ReviewTrackers

AUGUST 7, 2019

Is there a way to remove or delete a Google review? And it’s a question that’s typically asked with some measure of frustration: after all, if you’re managing a business, a negative review on Google can blemish your online reputation, especially if the review stands out in a search result for your business on Google.

Feedback 101

Feedback Social Media Download Measurement 101

ReviewTrackers

APRIL 23, 2018

Is there a way to remove or delete a Google review? And it’s a question that’s typically asked with some measure of frustration: after all, if you’re managing a business, a negative review on Google can blemish your online reputation , especially if the review stands out in a search result for your business on Google.

Feedback 111

Feedback Social Media Download Measurement 111

BirdEye

FEBRUARY 19, 2021

“With so many alternatives for all businesses, you stand out with your emotional connections and experience. You need to elevate your game to ensure that each guest is not only satisfied, but is a raving fan and telling others about your business.” – Jim Mizes, Former CEO, Blaze Pizza. Restaurants need to adapt.

Loyalty Programs 93

Loyalty Programs Rewards Programs Social Media Download 93

CSM Magazine

MARCH 19, 2024

Ever noticed how a single negative Google My Business review can unsettle you? It’s a common sentiment among business owners, signaling a need for action. Take a Deep Breath and Evaluate Feeling upset when you see a bad review is totally normal.

Feedback 52

Feedback Customer Satisfaction Loyalty Brands 52

ShepHyken

JULY 4, 2016

Here are my top five picks from last week. I have added my comment about each article and would like to hear what you think too. Here are three tips to help you do just that. My Comment: Twitter has become a viable and popular customer service channel. My Comment: Online reviews are a hot topic.

2016 81

2016 Article Customer Service Culture 81

Grade.us

AUGUST 18, 2020

Nothing says digital authority these days more than something Google related. In early 2015, they released the Google Local Guides program. This gamified local search, allowing anyone to contribute Google Maps directly. Google uses points and occasional perks to motivate its users. Easily ask for reviews.

Social Media 58

Social Media Events Connections Information 58

ChurnZero

APRIL 1, 2022

Have you ever achieved the career growth you’ve always longed for, only to be attacked by an inner critic who says you’re not capable and it’s only a matter of time until you’re found out? When the time came, she was offered the position and accepted. How do you plan to lead through this change? There’s so much to do.

Customer Success 98

Customer Success Culture Leadership Customers 98

BirdEye

APRIL 27, 2021

All a borrower has to do is pull out their smartphone and look at reviews on sites like Google and Zillow. By taking the right steps to provide great experiences and enabling borrowers to rave about you, your team can take full advantage of the current landscape. Google My Business.

Marketing 52

Marketing Feedback Financial Communication 52

Grade.us

JANUARY 14, 2020

One out of every three users on Facebook, or approximately 800 million people use their platform for reviews and recommendations. billion people, visit the page of a local business every week. With the right approach, positive recommendations can spread like wildfire, boosting the traffic, leads and sales to your business.

Social Media 51

Social Media Advertising 2011 Brands 51

Thematic

OCTOBER 1, 2018

Are you receiving more feedback than you could ever read, let alone summarize? Here is my summary to break down these methods into 5 key approaches that are commonly used today. Here is my summary to break down these methods into 5 key approaches that are commonly used today. What is text analytics?

Feedback 76

Feedback Banking Insights NPS 76

Grade.us

MAY 4, 2021

In our webinar, we shared a variety of really important social media tips for marketing your local business. Get the Reputation You Deserve with Grade.us. Easily ask for reviews. Get notifications for new reviews so you can quickly respond. Automatically share your best reviews on your website and social media.

Social Media 26

Social Media Webinar Advertising Engagement 26

Grade.us

SEPTEMBER 24, 2019

So what does jaywalking have to do with incentivizing online reviews? Well, jaywalking is one of those "crimes" that, like incentivizing online reviews, is sometimes dangerous, occasionally justifiable, generally ignored and rarely punished. And if it isn’t, why not do it? Maybe incentivizing reviews is a good idea.

2019 37

2019 Marketing Banking Consumers 37

Grade.us

JULY 7, 2020

This is significant when you realize they have a large number of competitors — many with deep pockets. How do they retain their #1 spot with consumers? More importantly, how can you use Healthgrades to boost patient referrals for your practice or clinic? Reviews matter more than ever. Table of Contents.

Hospitality 37

Hospitality Healthcare Advertising Insurance 37

Grade.us

APRIL 2, 2018

Look at this horrible review. " When I received it, it came used, abused, and broken all over with missing power cord in a rotten box. " If you're like many shoppers, you read a negative review like this and an unpleasant picture comes to mind. An angry customer wrote this negative review about.

Competitive Advantage 38

Competitive Advantage 2014 Exceptional Customer Service 2015 38

Grade.us

JUNE 11, 2019

Review management can be done manually. You know the axiom. So why not use various review management automation tactics? Is it a matter of not knowing what you can automate or how to automate? You have received rave reviews from your customers, reviews you weren't aware of. Manual labor.

Management 37

Management Marketing Feedback Sales 37

Grade.us

AUGUST 20, 2019

When it comes to residential home services, reviews (e.g., plumbers reviews, electricians reviews, roofers reviews, etc.) Each home service professional’s business has a certain uniqueness when it comes to client expectations through the vetting stage. Why your home services reviews are so important.

Social Media 37

Social Media Customers Management Competitive Advantage 37

Grade.us

NOVEMBER 27, 2018

The Better Business Bureau (BBB) doesn't really have much in the way of authority. It's not as if they have the power and control to do anything in the way of consequences, right? Do you really need them? What's so special or significant about the Better Business Bureau that it warrants your time, attention and money?

Social Media 35

Social Media Government Consumers Brands 35

Grade.us

NOVEMBER 19, 2019

In 2018, TripAdvisor generated 730 million user reviews and opinions across 8 million listings covering a variety of industries, including restaurants, hotels, vacation rentals and attractions. billion in revenue via their advertising and review campaigns across 24 travel media brands owned by the TripAdvisor Media Group in 48 markets.

Hotels 31

Hotels Travel Books Advertising 31

Grade.us

SEPTEMBER 24, 2019

So what does jaywalking have to do with incentivizing online reviews? Well, jaywalking is one of those "crimes" that, like incentivizing online reviews, is sometimes dangerous, occasionally justifiable, generally ignored and rarely punished. And if it isn’t, why not do it? Maybe incentivizing reviews is a good idea.

2019 22

2019 Marketing Banking Consumers 22

Grade.us

JANUARY 28, 2020

rely on Avvo reviews and listings. They’re a major player in the legal industry when it comes to online reviews ; more than 8 million visitors turn to Avvo each month seeking advice, connections to a competent attorney and more. As you’ll soon see, Avvo comes with its own unique blend of challenges.

Advertising 38

Advertising Information Consulting Seminar 38

Grade.us

DECEMBER 15, 2020

You use the hyper-local platform Nextdoor. Today, we’ll take a closer look at Nextdoor, Nextdoor reviews, and the impact they can have on your local business. . Get the Reputation You Deserve with Grade.us. Easily ask for reviews. Get notifications for new reviews so you can quickly respond.

Advertising 30

Advertising Sales Social Media Engagement 30

Grade.us

DECEMBER 31, 2018

If you are looking for a guru in the field of influencer marketing, you'd be hard pressed to find a better choice than Shane Barker. So I was quite pleased when he agreed to sit down and chat with me. So I was quite pleased when he agreed to sit down and chat with me. So, I started doing digital marketing.

Brands 44

Brands Marketing Sales Blog 44

BirdEye

MARCH 10, 2022

Google reviews are crucial for getting discovered in search results and building trust with potential customers. In this guide, we’ll break down how you can get Google reviews, manage and respond to them and use the power of social proof to grow revenue. How Google reviews help with search rankings?

2022 104

2022 Information Management Consumers 104

Grade.us

FEBRUARY 11, 2020

Thirteen years later, Zocdoc is a healthcare behemoth and Zocdoc reviews are a major consideration for healthcare practices looking to attract to patients. Zocdoc isn’t a mainstream review platform. Don’t let their small size fool you. When it comes to healthcare, their reach is vast. Who visits Zocdoc?

Healthcare 33

Healthcare Books Insurance Advertising 33

Grade.us

JULY 13, 2020

Why are HomeAdvisor reviews so critical to attracting leads in the home services industry? You can change that with HomeAdvisor, boosting your lead flow in as little as 45 days. Here’s what we’ll cover today: Table of Contents. Why HomeAdvisor is essential to your home renovation business. Of course not.

Advertising 27

Advertising Financial Information Return on Investment 27

Grade.us

SEPTEMBER 23, 2019

It's pretty safe to say that online reviews have had a more profound impact on the restaurant industry than almost any other. People read restaurant reviews as much as any other industry. Nobody wants to spend hard-earned money on cruddy food, especially not when you're on vacation. Why do they like it? It makes sense.

Travel 22

Travel Feedback Marketing Reference 22

Grade.us

OCTOBER 22, 2019

We talked about the B2B Yelpification of reviews , how businesses can prepare themselves for reviews, and how online reviews are an opportunity at a major competitive advantage. Ross knows a thing or two about B2B marketing. You work with B2B companies and have been for awhile.

B2B 26

B2B Social Media Definition Management 26

Grade.us

APRIL 2, 2019

Updated 4/2/2019 - 37 more general and industry-specific email templates for requesting online reviews. What's the best way to ask for a review? Common advice states that you ask for what you want directly. When you ask for a review, your odds of success skyrocket if your request includes the right ingredients.

Automotive 42

Automotive Hospitality Healthcare Feedback 42

Grade.us

AUGUST 27, 2019

Are the hospitality and travel industries beholden to hospitality reviews? Sure, hospitality reviews are important. There are plenty of companies in the hospitality and travel industry that don't have a strong review portfolio. These companies are doing just fine. Your review portfolio. Are they though?

Hospitality 30

Hospitality Travel Hotels Marketing 30

GetFeedback

JANUARY 19, 2020

To prepare for a recent business trip, I booked a roundtrip flight, hotel, and rental car. As my trip progressed, I got email requests for feedback at each step. As my trip progressed, I got email requests for feedback at each step. For example, a few hours after checking into my hotel, I got an email with this message.

Touchpoint 365

Touchpoint Customer Journey Measurement Social Media 365

Grade.us

SEPTEMBER 4, 2018

Doctors hate reviews. 75% of doctors say reviews stress them out. 33% of doctors say they believe reviews actively cause patients harm. 34% of doctors say reviews could lead to healthcare overutilization. Reviews will continue impacting your business well into the foreseeable future. Here's why.

Healthcare 20

Healthcare Insights Management Hospitality 20

LiveChat

FEBRUARY 9, 2018

Building customer trust is a crucial step towards the success of any online business. And whether you are an established business or a startup, walking an extra mile to assure customers and prospects can trust you, is worth all the hard work. You leave poor first impression. What can you do?

Social Media 39

Social Media Information Customers Loyalty 39

Grade.us

AUGUST 12, 2019

It's one of the first things your real estate clients will do. Check for real estate reviews. They may have received a referral from a close family member or mutual acquaintance. Your online real estate review portfolio acts as an important measuring stick. Are you knowledgeable and competent?

Advertising 24

Advertising 2019 Sales Competitive Advantage 24

Grade.us

AUGUST 22, 2022

Reviews generate revenue. We know negative reviews can destroy a business, but what about the opposite end of things? Can reviews really generate revenue for your business? Or is it the kind of thing where marketers say that then they use analytics to justify their claim afterward?

Advertising 51

Advertising Document Feedback Insurance 51

Grade.us

FEBRUARY 12, 2019

The local small business sales funnel can be daunting when the person running it isn’t technically savvy. Most of your small business clients don't have a sales funnel. The vast majority of small business owners wear multiple hats. The vast majority of small business owners wear multiple hats. Why is that?

Sales 45

Sales Advertising Social Media Marketing 45

BirdEye

NOVEMBER 29, 2023

Online reviews, virtual try-ons, and augmented reality experiences have become integral parts of the furniture shopping journey. Businesses can do this through various channels, including online and offline advertising, social media marketing, public relations, and events. Table of contents What is furniture store marketing?

Marketing 57

Marketing 2024 Advertising Social Media 57

BirdEye

JUNE 7, 2022

Google Maps optimization needs to be a major part of your marketing strategy if you want local customers to find your business. Standing out on Google Maps can set you apart from competitors, but your listing won’t be a top search result if doesn’t include your specific location. Add your business to Google Maps.

Social Media 98

Social Media Definition Information Consumers 98