Thematic

FEBRUARY 11, 2024

I finally got to attend a Medallia Experience conference, and just like with my write up of the Qualtrics X4 event last year , I’d like to share my experiences and learnings. First, it’s hard not to compare two events. VIPs saw a show there during the event. So, technically we are a partner.

NPS 62

NPS Hotels Events Demo 62

GetFeedback

APRIL 15, 2019

There’s a lot that goes into planning an event, and I’m pretty sure that event survey questions are not at the top of your list. Good event marketing is about more than simply hosting a conference or fundraiser. During the event (Mid-event surveys). During the event (Mid-event surveys).

Events 207

Events Transportation Seminar Hotels 207

Oracle

APRIL 19, 2018

Looking for customer experience conference and events information for 2018 and 2019? We’ve compiled a new version of our CX professional’s guide to industry conferences and virtual events to continue to keep you up-to-date, in-the-know, and ever-smarter this year. April 2018 CX Events and Conferences.

Events 60

Events 2018 2019 Customer Experience 60

Experience Investigators by 360Connext

MARCH 16, 2015

More special events this month: Customer Experience Summit Chicago. Need a customer-focused speaker for your next event? Events for Customer Experience Excellence appeared first on Customer Experience Consulting. Join us Thursday and Jeannie will share her secrets. Save My Seat Now! March 17th & 18th. Register today!

Events 223

Events Customer Experience Webinar Telecommunications 223

Lithium

JULY 13, 2022

The 2022 Forrester Customer Experience event confirmed what Khoros has been developing and strategizing on for years. Recapping the emerging trends in one event shows the level of care and understanding Khoros strives to deliver to our customers and, by extension, your brand's current and future customers. The Bottom Line.

Events 52

Events 2022 Social Media Contact Center 52

CSM Magazine

FEBRUARY 12, 2024

Corporate events serve as a powerful platform for networking, brand promotion, and industry engagement. To host an event that not only stands out but also resonates within your industry requires careful planning, innovation, and attention to detail. Careful tracking of these objectives will also facilitate post-event analysis.

Events 95

Events Entertainment Transportation Workshop 95

InMoment XI

AUGUST 31, 2023

This year’s event is jam-packed with hands-on demonstrations, workshops, and interactive opportunities to help you extract tangible value from our speakers, as well as gain applicable knowledge for your experience programme. Hear what our delegates had to say about last years’ event!

2023 260

2023 Workshop 2024 Events 260

SurveySparrow

DECEMBER 6, 2021

It is wise for human resource professionals to attend HR conferences. In this article, we are going to look at 20 of the best HR conferences in 2021, both virtual and in-person conferences. It is a special Human Resource conference for those who are in the talent acquisition space. SHRM21 Annual Conference & Expo.

2021 98

2021 Events Leadership Culture 98

eGain Blogs

NOVEMBER 7, 2022

eGain will be at KMWorld 2022 , KMWorld’s 26 th annual conference about knowledge management and information sharing. This year’s conference theme is: People Driving Knowledge Sharing: Innovation, Resilience & Agility. ” The conference is happening at JW Marriott, Washington, DC from November 7-10, 2022.

2022 52

2022 Contact Center Government Innovation 52

InMoment XI

MAY 24, 2022

The InMoment Team is so excited for this year’s event, which will be in-person for the first time since the pandemic hit—and we know that this is an incredible opportunity for anyone, whether you’re just starting out on your CX journey or you’re ready to shake things up. 6 Reasons to Attend APAC’s Next CX Event, XI Forum Sydney.

2022 493

2022 Events Entertainment Leadership 493

Optimove

JANUARY 11, 2024

As one of the foremost authorities on customer relationship marketing, as well as a Senior Fellow at the Wharton School and Chief Strategist at Google, Hoyne will share valuable insights and practical tips with top marketers during the conference on March 20-21 at the Pullman London St. Pancras in London.

Connections 80

Connections 2024 Customer Centricity Events 80

CustomerSuccessBox

AUGUST 25, 2022

Attending Customer Success events in 2022 ensures your SaaS business is at par with the current industry trends. It is advisable to follow industry events to understand the altered and advanced customer expectations. Suggested Read : Top 10 SaaS Conferences of 2022. The SaaS space is ever-changing and growing. Did you miss them?

2022 52

2022 Events Customer Success 2023 52

Optimove

FEBRUARY 15, 2024

Learn what you need to evolve as a marketer with our advanced guide Download Now Why it Matters: Optimove Connect 2024 is the two-day event where global marketers exchange best practices, learn and discover the latest strategies and solutions, and spark new ideas. If you have not, join us for the marketing event of 2024! 

2024 52

2024 Connections 2025 Download 52

Uplight

JANUARY 22, 2024

After speaking, sponsoring, and connecting with industry colleagues at 11 events in 2023, Uplight is excited to announce its conference line up for the first quarter of 2024. We’ll be discussing AI’s role in customer engagement, how our strategic partnerships are helping accelerate the clean energy transformation, and more!

2024 59

2024 Innovation 2023 Events 59

Oracle

JULY 16, 2019

Looking for customer experience conference and events information for 2019 and 2020? We’ve compiled a CX professional’s guide to industry conferences and virtual events to continue to keep you up-to-date, in-the-know, and ever-smarter this year. June 2019 CX Events and Conferences. CX NYC 2019.

Events 40

Events 2019 2020 Customer Experience 40

Oracle

JULY 19, 2019

Are you bound for a customer experience conference this year? The SmarterCX team and I are fortunate to cover customer experience events across the country, speak with CX leaders, see the latest CX tech, and also work with talented events staff who make it all happen. Looking for your next CX conference?

Events 64

Events Customer Experience Seminar Connections 64

SurveySparrow

JUNE 3, 2022

So, you’re planning this killer event, and you need to know what your audience is thinking. Well, pre-event survey questions are a great place to start. In this article, we will: Learn what a pre-event survey actually does. Types of pre-event survey questions + a pre-event survey template you can steal. Having fun.

Events 52

Events Seminar Webinar Entertainment 52

CustomerSuccessBox

AUGUST 23, 2021

This 4 day conference brings together leaders from product management, creative SaaS marketing and startup founders. It is a high energy event for associates who are keen to learn the tactics to grow their business. The annual Conference of The Experience Management Summit brings together some of the most inspiring people.

2021 52

2021 Customer Success Events 2022 52

Centercode

OCTOBER 31, 2023

Last week, we opened the doors to the 2018 Customer Validation Conference, the first event of its kind within the customer testing (Alpha, Beta, and Field Testing) industry.

2018 52

2018 Events Presentation Customers 52

CX University

MAY 23, 2023

The CX Professionals Association (CXPA) recently organized the CX Leaders Advance Conference, bringing together CX experts, thought leaders, and enthusiasts from around the world. I had the privilege of presenting on the topic of “Design Skills to Master Change and Emotional Impact” during this event.

2023 52

2023 Insights Customer Centricity Presentation 52

CustomerSuccessBox

JUNE 8, 2022

This has translated into huge demand for customer success events around the globe. Professionals connect, network, learn and share the best practices during these customer success events. At CustomerSuccessBox , we’ve curated some Customer Success Events, upcoming in June and July 2022, that you cannot afford to miss!

2022 52

2022 Events Customer Success Innovation 52

CustomerSuccessBox

DECEMBER 6, 2021

Here you’ll find customer success events, conferences, and books that will help you get ready for the new year 2022 and beyond. SaaStock is the best conference in Europe for SaaS founders and Executives. Customer Success Conference 2022 by TSIA. Recurring Revenue Conference. Date- October 17th–19th, 2022.

2022 52

2022 Events Customer Success Contact Center 52

Heart of the Customer

SEPTEMBER 16, 2022

The post The CX Event You Don’t Want to Miss appeared first on Heart of the Customer. Back then, I had no idea my curiosity would lead to a massive two-year research undertaking involving hundreds of hours of interviews with CX professionals and hundreds more survey […].

Events 148

Events B2B Customers Customer Experience 148

Beyond Philosophy

FEBRUARY 25, 2021

Pine and I discussed what we can expect now for live events that the vaccine is rolling out, and we can see the light at the end of the tunnel for the COVID-19 pandemic. Pine shared what he sees as a trend moving forward: The Hybrid Event. The Migration to Hybrid Events. Business is responding with a new trend: Hybrid events.

Events 78

Events Presentation Books Consulting 78

Playvox

APRIL 19, 2022

Last week was the Channel Partners Conference and Expo (CPC) in Las Vegas and the 25th anniversary of this event did not disappoint. In fact, the bright lights and neon that are the hallmarks of Las Vegas were an appropriate backdrop for this year’s conference. The show floor was busy. The hallways had a constant flow of people.

Contact Center 68

Contact Center Events Innovation Consulting 68

SurveySparrow

NOVEMBER 28, 2019

Customer Experience conferences are always a source of joy for us, CX enthusiasts. are all the next-level experiences that these events deliver, aiding you to reinforce and bolster up your customer experience tactics. We just can’t stop talking about the sensational cx conferences that 2019 exhibited. Well, then dive in!

2020 96

2020 Customer Experience Workshop 2019 96

CX University

FEBRUARY 1, 2019

PHILADELPHIA, PA – February 1, 2019 – CX University announces a new partnership with The Focus Group for upcoming conference events for Customer Experience World (CEW). CXU’s founder and CEO, Mohamed Latib, will be presenting and participating in several of the CEW events in 2019. 19 Mar 2019: Digital Co-creation, London.

Events 68

Events 2019 Presentation Information 68

ReviewTrackers

MAY 8, 2017

To help your leaders and managers in your organization become CX experts, we compiled a list of customer experience conferences and events to attend this 2017. Customer Experience Conferences and Events. Looking for the latest trends, tools, strategies, and insights on CX? 20:20 Customer Experience Summit.

2017 50

2017 Events Customer Experience Customer Journey Mapping 50

CX Accelerator

OCTOBER 25, 2018

Despite a general soreness from impromptu desert hiking in the picture above, as well as a beard full of whipped topping from the “Wild West Olympics”, it was a remarkable event. Summarized below are a few of the most popular trends coming out of the conference… Most of us are not ready for AI.

Net Promoter Score 140

Net Promoter Score NPS Contact Center Metrics 140

ClientSuccess

NOVEMBER 20, 2020

Think back to the last time you or your team attended a conference or expo in person. With most of the conferences in 2020 either cancelled or converted into virtual events, many industry leaders are looking forward to getting back to normal in 2021. February 10-11 – Virtual Event. March 2021 – Virtual Event.

2021 52

2021 Customer Success Chief Customer Officer Events 52

Optimove

JANUARY 11, 2024

As one of the foremost authorities on customer relationship marketing, as well as a Senior Fellow at the Wharton School and Chief Strategist at Google, Hoyne will share valuable insights and practical tips with top marketers during the conference on March 20-21 at the Pullman London St. Pancras in London.

Connections 52

Connections 2024 Customer Centricity Events 52

CSM Magazine

JANUARY 18, 2024

“We are delighted to have Nina Schick, a true visionary in artificial intelligence, headline our event,” said Craig Pumfrey, VP of Marketing at Sabio Group. We couldn’t have asked for a better keynote to round off what is set to be another thought-provoking event.”

Events 52

Events 2024 Innovation Technology 52

Oracle

MARCH 31, 2021

As we close out our celebration of Women’s History Month, here are some of the most exciting networking events for women in tech coming up in 2021. While many of them are virtual conferences, some scheduled toward the end of the year are planning to be in-person or even hybrid conferences. — Girls in Tech Conference.

2021 88

2021 Events Technology Customer Experience 88

Optimove

AUGUST 3, 2023

As one of the foremost authorities on customer relationship marketing, as well as a Senior Fellow at the Wharton School and Chief Strategist at Google, Hoyne will share valuable insights and practical tips with top marketers during the conference on October 25-26 at the InterContinental David, Tel Aviv.

Connections 52

Connections 2023 Customer Centricity Events 52

Daniel Group

SEPTEMBER 20, 2022

The Daniel Group will host its annual CX Client Conference on Oct. The keynote speaker for this two-day event will be Fred Reichheld, the creator of the Net Promoter system of management. The conference will focus on helping clients move their CX programs into the future. This year’s conference will be held on Oct.

Net Promoter Score 52

Net Promoter Score 2022 NPS Hotels 52

Kustomer

JULY 24, 2020

With the coronavirus not ceasing anytime soon, what options do conference attendees have? Circle these CX events on your calendar to gain insights about the latest CX innovations, how COVID-19 is changing customers’ expectations, and dive into the smartest strategies to deliver standout customer experiences. Kustomer Conference.

Events 52

Events 2020 Workshop Roadmap 52

ChurnZero

MARCH 3, 2020

Top 10 Must Attend Conferences in 2020 for Customer Success Professionals. I’m not talking about a vacation (although those days off are also oh so very important) but I’m talking about, stepping out of the office for a day or two to attend a conference. ChurnZero is proud to be a Gold sponsor of the event.

2020 72

2020 Customer Success Events Workshop 72