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InMoment XI
OCTOBER 17, 2023
It simply means that in order to meet the needs of your customers and your business, you need to consistently evolve your program according to new circumstances and objectives. Your CX program can help you meet all of those goals, but first, you need to have those goals set in stone! And that’s a good thing! You’ll find them all below!
Experience Investigators by 360Connext
MARCH 26, 2024
Venture further into the realm of engagement with us as we spotlight the trend of shoppable video content. Join us for an episode that promises to be an eye-opener for the ever-evolving customer interaction landscape. The potential for B2B markets to embrace this trend sparks a thought-provoking discussion.
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Bizagi
AUGUST 22, 2018
8 Reasons to Meet us in Miami for Bizagi Catalyst 18. There are organizations booked to join us at Catalyst 18 that you can meet with to discuss all these challenges and how best to overcome them. 5 – Meet with the leading industry analysts. 1 – Refresh your digital transformation strategy.
Experience Investigators by 360Connext
FEBRUARY 27, 2024
Discover the transformative power of AI in shaping customer experiences as Maria Villablanca, CEO of the Future Insights Network, joins us to break down the evolving relationship between supply chain management and customer satisfaction.
Speaker: Adrian Speyer, Head of Community and Lead Evangelist for Higher Logic Vanilla
To meet this expectation, a company’s support stack needs to be comprehensive. Join us on March 22nd to learn: Which tools should be integrated and leveraged, and why. Customers want to receive support through multiple different mediums. To create a premier offering, companies have turned to support communities.
InMoment XI
DECEMBER 1, 2022
Curious to know a little more about us and our differentiated Experience Improvement (XI)? Well allow us to introduce ourselves! Improving experiences begins with sifting out the noise from experience data and identifying the moments that matter: where customer, employee, and business needs meet. Just discovered InMoment?
BlueOcean
MARCH 19, 2024
Identify the required resources on both sides of the equation and ensure that you can clear calendars to meet milestones. Read this case study: How a Major US-Based Sports Association Launched a New Customer Care Program in the Middle of a Pandemic. Define clear objectives and establish a timeline for the transition process.
Speaker: Mike Ellis, Vanilla Forums Marketing Manager
Rather than assume that branded communities meet the expectations of the consumer, we wanted to figure out the ‘want behind the want’. Join us on May 27th at 12 EDT for an in-depth discussion led by Vanilla's Marketing Manager, Mike Ellis. Join us to learn: What do Customers Expect from CX?
Advertiser: ZoomInfo
For the first time, we’re sharing the winning plays that took us from scrappy startup to a publicly traded company. Use our proven data-driven plays to grow your pipeline and crush your revenue targets. Meet your modern sales playbook - See how high-performing sales and marketing teams increase pipeline year-over-year.
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With our certifications, we are the perfect partner to help government agencies meet their CX goals and fulfill federal deal requirements. Our remote work-at-home capabilities allow us to provide sustainable, life-changing careers to hundreds of CXperts around the continental United States. Plus, we are a Minority Owned Business (MBE).
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A survey of 1,000 contact center professionals reveals what it takes to improve agent well-being in a customer-centric era. This report is a must-read for contact center leaders preparing to engage agents and improve customer experience in 2019.
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