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Supercharge Your Service Experience with Visuals for Maximum Impact

TechSee

In the world of customer service and technical support, a significant challenge often goes unaddressed: the visual gap. This gap represents the disconnect between customers and service agents, where words fail to convey the full picture of an issue or solution. Enter visual assistance, a game-changer for both customers and providers.

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Empowering Customers: The Value of Self-Service Support in Manufacturing

Team Support

In manufacturing, effective customer support requires technology that spans geographical boundaries and provides a wealth of knowledge. From the production of everyday goods to the development of new technology, precision and efficiency are a top priority. Powered by AI, this customizable asset can suggest relevant articles based on the demand.

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12 game-changing tactics to boost travel agency marketing

BirdEye

While online bookings are still popular, curated travel experiences are also gaining traction. The travel industry has undergone remarkable transformation over the past few years. Travelers are increasingly seeking off-beat destinations with guided tours. You must also gauge the potential risk factors, especially when entering a new market.

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How appointment scheduling services can help grow your business

BirdEye

Appointment scheduling services can help your business run more smoothly and handle everything from online bookings to reminder texts. Customers can visit the business’s website or social media page and book an appointment at their convenience. Features of an appointment booking system. Automatic appointment confirmations.

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Customer Support Technology Gives Manufacturing Companies a Competitive Edge

Team Support

In an industry where both innovation and solid relationships are vital, cutting-edge technology plays a significant role in business success. Customer support in manufacturing is not just a service, but a commitment to nurturing a long-term partnership. This industry is full of complex machinery and detailed processes.

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Introducing Customer Communities: Engage and Retain Customers to Build the Future of Your Business

Gainsight

With this transformation in mind, Gainsight is thrilled to announce the official launch of Customer Communities: Engage and Retain Customers to Build the Future of Your Business , co-authored by Nick Mehta, CEO of Gainsight, and Robin Van Lieshout, Chief Strategy Officer at Gainsight — a book whose thesis lies at the heart of this paradigm shift.

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Totango recognized as CS leader in G2 Winter 2024 reports

Totango

All the while galvanizing internal collaboration across accounts and facilitating upsell/cross-sell opportunity and execution to grow our book of business. This recognition shines a spotlight on our commitment to offering an easy and efficient implementation process. The onboarding experience was in-depth and thorough.

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