knowledge-management-in-travel-hospitality 
Bill Quiseng
JANUARY 26, 2023
In hospitality, your people are NOT your most important assets. Stephen Covey, the author of The 7 Habits of Highly Effective People, claims that success in any job is 20% knowledge and 80% interpersonal skills. Ultimately, success in hospitality is all about interpersonal skills. The right people are.”
Magellan Solutions
JANUARY 19, 2024
Why is a 24-hour front desk hotel essential in modern hospitality? The front desk is the heart of a hotel, managing guest experiences and providing 24/7 hospitality. Imagine a tired traveler being greeted warmly and efficiently. Ready to know the secret to gracious hospitality? Your success is our commitment.
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Bill Quiseng
AUGUST 10, 2015
So when he recently published an ebook entitled Culture Of Yes: Practices And Principles Of Great Hospitality , I was all over it. While I was quoted in the first chapter, I bought the Kindle version for the invaluable insight shared by some real hospitality heavyweights.
Customer Bliss
JANUARY 4, 2019
I’m revisiting a conversation I had with Alan Dubovsky , a well-respected colleague in the industry, who is the Chief Patient Experience Officer at Cedars-Sinai Hospital. Before becoming the Chief Patient Officer at Cedars-Sinai, he was the program coordinator for the oncology program at Northside Hospital in Atlanta.
CSM Magazine
OCTOBER 3, 2023
The LLM has a basic knowledge about a broad range of topics, but is not good at explaining how it came up with the answer. One approach is to train the LLM exclusively with a domain-specific knowledge graph. But how should we go about building such knowledge graphs? But it isn’t ‘intelligent’—and it still has many limitations.
CSM Magazine
FEBRUARY 1, 2024
For example, your experience working with customers in a restaurant can be emphasized in a way that compensates for your lack of experience in management if presented the correct way. Supported management in efforts to increase productivity by motivating employees through improved rewards programs.
Experience Investigators by 360Connext
MARCH 16, 2015
But if you really want to make a difference, you must move past typical methods for gathering feedback, and discover new ways to actually turn that knowledge into actions that drive change. Here’s a bit of what we have going on this month: Undercover at SXSW. What will she bring back with her in the CXI® Evidence bag? Save My Seat Now!
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