Alida

JANUARY 5, 2018

Marketers are always looking for new ways to create experiences that resonate with customers, and 2018 will be no different. Experts believe that in 2018, marketing leaders will be dealing with disruption and adapting emerging technologies that are starting to mature beyond their initial hype. CMOs become customer-obsessed.

2018 0

2018 Marketing Multi-Channel Advertising 0

CSM Magazine

FEBRUARY 12, 2024

To host an event that not only stands out but also resonates within your industry requires careful planning, innovation, and attention to detail. Thoughtful Branding and Marketing Effective branding and marketing before, during, and after the event are essential for creating a lasting impact.

Events 95

Events Entertainment Transportation Workshop 95

Oracle

APRIL 10, 2020

So, how are streaming services and digital content solutions staying ahead of the game and innovating in 2020? We asked consumers to provide examples of streaming, virtual, and digital innovations they’ve seen in 2020, and here are 10 of them. ” Brandon Wilkes, Digital Marketing Manager, The Big Phone Store.

2020 52

2020 Innovation Entertainment Social Media 52

BirdEye

DECEMBER 8, 2023

However, a robust and effective carpet cleaning marketing strategy is pivotal in making your business stand out and attract customers. Table of contents Why is carpet cleaning marketing important? With the increase in demand, there has been a corresponding surge in the supply of businesses offering carpet cleaning services.

Marketing 59

Marketing Social Media Advertising B2B 59

C3Centricity

MARCH 12, 2024

With millions of websites vying for our customers’ attention, driving high-quality traffic that converts into loyal customers requires more than a scattergun approach to marketing. Well, at least that means that nothing has changed for marketing, doesn’t it?! HubSpot is a prime example of content marketing done right.

Customer Engagement 90

Customer Engagement Engagement Competitive Advantage Entertainment 90

NetBase

JUNE 5, 2020

The time is ripe to innovate the way movies and TV are seen. In this trend analysis, we’ll share consumer and market intelligence around: Top shows shifting to meet consumer desires for varied experiences in entertainment. 89% of marketers are using social media to advertise. That number is set to increase.

Innovation 73

Innovation Brands Social Media Advertising 73

Oracle

JANUARY 8, 2019

The latest customer experience innovations make it easier to watch movies you want to see on the device of your choice, and 2019 promises technology and programming innovations that will deliver more powerful viewing experiences, across screens. Movie theaters get more immersive.

2019 78

2019 Innovation Entertainment Consumers 78

CSM Magazine

FEBRUARY 6, 2024

In the high-stakes world of sports and entertainment, the right technology can turn game day into an unforgettable experience. With Oracle EPM, stadiums are not just venues but dynamic ecosystems capable of adapting to the rapid changes of today’s market. The result?

Entertainment 52

Entertainment Sports Financial Events 52

Optimove

NOVEMBER 15, 2022

As ever-increasing numbers of this generation complete higher education and take their first steps into the workforce, mobile marketers without a robust Gen Z-focused strategy won’t make it. In marketing it’s always a good idea to start with the customer and personalize every possible touchpoint. Tip #4: Make it innovative.

Engagement 59

Engagement Marketing Social Media Entertainment 59

CSM Magazine

SEPTEMBER 27, 2023

The growing adaptation of the technology has seen its global market value clock $83 billion in 2023, a figure that is projected to increase to $936.6 Metaverse technology has conquered domains like gaming and entertainment, travel and tourism, events and conferencing, real estate, healthcare, content creation, and more.

Technology 59

Technology Tourism Travel 2030 59

GetFeedback

APRIL 25, 2019

The marketing world is moving at a breathtaking pace. In 2019, you have to think innovatively and be up to date with all the current trends. As marketing advances, it becomes more branched-out and gives even the smallest brands a chance to be seen and heard. Optimization for long-tail keywords. Testimonial videos.

Marketing 170

Marketing Social Media 2019 Brands 170

CSM Magazine

FEBRUARY 15, 2024

Amidst an increasingly saturated entertainment industry, Swift stands as a beacon of adaptability and innovation. As data analytics become increasingly prevalent in marketing campaigns, concerns around user consent and data usage bubble up.

Engagement 52

Engagement Entertainment Events Connections 52

Oracle

SEPTEMBER 30, 2020

The pace of digital innovation increased in the wake of COVID-19, and brands adopted technologies likely to continue far beyond the end of the pandemic – one example being conversational AI bots answering routine questions. CX innovations that allow enhanced flexibility, personalization, and safety help brands serve customers.

Innovation 49

Innovation Entertainment 2020 Hospitality 49

CSM Magazine

JUNE 7, 2023

MSG Networks services America’s number one media market, the New York DMA, as well as other portions of New York, New Jersey, Connecticut and Pennsylvania, telecasting hundreds of live professional games and a compelling lineup of critically acclaimed original programming. MSG Networks is part of the Sphere Entertainment Co.

Sports 52

Sports Entertainment Multi-Channel Social Media 52

TechSee

MAY 15, 2018

All eyes were on the smart home market in 2017. Tech giants are all clamoring to get in on the action with Google Home , Apple HomeKit , Amazon Echo and Samsung SmartThings creating buzz, and new smart devices flooding the market at a dizzying rate. While the connected home market is growing steadily, it certainly has not exploded.

Marketing 111

Marketing Wireless 2017 2016 111

Alida

OCTOBER 4, 2016

In one breakout session, Molly Schmied, director of market research and insights at the Ohio State University, and Jason Minser, director of customer research at the Washington Metropolitan Area Transit Authority, joined Kelly Gartshore, Vision Critical VP of customer success, to discuss new ways of increasing community engagement.

Engagement 250

Engagement Entertainment Insights 2016 250

CSM Magazine

JANUARY 2, 2024

Collaboration with Entertainment Partners High rollers seek more than just gaming; they desire a holistic entertainment experience. Data analytics can help casinos identify preferred entertainment options among their high roller clientele. Adapting to Changing Trends The casino industry is dynamic, with trends evolving rapidly.

Customer Service 52

Customer Service Entertainment Exceptional Customer Service Loyalty Programs 52

CSM Magazine

APRIL 25, 2024

In today’s fast-paced market, businesses across the UK face numerous hurdles in attracting and retaining customers. Stay Ahead With Market Research Regular market research is vital. With the advent of digital technology and social media, customer expectations are higher than ever.

Social Media 52

Social Media Multi-Channel Touchpoint Customer Centricity 52

Currency Alliance

OCTOBER 12, 2020

Today, I am not going to teach you the basics of loyalty marketing. Markets evolve because they are ecosystems. Mankind has an advantage on our planet because of our level of intelligence and ability to innovate fairly quickly. Innovation in markets has been going on for centuries. This is not a beginner’s class.

Loyalty 98

Loyalty Marketing Loyalty Programs Banking 98

CSM Magazine

DECEMBER 5, 2017

Unlike their predecessors, who use the internet mainly to source information, the research found that 86 percent of Gen Z rely on the internet primarily for social media and entertainment, demonstrating a marked shift from “inform me” to “entertain me.” For them, there is no “online” or “internet.”

Entertainment 40

Entertainment Social Media 2010 Presentation 40

NetBase

MARCH 23, 2020

The Entertainment Industry has been hard hit by COVID-19, but is there a way to bring about innovative solutions during this crisis? And we can vet plans ahead of moving forward with the benefit of AI-powered market intelligence. How can Hollywood assist with viewer morale and benefit from it at the same time? Box Office Bust.

Entertainment 67

Entertainment Innovation Consumers Banking 67

CSM Magazine

APRIL 16, 2024

Online casinos are not just places for digital entertainment; they are platforms where the experience of each user can define the longevity and success of the casino itself. With a reputation for excellent customer support and a wealth of bonuses, an online casino can distinguish itself as a leader in a competitive market.

Multi-Channel 52

Multi-Channel Entertainment Social Media Loyalty 52

Optimove

FEBRUARY 17, 2022

The Heptagon Awards – celebrating CRM excellence – are dedicated to the best campaigns, teams, and individuals who achieved exceptional results with their CRM Marketing efforts and strategies. Winners were selected based on how advanced, sophisticated, ambitious, and impactful their CRM Marketing approach is.

2022 52

2022 Marketing Chief Customer Officer Entertainment 52

West Monroe

FEBRUARY 13, 2024

Under Don’s leadership, Satisfi Labs has seen significant growth in the sports, entertainment, and tourism sectors, receiving investment from Google, MLB, and Red Light Management. Teams are enhancing the overall experience with features like barber shops, rock walls, and zip lines, turning sports venues into entertainment centers.

Sports 98

Sports Tourism Entertainment Events 98

CSM Magazine

APRIL 22, 2024

As the market becomes more competitive, the focus has shifted towards not only attracting customers but also retaining them through exceptional service experiences. Seamless Integration One innovative way platforms are integrating these technologies is through game features that also serve as engagement tools.

Customer Service 52

Customer Service User Experience Touchpoint Competitive Advantage 52

Currency Alliance

JUNE 16, 2020

For most of the last decade, loyalty marketing seemed to be on autopilot for many brands – but the tide is turning. Many of the entrants to this years’ Loyalty Magazine Awards were as adept with data and technology as marketers in many other disciplines. There’s a lot of useful takeaways in this, for loyalty marketers.

Magazine 52

Magazine Loyalty Innovation 2020 52

CSM Magazine

JANUARY 8, 2024

For enthusiasts of Bitcoin, especially those who enjoy the thrill of Bitcoin gambling, there’s a wealth of entertainment that delves into themes of digital finance, futuristic technology, and the societal implications of these advancements. It has also made a significant impact on popular culture, particularly in film and television.

Entertainment 52

Entertainment Financial Culture Technology 52

SurveySparrow

NOVEMBER 26, 2019

When such days are upon us, our marketing team here at SurveySparrow resorts to some of the best ‘to-the-point’ quotes that pack a punch to arouse the desire and energy to do something great! We have curated a list of the most inspiring marketing quotes to bring out the best of the marketer in you. Marketing is about values.

Marketing 90

Marketing Social Media Advertising Brands 90

Oracle

FEBRUARY 21, 2018

Oracle is hosting its annual Modern Customer Experience conference April 10 – 12, 2018 in Chicago, with over 250 planned sessions spanning customer experience focus areas like sales, commerce, service, and marketing. 150+ marketing activities. Innovation. Entertainment. 90+ sales activities. • 80+ commerce activities. •

2018 94

2018 Customer Experience Entertainment Events 94

CSM Magazine

MARCH 20, 2024

Understanding these implications is crucial, as the presence of machine customers is growing and will potentially reshape markets and how businesses approach customer service and experience. For example, they can autonomously purchase goods and services, reflecting an evolving understanding of customer preferences and market dynamics.

Transportation 52

Transportation 2030 Automotive Entertainment 52

West Monroe

JANUARY 30, 2023

We talk to Brian Kaminsky, Chief Data Officer and President of Revenue Strategies for iHeartMedia, about how its new virtual entertainment venue, iHeartLand, provides an immersive, always-on community for families, gamers, entertainers and advertisers. It’s a tremendous innovation. That's our mission.

Entertainment 52

Entertainment 2023 2022 Advertising 52

Oracle

JUNE 24, 2019

Keep the iPads charged to entertain kids or make sure that your in-laws can check in with work (again!) The latest innovations like Bose Sleepbuds help block out noise and cover up annoying sounds with soothing, restful ones. The post 5 Customer Experience Innovations Simplifying Group Trips appeared first on SmarterCX.

Innovation 47

Innovation Customer Experience Travel Entertainment 47

CSM Magazine

SEPTEMBER 8, 2023

Traditional marketing tools and retention tactics that might have worked a decade ago are now outdated in the eyes of the savvy digital consumer. In this rapidly evolving landscape, businesses must adopt advanced and innovative strategies to not only capture the attention of customers but also foster enduring loyalty.

E Commerce 52

E Commerce Loyalty Engagement Customer Engagement 52

Optimove

OCTOBER 7, 2020

These tips weren’t only lip service; they were actually put to work when Optimove’s Professional Services team partnered with Central European betting operator, Fortuna Entertainment Group. The results of the marketing plan that was rolled out on key markets can be seen in the table below. How did they do it?

Sports 52

Sports Entertainment 2020 Reference 52

Avaya

OCTOBER 31, 2016

If you think back (even as recently as 10 years ago), organizations didn’t use much marketing technology in order to achieve their objectives. Just 10 years ago, marketing technology platforms like Marketo and HubSpot had just been founded and were in their primal stages. Here’s why…. How much data? million posts per minute.

Technology 74

Technology Marketing 2017 Social Media 74

Hero Digital

AUGUST 5, 2019

As a whole, B2B marketing is boring. In that hunt for safety, too many B2B marketers rely on “best practices”—blindly following whatever the least risky convention is. But if you’re a challenger brand trying to capture or defend market share in a highly competitive market, maybe the safest approach isn’t the smartest. “We

B2B 42

B2B Marketing Wireless Events 42

Second to None

JUNE 21, 2018

The Importance of Content Marketing. Content marketing is frequently used to make certain the target audience sees exactly what they want. There are important guidelines for content marketing and the old views should be eliminated. There are a wide range of formats effective for content marketing. The Variety of Formats.

Loyalty 61

Loyalty Consumers Marketing Social Media 61