offerings 
CSM Magazine
MAY 14, 2024
This programme opens CommBox’s market-leading technology to the broader customer service ecosystem, offering new revenue streams, faster time-to-value, and a more diversified client portfolio. ” The partner program will operate selectively, with partners chosen according to their compatibility with the offerings available.
Team Support
MARCH 9, 2023
Here's why it's so important for businesses to offer multiple messaging channels: 1. Reach More Customers Offering multiple messaging channels can help businesses reach a wider audience because they interact with customers in the places they already are, on the channels they’re already using.
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ShepHyken
FEBRUARY 2, 2022
While a clean car wasn’t officially on the menu, it was an additional service they offered. Certain hotels used to offer a shoe-shine service while you were asleep. The post A Restaurant that Offers Car Washes on the Menu appeared first on Shep Hyken. Follow on Twitter: @Hyken. Copyright © MMXXI, Shep Hyken).
One Millimeter Mindset
DECEMBER 8, 2021
I am offering you an exclusive 21% course discount. As a PMI Affiliate, I am thrilled to offer this gift, and these savings, to you. This offer expires on December 31, 2021, so take action today! Plus, I have an additional offer. This offer expires on December 31, 2021, so take action today! Special Offer.
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Discover the secrets from leading experts in the field, distilled into practical tips that promise to elevate the quality of your educational offerings, skyrocket engagement rates, and significantly enhance the efficacy of your organization’s educational content. Drive not just engagement but real, measurable learning outcomes.
Experience Investigators by 360Connext
APRIL 21, 2020
As leaders, it’s easy to offer resources like a link to an online course and leave it at that. In a lot of office settings, “lunch and learn” meetings offered employees a chance to learn about something different, as well as connect with colleagues from different areas of the organization. Do things on your own time!
kommunicate
SEPTEMBER 6, 2023
The post Product Improvement: Practical Tips for Enhancing Your Offerings – With Use Cases appeared first on Kommunicate Blog. If you are someone who is in charge of driving engagement for your product, some of these questions would have bothered you more often than not – 1. How can I enhance our existing product [.]
Speaker: Mike Ellis, Vanilla Forums Marketing Manager
Community offers brands efficient solutions across the business spectrum: support, success, CX, and marketing objectives can be managed and realized through Community. Do customer expectations around CX align with Community offerings? How do customers see community as a solution to their customer experience expectations?
Advertiser: Vanilla Forums
Customer success should be leading the Product Led Growth (PLG) initiative by adding weight to customer feedback, offering actionable, data-driven insights throughout an organization, and better serving customers. But without a clear understanding of a product’s capability, or the value it creates for customers, churn is unavoidable.
Advertiser: ZoomInfo
In 2022, society has fully immersed itself in the web and all it has to offer - and no one more so than those of Generation Z. Take a look around you at any given moment, and somebody is likely surfing the web on their phone.
Advertiser: Vanilla Forums
Rather than assume that branded communities meet the expectations of the consumer, we wanted to figure out the “want behind the want” by asking if customer expectations around CX align with community offerings.
Speaker: Liz Richardson and Deena Zenyk
They’re geared up to answer the most common questions,and to offer practical advice and proven insights on how your organization can harness an engaged community to power a customer advocacy strategy. Combined, they boast over 25 years of experience helping organizations launch customer advocacy programs.
Speaker: Beth Vanderkolk, Lindsay Olson, & Amanda Peterson, The MURAL Community Team
Not only has the community offered a brilliantly collaborative space to MURAL customers, it has garnered excellent product feedback and ideation and has, in such a short time, proven itself a community worth emulating. MURAL came to Vanilla just 4 months ago and together, we worked with them to build their thriving community from scratch.
Advertiser: Vanilla Forums
Many people think that self-service is a low-end experience and would much rather offer their customers “personalized attention.”. But those in the know understand that self-service is, in fact, a white glove offering. Learn how offering self-service improves the customer experience. Self-Service can be a polarizing topic.
Speaker: Adrian Speyer, Head of Community and Lead Evangelist for Higher Logic Vanilla
To create a premier offering, companies have turned to support communities. Over the span of his career, Adrian Speyer, Head of Community at Higher Logic Vanilla, has seen numerous companies achieve massive success in their support offering through community. But not everyone gets it right.
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