “Contact Center Outsourcing Provider of the Year” category at the 18th annual Stevie Awards for Sales & Customer Service. This is Blue Ocean’s fourth Stevie Award.

Contact Center 177

Contact Center 2024 Sports Customer Care 177

BirdEye

JUNE 16, 2023

Knowing how your customers feel about your brand makes growing a business easier and more efficient. Regularly conducted brand surveys help you gather such feedback. But brand surveys come in many different forms and choosing the right one is important to reap the benefits of your investments. Branding isn’t a one-time effort.

Brands 98

Brands Social Media Insights Feedback 98

BlueOcean

APRIL 16, 2024

Blue Ocean, a world-leader in customer care solutions, was awarded a Silver Stevie® Award in the “Contact Center Outsourcing Provider of the Year” category at the 18th annual Stevie Awards for Sales & Customer Service. This is Blue Ocean’s fourth Stevie Award.

Contact Center 156

Contact Center 2024 Sports Customer Care 156

CSM Magazine

FEBRUARY 8, 2022

Event-led Engagement Platform, Airmeet , raises $35M USD Series B from Prosus Ventures, Sistema, Sequoia Capital India, RingCentral Ventures, and others. Event-led engagement platform Airmeet , today announced that it has raised $35M USD in Series B funding. commented Sumit Jain, Senior Partner at Sistema Asia Fund.

Events 52

Events Engagement Multi-Channel Webinar 52

Brandwatch CX

FEBRUARY 23, 2024

It is easy to see the use-case for social listening when looking at large consumer brands They have hundreds of thousands, if not millions, of buyers and millions more of potential ones. They can then contact these people/companies and attempt to nurture them into sales. In fact, it can be quite the opposite. Read more about it here.

B2B 59

B2B Brands Social Media Wireless 59

BirdEye

DECEMBER 8, 2022

If you don’t know which platforms are available, you may be throwing away opportunities to make your brand a household name. We’ll also help you narrow down your target audience and determine which platforms can help boost your brand and get more followers. Promote content created by your followers with branded hashtags.

Social Media 98

Social Media Brands Entertainment Connections 98

BirdEye

AUGUST 7, 2023

Auto repair marketing refers to the strategies and activities implemented by auto repair businesses to promote their services, attract customers, and build brand awareness. The primary goal of auto repair marketing is to showcase the value and expertise of the repair shop and create a positive brand image. Watch the Free Demo Now.

Sales 52

Sales Marketing Social Media Loyalty Programs 52

Comm100

JULY 6, 2021

For many small businesses, the idea of launching a chatbot to handle customer support and sales questions seems out of reach. Comm100 Task Bot is a free, fun, and interactive chatbot that helps businesses of all sizes to increase engagement and drive sales. Gain leads with engaging conversation.

Sales 102

Sales Books Connections Customer Journey 102

CSM Magazine

SEPTEMBER 16, 2022

Every year, Black Friday presents an opportunity for retailers to look beyond driving sales to acquire high-quality customers who keep coming back. But with the event now an almost month-long affair, knowing how to navigate this peak sales period can be t ricky. . Turning customers into loyal brand advocates .

Brands 52

Brands Reference Events Sales 52

BirdEye

MAY 8, 2023

Sales prospecting is vital for any business that wants to continuously grow its pipeline. Today, businesses use all kinds of channels and sales prospecting tools to generate leads and convert them into customers. Table of contents What is sales prospecting? Why is prospecting important? Why is prospecting important?

Sales 52

Sales Social Media Multi-Channel Events 52

GetFeedback

APRIL 30, 2018

Why Every B2B Brand Needs Online Reviews. Also, 94 percent of all B2B buyers are doing their own research online at some point in the buying process, and much of this research occurs before they contact sales reps. However, the nature of B2B sales creates certain challenges that companies don’t have to worry about with B2C.

B2B 170

B2B Brands B2C Sales 170

BirdEye

MARCH 29, 2024

Here are a few tactics to help you get the most from your time on Zillow Premier Agent: Fully complete your profile, including past sales and client reviews, to build credibility. Networking, sharing valuable content, and engaging with these communities can lead to more leads, sales, and opportunities in the real estate industry.

Social Media 57

Social Media Sales Advertising Connections 57

Brandwatch CX

FEBRUARY 23, 2024

It is easy to see the use-case for social listening when looking at large consumer brands They have hundreds of thousands, if not millions, of buyers and millions more of potential ones. They can then contact these people/companies and attempt to nurture them into sales. In fact, it can be quite the opposite. Read more about it here.

B2B 52

B2B Brands Social Media Wireless 52

Experience Investigators by 360Connext

APRIL 30, 2015

Just because the customer is not happy in the current situation doesn’t mean they won’t be happy in any situation with your brand. Instead of being brand-obsessed and pointing out why the subscriber is making a mistake by unsubscribing, they respect her enough to know when her mind is made up. Letting customers call the shots.

Brands 266

Brands 2013 2014 Retail 266

Optimove

AUGUST 30, 2022

Driven by changing consumer habits – the recent pandemic being the biggest driver – today, over 70% of mCommerce sales are made on a mobile device. What do you need to do next to make Black Friday 2022 one of your most profitable events of the year? Start retargeting efforts long before the event.

Sales 52

Sales Download 2022 Events 52

NetBase

NOVEMBER 8, 2019

Brands put lots of work in to capturing an increasingly complex consumer base. But they’re still failing in a key phase of the CX journey – post-sale. The data available to brands can be overwhelming. For now, let’s look at why the insight is both necessary and neglected by brands. And themes offer that option.

Sales 45

Sales Brands Insights Consumers 45

Integrity Solutions

MAY 24, 2023

What Is Sales Training? Sales Training – at its heart – should be about learning to uncover and identify customer needs, thus creating value and providing service. Successful sales people know is about doing something for the customer – not to the customer.

Sales 52

Sales Culture Management Leadership 52

ProProfs Chat

APRIL 19, 2019

Millennials love events; I love events; more importantly, companies should also love events. Create an event that people genuinely enjoy and remember, and you’ve got yourself a customer base that is both loyal and enthusiastic about being an advocate. But like every coin has two sides, so does hosting an event.

Events 74

Events Social Media Advertising Sales 74

NetBase

MARCH 25, 2020

When you consider that China’s population makes up about 40% of customers for the luxury fashion houses, and their online sales account for 14% of luxury spending , this wasn’t only being creative, but a bit of financial ingenuity. Following Suit – Adapting In-Store Events to Online. Sharing Consumer Love Online. On social media!

Events 46

Events Retail Consumers Fashion 46

Integrity Solutions

JANUARY 18, 2021

This past year laid bare some critical underlying selling skills and cracks in their sales pipeline that sales leaders were able to ignore or avoid while focusing on more immediate concerns. It’s also clear that the shift to a remote sales model isn’t just a temporary fix. New Sales Pipeline Strategy. By Will Milano.

2021 126

2021 2020 Sales Social Media 126

Experience Investigators by 360Connext

JUNE 22, 2021

Traditional business education and even standard business plans don’t include much focus on the customer’s journey beyond the basics of getting the sale and delivering a product or service. The relationship between a brand and its customers is like any other relationship. They don’t get attention and they don’t make a fuss.

Customer Journey Mapping 297

Customer Journey Mapping Customer Journey E-support Customers 297

TechSee

AUGUST 14, 2023

They are “the ones to watch” and we recommend you follow them on Linkedin, Twitter, or YouTube or try meeting them at key industry events. Skilled in leading high-performing teams and utilizing customer insights to drive improvements, Agnes works on unique ways to build customer loyalty through community programs and events.

2023 207

2023 Customer Service Contact Center Customer Centricity 207

NetBase

NOVEMBER 8, 2019

Brands put lots of work in to capturing an increasingly complex consumer base. But they’re still failing in a key phase of the CX journey – post-sale. The data available to brands can be overwhelming. For now, let’s look at why the insight is both necessary and neglected by brands. And themes offer that option.

Brands 40

Brands Sales Insights Consumers 40

Magellan Solutions

MARCH 11, 2020

Companies that outsource sales have shown resilience because of it. Among these services, outsourcing sales and marketing operations is very popular. Meanwhile, outsourced sales agents can streamline sales operations and foster sales growth. Companies That Outsource Sales. Eventbrite.

Sales 52

Sales Wireless Telecommunications Insurance 52

Clarabridge

FEBRUARY 5, 2019

Events bookmark our perception of time and give us a shared cultural experience. Specific events also help keep certain businesses afloat. Many customer experiences are dictated not just by specific products, brands, companies, etc. but by the events for which those items were purchased. It even includes emojis!

Events 40

Events Culture Retail Consumers 40

NetBase

FEBRUARY 12, 2020

Music spans such a broad range of offerings, from broadcast radio, podcasting and social media to streaming media and live events. They make magical events for music lovers in every genre using social monitoring. Let’s explore how that looks, and how it can apply to your brand! Proving Your Brand’s Worth.

Events 60

Events Social Media Sports Measurement 60

NetBase

JULY 3, 2020

The 4th of July is typically cause for celebration, but current events make that challenging for brands. Should brands leave it alone or attempt to make a go of it? How many brands (and consumers) are making the most of The Fourth. How many brands (and consumers) are making the most of The Fourth.

Brands 95

Brands Marketing Travel 2019 95

PK

JULY 25, 2019

Fostering a community with your customers is key to brand loyalty. Emotionally connected customers have a 306% higher lifetime value , which means brands have to find ways to show you care. One way to do that is through meaningful events that overdeliver on value. Your best customers likely expect community.

Events 49

Events Retail Loyalty Seminar 49

Alida

JULY 21, 2017

Many brands simply have no idea about the evolving needs of their customers, and that’s impeding their ability to build a closer relationship with customers. In fact, according to a study commissioned by IBM , nearly 80 percent of consumers don’t think the average brand understands them as an individual. RELATED RESOURCE: .

Customer Relationships 154

Customer Relationships Brands 2015 Insights 154

Optimove

SEPTEMBER 28, 2022

Cultivating a winning brand/consumer relationship means creating a unified customer experience across both the digital and the physical, creating magical micro-moments that customers love. The same sneakers they’ve been eyeing up on your website but not yet purchased have now been put on sale with a 20% off code exclusively for them.

Retail 52

Retail Brands Marketing Sports 52

BirdEye

MAY 3, 2023

The right marketing channel: Allows you to reach diverse audiences Is ideal for promoting specific products and services Increases brand visibility Boosts audience engagement Builds online communities with loyal patrons for your brand Every marketing channel has its core demographics; businesses may need more than one to reach their target audience.

Marketing 98

Marketing Social Media B2C Multi-Channel 98

Storyminers

AUGUST 28, 2017

It’s in the form of a dozen interviews with company leaders whose brands are excelling at the customer experience. Russell Wager’s approach is to create advocates (at events, in their vehicles, etc.) It empowers the brand team (and eventually the dealers). Change is harder in this industry than many others.

Brands 140

Brands Healthcare Roadmap Events 140

CSM Magazine

SEPTEMBER 18, 2018

A packed hall is a good sign for an event hosting provider, because spectators constitute a major revenue opportunity for them. Viewers bring direct income in the form of ticket, souvenir, food, beverage, and other online and physical sales. However, enticing crowds of people to your venue is no low-hanging fruit.

Events 56

Events Loyalty Programs Transportation Sports 56

Oracle

JANUARY 16, 2019

Over 20 of these sessions will focus specifically on sales. Here are 5 of the upcoming, compelling sales sessions. You can also view the full sales and CPQ session catalog here. Analyzing Your Sales Data with Engagement Cloud. Getting Personal: Brands Discuss their Distinct Paths to Unify Sales & Service.

2019 60

2019 Sales Customer Experience Events 60

Magellan Solutions

AUGUST 29, 2021

It’s been proven that integrating UGC into brand marketing campaigns helps acquire new customers, drive loyalty, and increase revenue. BPO Manila Philippines was in adapting UGC to boost E-commerce brand. Magellan Solutions ‘ then takes a step further with your UCG by: Promoting brand values. Consider the fashion industry.

E Commerce 52

E Commerce Brands Multi-Channel Fashion 52

SurveySparrow

MAY 31, 2023

Online order forms are used by businesses of all sizes to expedite their sales operations and enable easy financial transactions in the current digital era. This includes customer satisfaction surveys, employee feedback surveys, market research surveys, event feedback surveys, and more. Have a look and make a difference in your sales.

Sales 52

Sales E Commerce Customer Satisfaction Feedback 52