Measurement Roadmap Sales Webinar 
InMoment XI
AUGUST 25, 2023
InMoment recently held a webinar featuring Forrester , an independent, research and advisory firm. Let’s dive into what we covered on our webinar. You need to develop a well-defined and quantifiable approach to measuring the ROI of CX initiatives, which is essential for securing ongoing support and funding from senior leadership.
ChurnZero
DECEMBER 21, 2023
Designing a successful post-sale strategy requires choices, says CXology’s Tim Conder. Here’s the webinar in full. Maybe, just as our product teams create a roadmap of future product features, we should have a similar roadmap of improvements to our customer experience. But we can’t do it all.
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Education Services Group
JANUARY 28, 2022
Let’s just say if you missed our first Customer Success Unlocked webinar of 2022, you’re going to want to keep reading and watch the session on-demand ! The reality, though, is that sure, when you’re making a product roadmap decision, you do need someone who can interpret a customer problem and translate it into the correct product.
Gainsight
SEPTEMBER 20, 2019
We recently had the opportunity to join Gainsight for a webinar about Finding Friction in Your User Journey and How to Fix It. At FullStory, we’ve landed on a successful process for prioritizing our product efforts called the 9-Blocker and we shared a little bit about this process in the webinar. sales, marketing, and hugging teams ).
ChurnZero
MARCH 31, 2020
7 Key Takeaways from ‘Fortifying Customer Relationships During COVID-19’ Webinar. They’ve also reevaluated their product roadmap, pausing less relevant items, so they could launch a new feature two months early. But until then, qualifying startups can use their sales enablement application at no cost.
Lithium
MAY 3, 2022
Join us as the Khoros product team shares recent innovations to the Khoros platform and walks through upcoming releases on our roadmap. In this webinar you’ll: Learn about key innovations and investments across the Khoros platform. Using social media for customer service helps brands cut costs, increase retention, and boost sales.
PeopleMetrics
JANUARY 24, 2022
As always and forever, we are obsessed with helping our clients measure, understand and create better experiences for their customers (clients, members, patients, guests) and their employees. This embodies the 80/20 principle – that a small % of your customers (20%) account for a large proportion of your sales (80%).
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