feedback-email Blog Related Topics 
Daniel Group
SEPTEMBER 23, 2021
What’s the best way to get feedback? Is it phone, web, email, or text? In my recent blog, “ As Covid continues, CX Approaches to Gathering Feedback Need to Expand ,” I outline in detail which method works best depending on the situation. . Mixed Feedback Channels Work Best. Lynn Daniel.
SurveyGizmo
NOVEMBER 18, 2020
Let’s take a look at some ideas you can use in your feedback survey to ensure you’re taking full advantage of the feedback you collect. . Logic and Send Email Actions. The Logic and Send Email Actions configuration is what we use to put feedback into motion. This allows us to ensure we act on that feedback.
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InMoment XI
MARCH 27, 2024
With online reviews, social media comments, and public customer feedback making a major impact on the reputation of automotive businesses — car dealerships, auto repair shops, service centers, parts retailers, etc. Addressing negative feedback promptly and professionally can mitigate damage to the brand’s reputation.
InMoment XI
MARCH 18, 2024
Now that we’ve explored capturing Strongest Signals in our previous blog post , it’s time to dive into the heart of Integrated CX—unlocking the Richest Insights. Every customer comment, whether from emails, social media, or customer service interactions, can be dissected for sentiment and emotion analysis.
Lithium
JANUARY 31, 2022
Now an independent consultant who helps brands get the most out of their community platforms, she shares her experience below of using Khoros blogs to help build the Cisco Meraki community. A blog post about blogs! The layout is that of a standard blog, with a running list of posts. Community Announcements blog.
CX Accelerator
NOVEMBER 7, 2023
It’s at that point I realized that I never received an email from the airline after booking my flight. For some reason, I still did not receive the email confirmation they sent. I sent the airline a direct message on X (formerly Twitter) and within an hour they were able to resend to an alternate email address.
Provide Support
MARCH 11, 2020
Many companies utilize email as a way of getting insights into the marketing activities’ success. Unlike in-person or telephone interviews, email surveys can reach larger numbers of customers in a shorter period of time. This is when email surveys step in to help you measure your marketing efforts and assess what needs improvement. .
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