BirdEye

SEPTEMBER 1, 2023

During his session, you’ll learn: The impact of AI on consumer behavior How AI can help businesses scale Where AI platforms are heading next This is a must-attend session for anyone who wants to leverage AI and get ahead of the competition. Secure your seat for Birdeye View here.

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2023 Multi-Channel Books Events 104

BirdEye

JULY 24, 2023

Common challenges and solutions when doing customer feedback analysis Dos and don’ts of customer feedback analysis Use of AI in customer feedback analysis Best customer feedback analysis tools in 2023 FAQs on customer feedback analysis Improve your performance with Birdeye Insights What is customer feedback analysis?

2023 98

2023 Feedback Social Media Net Promoter Score 98

BirdEye

JUNE 22, 2023

Each customer you target comes with unique temperaments, making a one-size-fits-all approach ineffective. And that is why it is important to understand the different types of customers before designing a marketing strategy. Effective customer service is based on knowing what your customers expect, want, and need.

2023 98

2023 Social Media Reference Loyalty 98

Lumoa

NOVEMBER 7, 2022

7 Customer Experience Trends to Know in 2023 Here are seven trends that will keep your customer experience strategy on top. #1 1 Customer insights are a company-wide resource Even just a few years ago, customer insights or feedback were collected and owned solely by the CX or marketing team.

2023 83

2023 Customer Experience Competitive Advantage 2021 83

Forrester's Customer Insights

FEBRUARY 7, 2024

2023 was a confusing year: the consumers blew cold, and the economy blew hot. The recession-to-be did not materialize, and the economic outlook wasn’t half as bad as consumers would have you believe. Yet notes from the post-pandemic blues keep wafting in the air no matter the macroeconomic drumbeat.

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2024 Consumers 2023 Brands 32

BirdEye

MARCH 24, 2023

Table of contents Business development defined Differences between business development and sales Business development versus sales development Differences between business development and marketing What does a business development manager do?

2023 98

2023 Return on Investment Social Media Sales 98

BirdEye

NOVEMBER 21, 2023

Amidst these challenges, the last thing you want to waste your time on is unrealistic and time-consuming digital marketing strategies that give you no results. This blog stands apart as a non-overwhelming guide, no-fluff, just actionable insights, offering a streamlined approach to interior design marketing.

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Marketing Social Media Advertising Workshop 109

BirdEye

MAY 5, 2023

Top 16 free advertising sites Below are the top 18 free advertising sites that can help your company reach a wider audience and increase your brand visibility in 2023. Businesses can easily create and manage listings of items for sale or services for hire with its user-friendly interface.

Advertising 98

Advertising 2023 Automotive Retail 98

BirdEye

DECEMBER 28, 2023

Geofencing marketing works similarly – It’s like setting up invisible storytelling corners around a business. This digital marketing method ensures that the right message reaches the right person at just the right spot. This digital marketing method ensures that the right message reaches the right person at just the right spot.

Marketing 57

Marketing Advertising Social Media Events 57

BirdEye

APRIL 19, 2023

Your business should fill an area of the market that’s lacking. You can start with small business ideas from home and build up as you gain more customers and revenue. Best small business ideas for 2023 Now that you have an idea of how to start a small business, it’s time for the fun part, figuring out what business to start.

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2023 Social Media Consulting Events 97

BirdEye

MAY 12, 2023

And with good reason – 84% of consumers trust referrals. Referral codes are easy to create, share, and customize for every campaign. An easy-to-use referral marketing program leverages the power of word of mouth to win more clients and grow your business. The link allows customers easy access to participate and share.

2023 98

2023 Apparel Reference Social Media 98

BirdEye

AUGUST 7, 2023

There used to be a quick answer to “What is auto repair marketing?” But now, most customers start their search online. Below, we delve deeper into 13 auto repair marketing strategies to boost your business. Table of contents What is auto repair marketing? Why is marketing for the auto repair business important?

Sales 52

Sales Marketing Social Media Loyalty Programs 52

BirdEye

OCTOBER 19, 2023

With viral TikTok videos and review sites shaping diner decisions, relying solely on traditional marketing tactics like flyers won’t cut it anymore. Restaurants need to leverage digital marketing strategies to stand out. Looking for a quick answer what are 11 strategies to do digital marketing for restaurants?

Marketing 62

Marketing Social Media Multi-Channel Loyalty Programs 62

SurveySensum

OCTOBER 23, 2023

This includes limited integrations, expensive, tacky predefined templates, limited survey customization options, a confusing setup, and many more. But doing a detailed comparison is a time-consuming process which is why this blog provides you with a list of the top 9 GetFeedback alternative tools. Why Look For GetFeedback Alternative?

2023 52

2023 NPS Multi-Channel Feedback 52

BirdEye

MARCH 15, 2023

If you’re a marketer or business owner looking to stay ahead of the competition, understanding social media demographics is essential. On the other hand, if a brand’s target audience is millennial males, research tells us that they should focus marketing efforts on Facebook. They spend an average of 3.5

Social Media 52

Social Media 2023 Entertainment E Commerce 52

BirdEye

AUGUST 16, 2023

Instagram scheduling best practices FAQS about scheduling Instagram posts Create an efficient Instagram scheduling workflow like a pro with Birdeye Social 5 Benefits of scheduling posts Instagram is a powerful social media channel, especially for businesses that want to connect with younger and savvier consumers.

2023 52

2023 Social Media Entertainment Demo 52

BirdEye

AUGUST 31, 2023

Customer Base Instant access to a broader audience with the Facebook organic content algorithm and targeted advertising methods Typically requires you to drive your traffic with SEO and other marketing methods. Product cataloging can often be time-consuming and sometimes frustrating on e-commerce platforms.

E Commerce 57

E Commerce 2023 Social Media E-support 57

InMoment XI

FEBRUARY 6, 2024

In today’s digital landscape, the importance of social media marketing cannot be understated. Social media platforms like Facebook, YouTube, X (formerly called Twitter), TikTok, Instagram, and LinkedIn (among others) are essential for businesses looking to attract customers, gather valuable feedback, and foster customer loyalty.

Social Media 260

Social Media Marketing 2023 Advertising 260

BirdEye

JANUARY 25, 2024

Reviews can also be repurposed for various channels and become one of your best marketing tools. According to our data: Businesses received an average of 66 new Google reviews per location in 2023. 92% of consumers read two or more reviews before forming an opinion about a business. Watch the Free Demo Now.

Social Media 109

Social Media Brands Multi-Channel Demo 109

BirdEye

JANUARY 25, 2024

In 2023, the digital landscape witnessed a revolution, and Google Business Profiles (GBPs) were at its heart. From cozy corner cafes to towering corporate offices, Google Business Profiles have become the arena where businesses compete for visibility and connect with their customers like never before.

2024 57

2024 Insights Automotive Hospitality 57

ShepHyken

FEBRUARY 19, 2023

Jeff Toister’s Top Tips for Crafting a Successful Customer Culture by Melanie Mingas (CX Network) CX author and keynote speaker Jeff Toister offers his advice for customer experience managers looking to create a winning customer culture. Consumers don’t just like these brands — they love them.

Article 62

Article Customer Service 2023 Customer Service Training 62

BirdEye

JANUARY 25, 2024

In 2023, the digital landscape witnessed a revolution, and Google Business Profiles (GBPs) were at its heart. From cozy corner cafes to towering corporate offices, Google Business Profiles have become the arena where businesses compete for visibility and connect with their customers like never before.

2024 52

2024 Insights Automotive Hospitality 52

BirdEye

OCTOBER 12, 2023

A negative customer review is any feedback that paints your brand in an unfavorable light. Research suggests that any starred review below 4 might turn off future customers. In truth, consumers are more understanding than you may think. Baer opines that customer service and customer experience are marketing.

2023 57

2023 Feedback Demo Consumers 57

Quadient

AUGUST 17, 2021

The State of CX: A customer experience series - differentiating with data. The evolution from customer communications to the more comprehensive approach of customer experience management represents the sea change in how businesses view their approach to customer growth and retention. Andrea Haughton.

Customer Experience 52

Customer Experience Customer Journey Mapping 2021 Document 52

BirdEye

APRIL 17, 2023

Another study indicates that 75% of organizations that sell directly to consumers will offer subscription services by 2023. This model offers convenience for the business and the consumer. It allows companies to leverage customer relationships to create a steady revenue stream.

Customer Retention 98

Customer Retention Consumers Sales Reference 98

BirdEye

FEBRUARY 21, 2023

We’ll explore key trends such as user demographics and advertising across platforms as well as share our first-party data to help you gain insights for your own social media marketing strategy. Nearly 60% of marketers believe that social media marketing is a “very important” asset to their overall marketing strategy.

Social Media 98

Social Media 2023 Marketing Advertising 98

Grade.us

JUNE 30, 2020

Customers love SMS marketing. Research from DotDigital shows SMS marketing boasts a 98%t open rate; 90%t of these messages are read in three minutes. Even more interesting is the fact that 50% of US Consumers receiving branded SMS messages go on to make direct purchases. What is SMS Marketing? Table of Contents.

Marketing 61

Marketing Wireless Government 2007 61

Horizon CX

MAY 19, 2023

It involves a fundamental shift in the way an organization operates to better align with its goals, adapt to market conditions, and enhance its overall performance. Unrealistic Expectations and Timeframes: Transforming an organization is a complex and time-consuming process.

Customer Centricity 52

Customer Centricity Leadership Culture Customer Experience Management 52

BirdEye

AUGUST 28, 2023

Having a social media profile is one thing, but successfully implementing a strong social media management strategy is a different story for a business. And that’s even more true in a market that experiences rapid growth and constant change. Why building a strong social media profile is important in 2023?

Social Media 52

Social Media Entertainment Multi-Channel 2023 52

BirdEye

NOVEMBER 8, 2023

In this comprehensive guide, you’ll know: What makes these 41 websites the best eCommerce review platforms Secrets of eCommerce customer and business review sites The best review websites in 2023 How to get more loyal customers 3 reasons how customer reviews improve your business’s SEO Table of contents What are eCommerce review sites?

Travel 57

Travel Hotels Social Media Healthcare 57

BirdEye

APRIL 7, 2023

Are you excited to run your next marketing campaign and see the results? Measuring the success of your marketing efforts the right way is crucial. By tracking the right marketing KPIs, you can course-correct, amplify suitable campaigns, and achieve higher goals. Table of contents What are marketing KPIs?

2023 52

2023 Marketing Social Media Return on Investment 52

SurveySensum

OCTOBER 10, 2023

Quick Overview of Top 9 Delighted Alternatives in 2023 10 Best Delighted Alternatives for You SurveySensum Qualtrics SurveyMonkey CheckMarket Nicereply Typeform SurveySparrow Alchemer Survey SurveyLegend Conclusion Why Look For Delighted Alternative? The entire process becomes time-consuming. Why Look For Delighted Alternative?

Multi-Channel 52

Multi-Channel Feedback 2023 NPS 52

BirdEye

NOVEMBER 10, 2023

Genesis Counseling Center faced this challenge head-on and embraced the power of AI for reputation management to manage its customer communications. Watch customer experience expert Jay Baer's keynote on how hugging your haters can strengthen your brand’s reputation, exclusively at Birdeye VIEW 2023!

Communication 57

Communication 2023 Customers Insurance 57

BirdEye

MAY 19, 2023

Builds trust Consumer trust is essential to growing your business. By demonstrating that you care and act upon feedback, consumers are more likely to trust that you stand behind your product and are willing to resolve issues. As of 2023, Netflix has over 232 million subs c ribers. And it’s working.

Feedback 52

Feedback Net Promoter Score 2004 Social Media 52

BirdEye

OCTOBER 25, 2023

Nate Henry – VP of Channel Sales, Birdeye, and Elijah Lee, Digital Marketing Manager, Harbinger Marketing, bring you the top insights to ace marketing with online listings. He is the digital marketing manager of Harbinger Marketing. A top emerging SEO trend is the advent of AI.

Marketing 104

Marketing Information Webinar Consumers 104

BirdEye

JULY 3, 2023

According to a marketing industry report released in 2022, the affiliate marketing industry grew by 47% between 2018 and the end of 2021. This industry is slated to continue to grow, with recent projections predicting that the affiliate marketing industry is likely to grow from $13 billion in 2022 to $15.7 billion by 2023.

Sales 98

Sales Marketing Social Media Blog 98

BirdEye

APRIL 14, 2023

Embark on this informative journey with us, and let’s find the perfect accounting software to boost your business’s financial management and growth. Time-saving: Manually handling bookkeeping tasks is time-consuming and leaves room for human error. Why do you need accounting software? Here are just a few.

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Financial Banking E-support E Commerce 98