Four of the Most Successful Employee Engagement Strategies Also Drive Customer Experience
CX University
SEPTEMBER 18, 2018
A 2005 study concluded that work engagement is linked to performance and customer loyalty (Salanova, Agut & Peiró, 2005). Quicken Loans stabilized its workplace culture with a strong employee referral program. A stable work culture can enhance organizational agility. Which meaning is the right meaning? Piersol, Bill.
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