videos 
Experience Investigators by 360Connext
JANUARY 5, 2022
It’s my sincere goal that these concepts – along with the videos and additional resources provided in this article – can serve as a springboard to your CX success. You gathered videos and recordings to help share the customer’s actual voice as part of the storytelling. What did that plan look like? Of course you are.
BirdEye
APRIL 2, 2024
Ever looked back at your early YouTube videos and cringed? As a content creator on YouTube, it’s natural to have moments where you consider deleting some of your older videos. YouTubers: Don’t delete videos unless you have a very, very good reason. You’re not alone.
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Alida
NOVEMBER 23, 2021
Nowadays, more and more people are capturing and sharing their everyday lives through a combination of pictures, short videos, and even full-length vlogs (video blogs). The use of video allows a personal view into people’s lives, uncovering moments of intimacy previously reserved for private eyes.
Experience Investigators by 360Connext
JANUARY 10, 2023
It’s my sincere goal that these concepts – along with the videos and additional resources provided in this article – can serve as a springboard to your Customer Experience success. You gathered videos and recordings to help share the customer’s actual voice as part of the storytelling. What did that plan look like? Of course you are.
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Reliable communications are mission critical in today’s business environment. Customers are increasingly selective, and companies compete on the customer experience. Incorporating integrated communications as a key component is driving high returns.
InMoment XI
DECEMBER 17, 2019
Using Video Technology to Inspire Action User generated video is becoming a ubiquitous part of modern life. According to research, consumers spend more than 80% of their screen time on mobile devices. Each and every one of us now has access to the tools needed to capture and record our thoughts, feelings and opinions on.
SurveySparrow
MARCH 19, 2024
If you’re looking for a video marketing guide , you’re not the only one. There are still some brands that haven’t gotten on board with video marketing – despite knowing its value – and the ones who have been are looking to build a more robust commercial video strategy. Google also prioritizes video content.
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When support needs peaked for video game developer Wooga, they brought in multilingual player support from ModSquad. Learn how this customized solution helped them save money, grow their player base, and free up more time to create compelling, engaging games.
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A survey of 1,000 contact center professionals reveals what it takes to improve agent well-being in a customer-centric era. This report is a must-read for contact center leaders preparing to engage agents and improve customer experience in 2019.
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