A Lofty Goal: Earth’s Most Customer-Centric Company
ShepHyken
DECEMBER 19, 2023
If I asked 10 people who they thought could be planet Earth’s most customer-centric company, I bet a majority would have the same answer. For now, you can guess. Cindy, from my office, had a customer service issue. All was seamless, and the “conversation” continued rather than forcing Cindy to tell her story repeatedly.
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