our-team 
Confirmit
MARCH 17, 2020
As the Covid-19 virus continues to spread, I wanted to share an update with our customers, partners and the wider Confirmit community. To that end, we are encouraging and enabling our teams to work from home, so you may find face-to-face meetings, events and workshops taking place virtually instead.
dscout People Nerds
SEPTEMBER 17, 2021
Our customer experience team highlights their favorite “unsung heroes” in the dscout platform.
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InMoment XI
MARCH 18, 2024
That’s where InMoment steps in, offering a simplified pathway to success with our Integrated CX approach: Strongest Signals, Richer Insights, and Smarter Actions. Now that we’ve explored capturing Strongest Signals in our previous blog post , it’s time to dive into the heart of Integrated CX—unlocking the Richest Insights.
InMoment XI
FEBRUARY 12, 2024
Moreover, teams can manage their “Response” status and workflow from within InMoment, ensuring that every Google review and piece of unsolicited feedback gets a prompt response. They can be your branch or location managers, your social media marketing team, or even your customer service staff. We’re sorry you had a bad experience.
Advertiser: ZoomInfo
Businesses are laying off workers, shutting their doors (some permanently), and struggling to react to the radical destruction that coronavirus (COVID-19) is doing to our society and communities. However, there’s no team better suited to lead that charge than the marketing department. Strategically aligning your systems and teams.
InMoment XI
OCTOBER 17, 2023
We understand it may seem intimidating, but over our 19 years of experience helping the world’s most popular brands ace their customer experience, we’ve learned a few things about how to systematically and strategically review your CX program, and pinpoint the actions you need to take for success. Still Unsure of How to Get Started?
John Paul
APRIL 26, 2019
Working in our Digital department means inventing (and reinventing) a new generation of concierge services. In this video, find out in 1 minute why you should join our team, and apply directly on our website ! L’article 5 reasons why you should join our Digital team est apparu en premier sur John Paul.
Advertiser: ZoomInfo
Every go-to-market team knows the frustrations that come from a drawn-out sales process. Dig into our data-backed guide to learn: Proven methods for warming up cold calls Coaching points for responding to price pressure early and often Front-line examples of how to win the battle for customer retention Larger buying committees.
Advertiser: ZoomInfo
Nurturing leads through your sales funnel is a daunting task for many business development teams, especially at the scale required to achieve lofty growth goals. That’s why we’ve gathered some of the best go-to-market plays from our own B2B sales and marketing pros and packaged them here for you.
Advertiser: ZoomInfo
Conversations have always been at the heart of our most authentic relationships. Studies show the return on investment (ROI) of conversational marketing helps your marketing team drive revenue. Studies show the return on investment (ROI) of conversational marketing helps your marketing team drive revenue.
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Our team can take care of you! A cloud-based contact center is smart, flexible, and scalable. Plus, it means agents can work remotely. It’s simple and involves a few steps that take less than 10 minutes each. Check out the eBook to learn more.
Advertiser: ZoomInfo
Use our proven data-driven plays to grow your pipeline and crush your revenue targets. Meet your modern sales playbook - See how high-performing sales and marketing teams increase pipeline year-over-year. Sell more with proven templates - Customize our winning email and script templates and add them to your workflows for more wins.
Speaker: Conference Speakers
Today’s teams need to operate cohesively like never before, managing the pace of both technological change and customer needs and demands. See inside the operations of top performing customer experience teams, and improve your organization’s CX outcomes. Modern Customer Journey Tools & Practices for Deep Empathy and Team Alignment.
Advertiser: Vanilla Forums
Gamification is a proven solution that can strengthen relationships and loyalty between your Customer Success team and customers. Our eBook explains how, with topics like: What is gamification? Ideally, they find value and success daily and help other customers to do the same. But how do you encourage engagement?
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In this guide, we distill down the vast learnings, expertise, and experience that our team of CS executives and professionals have amassed over a decade of working in various roles in the industry. Whether you’re finding yourself asking “what is Customer Success?” or you’re a seasoned practitioner, this resource is for you.
Expert insights. Personalized for you.
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