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A Restaurant that Offers Car Washes on the Menu

ShepHyken

While a clean car wasn’t officially on the menu, it was an additional service they offered. Certain hotels used to offer a shoe-shine service while you were asleep. The post A Restaurant that Offers Car Washes on the Menu appeared first on Shep Hyken. Follow on Twitter: @Hyken. Copyright © MMXXI, Shep Hyken).

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Solve Post-Pandemic Complex Problems. Special Offer.

One Millimeter Mindset

I am offering you an exclusive 21% course discount. As a PMI Affiliate, I am thrilled to offer this gift, and these savings, to you. This offer expires on December 31, 2021, so take action today! Plus, I have an additional offer. This offer expires on December 31, 2021, so take action today! Special Offer.

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Why Offering Virtual Learning is Crucial, But Not Enough

Experience Investigators by 360Connext

As leaders, it’s easy to offer resources like a link to an online course and leave it at that. In a lot of office settings, “lunch and learn” meetings offered employees a chance to learn about something different, as well as connect with colleagues from different areas of the organization. Do things on your own time!

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Product Improvement: Practical Tips for Enhancing Your Offerings – With Use Cases

kommunicate

The post Product Improvement: Practical Tips for Enhancing Your Offerings – With Use Cases appeared first on Kommunicate Blog. If you are someone who is in charge of driving engagement for your product, some of these questions would have bothered you more often than not – 1. How can I enhance our existing product [.]

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11 Tips to Drive Learning Content Consumption

Discover the secrets from leading experts in the field, distilled into practical tips that promise to elevate the quality of your educational offerings, skyrocket engagement rates, and significantly enhance the efficacy of your organization’s educational content. Drive not just engagement but real, measurable learning outcomes.

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4 Smart Reasons To Offer Remote Work In Your Contact Center

Playvox

Offering Remote Work Helps You Retain Your Agents. In the past year, 49% of managers in our study have offered prospective agents the ability to work remotely. Offering creative team-building events, such as online concerts or birthday celebrations, receives positive, enthusiastic feedback from employees. Lindsey J.,

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Online Casinos that Offer Excellent Customer Service

CSM Magazine

This search can be daunting, which is why this article zeroes in on the online casinos known for offering exceptional customer support experiences. It has a decent reputation and offers several convenient payment options. The site offers four customer support methods: an online form, 24/7 live chat, telephone , and email.

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Strategic CX: A Deep Dive into Voice of the Customer Insights for Clarity

Speaker: Nicholas Zeisler, CX Strategist & Fractional CXO

NPS and C-SAT become the keys to the realm, but offer no true insights. Today, far too many brands do VoC simply because that’s what they think they’re supposed to do; that’s what all their competitors do. So how do you reach a place where VoC actually provides clarity?

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Customer Perceptions of the Community Experience

Speaker: Mike Ellis, Vanilla Forums Marketing Manager

Community offers brands efficient solutions across the business spectrum: support, success, CX, and marketing objectives can be managed and realized through Community. Do customer expectations around CX align with Community offerings? How do customers see community as a solution to their customer experience expectations?

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Why Product Led Growth is a Customer Success Responsibility

Customer success should be leading the Product Led Growth (PLG) initiative by adding weight to customer feedback, offering actionable, data-driven insights throughout an organization, and better serving customers. But without a clear understanding of a product’s capability, or the value it creates for customers, churn is unavoidable.

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The ABC’s of Recruiting for Gen Z

In 2022, society has fully immersed itself in the web and all it has to offer - and no one more so than those of Generation Z. Take a look around you at any given moment, and somebody is likely surfing the web on their phone.

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Research Study: Customer Perceptions of the Community Experience

Rather than assume that branded communities meet the expectations of the consumer, we wanted to figure out the “want behind the want” by asking if customer expectations around CX align with community offerings.

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Customer Advocacy and Community

Speaker: Liz Richardson and Deena Zenyk

They’re geared up to answer the most common questions,and to offer practical advice and proven insights on how your organization can harness an engaged community to power a customer advocacy strategy. Combined, they boast over 25 years of experience helping organizations launch customer advocacy programs.

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Power Hour with the Community Team at Mural

Speaker: Beth Vanderkolk, Lindsay Olson, & Amanda Peterson, The MURAL Community Team

Not only has the community offered a brilliantly collaborative space to MURAL customers, it has garnered excellent product feedback and ideation and has, in such a short time, proven itself a community worth emulating. MURAL came to Vanilla just 4 months ago and together, we worked with them to build their thriving community from scratch.

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How Self-Service Can Drive Down Costs and Improve CX

Many people think that self-service is a low-end experience and would much rather offer their customers “personalized attention.”. But those in the know understand that self-service is, in fact, a white glove offering. Learn how offering self-service improves the customer experience. Self-Service can be a polarizing topic.