Remove podcasts create-a-customer-first-health-care-system
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HOW TO COACH MIDDLE MANAGEMENT ON CORE VALUES AND CULTURE FT. RAJ SUPPIAH

Michel Falcon Experience

HEALTH CARE ENTREPRENEUR RAJ SUPPIAH IS LIVE! Here’s what we get into on this week’s podcast: 1️⃣ How To Communicate Without Micro-Managing. 3️⃣ How To Create and Maintain Culture Across Multiple Locations and Shift Workers CLICK HERE FOR APPLE PODCAST! DON’T FORGET!

Culture 78
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5 ‘Non-Tech’ Insights and Takeaways From the 2020 GameChanger Podcast

Gainsight

In 2020, Gainsight’s Adam Joseph, Regional Vice President EMEA, recorded a series called The GameChanger Podcasts. They discussed the fundamentals of customer success, from workflows and processes to startups and enterprise business. I think that’s the biggest skill that makes a really great customer success manager.”

2020 97
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Best of the Podcast 2018: Defining Patient and Customer Experience at Cedars-Sinai Hospital

Customer Bliss

Today’s podcast is the last replay featuring “best of” content from 2018. Thank you all for your support and for taking the time to listen to these podcasts. This was Alan’s first experience in a managerial position, but he was excited to take on the challenge, especially as it was his first patient facing role.

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This is Digital, Episode 16: From healthcare company to product company: Highmark's journey

West Monroe

Subscribe Spotify Apple Podcasts Google Podcasts iHeart Stitcher Pandora Group Copy Created with Sketch. About the episode Highmark Health had the goal of building a health ecosystem that worked better for everyone. Tracy: We looked at the problem statement and realized that healthcare is fundamentally broken.

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How Customer Success Can Use Metrics to Better Engage Investors and Boards

ChurnZero

Customer Success Metrics that Your Investors and Board Care About. Engaging your investors starts by understanding what they care about. Engaging your investors starts by understanding what they care about. Good investors care about the results of your organization. What metrics do investors care about?

Metrics 98
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4 Experts Share Their Advice on Cultivating the Well-Being of Your Organization’s Stakeholders

Customer Bliss

These experts have all spent time enacting behaviors, either within their own companies or the companies of others, that consider the well-being of their employees, customers, and partners. And we soon discovered it wasn’t just about the customers, employees have to love these companies, too.

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Getting Inside the Customer’s Mind

Beyond Philosophy

Customer Experience , like everything else in the world, is changing. What customers want and what they do is changing, too. He compares where we are for the transformation of Customer Experience as the transition from driving cars with gauges to driving Indy cars. It happens at a primitive and emotional level.

Hotels 131