perspectives podcast this-is-digital-machine-thinking-human-thinking 
Kustomer
AUGUST 5, 2021
Listen and subscribe to our podcast: In this episode of the Customer Service Secrets Podcast , Gabe Larsen is joined by Brad Birnbaum , CEO of Kustomer, to learn about how companies can win with their customers in this new space. To learn more about Brad’s vision for future customer success, listen to the full podcast below.
West Monroe
NOVEMBER 14, 2022
Apple Podcasts. Google Podcasts. Execs from Health Alliance Plan of Michigan open up about their digital transformation. For this digital data conversation, we are in a very unique position because we can provide a complete view of that healthcare consumer experience. Group Copy. Created with Sketch. Created with Lunacy.
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Beyond Philosophy
JULY 24, 2019
Are you thinking the same as me? We discussed Facebook on a recent podcast and the implications of privacy violations for their users. Of course, it makes sense from their perspective. Apple says that privacy is a human right. Apple says that privacy is a human right. Their investors maybe don’t feel the same way.
Beyond Philosophy
JANUARY 19, 2022
If you haven’t, Fortune.com describes the metaverse as a digital universe that users access through virtual reality (VR). We hosted an expert on a recent podcast to tell us how the metaverse will change brand marketing. AR enhances your physical world with a digital layer. A good example would be the Pokémon Go game.
Beyond Philosophy
JANUARY 5, 2021
The pandemic has presented an opportunity to participate in a forced-perspective taking exercise for all of us. The pandemic has presented an opportunity to participate in a forced-perspective taking exercise for all of us. We shared both personal and business things that 2020 has taught us on a recent podcast.
Kustomer
NOVEMBER 25, 2021
Listen and subscribe to our podcast: In this episode of the Customer Service Secrets Podcast, Gabe Larsen is joined by Matt Dixon from Tethr to reinvent what it means to delight your customers. Second, employees need to be trained to think ahead and solve problems that may arise before they ever do. Stay tuned to find out more.
Beyond Philosophy
MARCH 4, 2019
Based on the behavior of a few of our fellow humans, some of us more than others. Now, machines are developing emotional intelligence as well. We discussed how technology and facial recognition are changing how to measure authentic customer emotions in real time on our latest podcast. It’s a fair question.
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