Q&A: B2B Customer Experience Conversation with Avnet’s Peggy Carrieres About Supply Chain Challenges, Capturing the Voice of Customer, and More!
InMoment XI
MARCH 14, 2023
I’d like to start the conversation about the connection between the supply chain challenges many B2B companies are facing and how these challenges affect loyalty. Peggy: I have been in this industry for over 25 years, and back then, it was all about process-focused engineering and technology—and that’s great.
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