ShepHyken

MARCH 11, 2024

Recognition and personalized attention can leave a lasting emotional impact and a strong sense of connection. This episode of  Amazing Business Radio with Shep Hyken  answers the following questions and more: How can businesses create experiences that get repeat business and nurture brand loyalty?

Customer Experience 148

Customer Experience Entertainment Loyalty Customer Centricity 148

Call Experts

APRIL 8, 2024

Call Experts of Charleston, SC has been honored with the exclusive 2023 CAM-X Award of Excellence! The CAM-X Award of Excellence is presented annually by the Canadian Call Management Association ( CAM-X) , the industry’s Trade Association for providers of call center services, including telephone answering and message delivery.

Call Center 52

Call Center 2023 Presentation Feedback 52

BlueOcean

JANUARY 21, 2020

Blue Ocean, a world leader in customer care solutions, was named a Finalist today in the “Customer Service Success – Technology Industries” category in the 14 th annual Stevie® Awards for Sales & Customer Service. This is Blue Ocean’s third time being recognized by the Stevie Awards. About Blue Ocean.

2020 156

2020 Customer Service Insurance 2017 156

Strativity

AUGUST 30, 2023

For IDSA’s 43 rd annual International Design Excellence Awards (IDEA), Material’s design studio was honored with a silver award for its work on the Verizon Connectivity Suite , a bronze award for Verizon’s GizmoWatch 3 , and named a finalist for the Verizon 5G Receiver.

2023 52

2023 Customer Centricity Innovation Consulting 52

SurveySparrow

SEPTEMBER 29, 2023

Employee recognition is not just a nice-to-have; it’s a must-have for any organization aiming to boost employee engagement and create a positive employee experience. In this guide, we’ll delve into the art and science of giving kudos effectively, leveraging employee recognition software, and much more. What Does Kudos Mean?

Employee Experience 52

Employee Experience Culture Engagement Innovation 52

Forrester's Customer Insights

MAY 15, 2024

The Forrester Technology Strategy Impact Award is a prestigious recognition in the IT industry, celebrating the achievements of organizations that have made significant strides in aligning their technology strategies with their business goals.

Technology 32

Technology Presentation Innovation Customers 32

CSM Magazine

SEPTEMBER 26, 2023

Outsourcing firm receives recognition from the Society of Consumer Affairs Professionals. based outsourcing and co-sourcing provider, is thrilled to announce its recognition at the Society of Consumer Affairs Professionals (SOCAP) Impact Awards Gala. Our award winners exemplify the values and dedication we have to our clients.”

2007 59

2007 2003 Presentation Innovation 59

Call Experts

DECEMBER 19, 2023

Call Experts of Charleston, SC has been honored with the exclusive 2023 CAM-X Award of Excellence! The CAM-X Award of Excellence is presented annually by the Canadian Call Management Association ( CAM-X) , the industry’s Trade Association for providers of call center services, including telephone answering and message delivery.

Call Center 52

Call Center 2023 Presentation Feedback 52

Call Experts

APRIL 8, 2024

Call Experts of Charleston, SC, has been honored with the exclusive ATSI 2023 Award of Excellence for the 14th year. Call Experts was presented with the award at ATSI’s 2023 conference in Atlanta, GA. Call Experts was presented with the award at ATSI’s 2023 conference in Atlanta, GA. We are grateful for this honor.”

Telecommunications 52

Telecommunications 2023 Call Center Contact Center 52

Interactions

MARCH 16, 2023

Interactions was awarded not one but two prestigious Stevie Awards at the 17th Annual Stevie® Awards for Sales & Customer Service , acknowledging our outstanding use of technology and partnership with NVIDIA.

Interaction 62

Interaction Technology 2002 Customer Service 62

Strativity

JUNE 23, 2023

Aruliden’s design work awarded recognition are the Verizon Stream TV Soundbar with Bang & Olufsen Audio, Verizon GizmoWatch 3 , Verizon GizmoWatch Disney Edition , Verizon Receiver , and the Verizon Connectivity Suite. The team set out to create something memorable, experiences that would resonate with our customers.

2023 52

2023 Innovation Connections Customer Centricity 52

CSM Magazine

FEBRUARY 1, 2024

Sabio Group’s Wellbeing Companion solution has been shortlisted for a leading award. The Companion has since been shortlisted in Tomorrow’s Health & Safety Awards Guide 2024, which recognises the most innovative health and safety products set to make a real difference for UK workplaces.

2024 52

2024 Social Media Consulting Innovation 52

Nasuni

SEPTEMBER 26, 2023

CRMI audits and awards the NorthFace ScoreBoard Service Award, which is awarded to companies that deliver excellence in customer service. I'm very pleased to share the news that Nasuni has received this recognition for the third year in a row.

NPS 52

NPS Customer Relationship Management Customer Relationships Feedback 52

CSM Magazine

OCTOBER 24, 2023

Calabrio , the workforce performance company, has announced the winners of its annual ONE Awards. Now in its seventh year, the awards acknowledge and celebrate Calabrio customers who are shaping the future of workforce optimisation (WFO), elevating customer experience (CX), and enhancing employee engagement within their organisations.

Connections 52

Connections Contact Center 2023 Innovation 52

BlueOcean

FEBRUARY 25, 2019

Blue Ocean, a world-leader in customer care solutions, was awarded a Silver Stevie Award ® in the “Customer Service Team of the Year – Recovery Situation” category in the 13th annual Stevie Awards for Customer Service. This is Blue Ocean’s second Stevie Award. The company won a Bronze Stevie in the same category in 2017.

2019 136

2019 Customer Service Contact Center Insurance 136

Optimove

DECEMBER 4, 2023

Take your customer segmentation to the next level with our advanced guide Download Now We’re happy to announce the winners of the 3rd annual Heptagon Awards! This year, we also added three new prizes, bringing the total number of awards to 11 across three categories.

2023 59

2023 Marketing Chief Customer Officer Download 59

ChurnZero

JULY 27, 2021

ChurnZero is a finalist in the 2021 SaaS Awards Program in the category of Best SaaS Product for Customer Service/CRM. Now in its sixth year of celebrating software innovation, the Software-as-a-Service Awards program accepts entries worldwide, including the US, Canada, Australasia, EMEA and UK. About the SaaS Awards.

2021 98

2021 2011 Innovation 2022 98

ChurnZero

OCTOBER 8, 2021

ChurnZero Earns a 2021 Tech Cares Award From TrustRadius. ChurnZero is being recognized for giving back to their community with a 2021 Tech Cares Award from TrustRadius. TrustRadius has announced that they have recognized ChurnZero with a 2021 Tech Cares Award. The pandemic was a test of fortitude. About ChurnZero: .

2021 98

2021 B2B Healthcare Touchpoint 98

ShepHyken

DECEMBER 18, 2023

Then, it is reinforced daily throughout the organization through empowerment and recognition. Top Takeaways: A brand is not just about a name. It’s about being united and joining together under a common set of values. It starts with leadership defining who you are as an organization and what you stand for. This is why feedback is important.

Net Promoter Score 88

Net Promoter Score Customer Centricity Culture Employee Experience 88

PeopleMetrics

DECEMBER 12, 2019

Affordable staff appreciation and recognition activities are a great way to get there. 25 staff appreciation and employee recognition ideas that won't break the bank: Arrange for a team to show the fruits of their labor to upper management. Employee experience is vital to a healthy and growing company. Pass on the praise.

Banking 91

Banking CEM Employee Experience 2001 91

BirdEye

MAY 6, 2021

Whenever we receive awards , we know that it’s because we’ve taken the time to build a platform that’s both robust and easy-to-use, and gives all 60,000+ of our partner businesses everything they need to be found, be chosen, and be the best. 2021 G2 Spring awards. 2021 G2 Spring awards. G2 SMS Marketing Awards – 8 awards.

Marketing 98

Marketing 2021 Magazine 2019 98

ChurnZero

MARCH 31, 2021

ChurnZero, a real-time Customer Success platform, today announced that TrustRadius has recognized them with a 2021 Top Rated Award. ChurnZero has earned a Top Rated award in the Customer Success software category,” said Megan Headley, VP of Research at TrustRadius. These awards are based directly on feedback from their customers.

2021 98

2021 B2B 2016 Touchpoint 98

CSM Magazine

OCTOBER 11, 2023

Working in customer service is not an easy task. You need to have strong qualities such as being able to keep your temper at all times, expressing yourself in a clear and concise manner and finding solutions easily. If you possess these qualities, your worth may be high for companies that require to add someone to their customer service.

Customer Service 52

Customer Service Customer Service Training Customers Communication 52

ChurnZero

MAY 17, 2022

“Fast growth is unsustainable without the success of our customers and partners in addition to the recognition of our peers,” said You Mon Tsang, CEO and co-founder, ChurnZero. SIIA CODiE Awards (Finalist): ChurnZero was named a finalist in the SIIA CODiE Awards ‘ Client Success Team of the Year category.

2022 98

2022 Chief Customer Officer Leadership 2021 98

Call Experts

NOVEMBER 8, 2022

Call Experts of Charleston, SC has been honored with the exclusive 2022 Award of Excellence for 14 years. The Award is presented annually by the Canadian Call Management Association (CAM-X), the industry’s Trade Association for providers of call center services including telephone answering and message delivery. for more information.

Call Center 52

Call Center Contact Center 2022 Presentation 52

ChurnZero

FEBRUARY 8, 2022

ChurnZero, a leading Customer Success software platform, today announced it has been named to G2’s 2022 Best Software Awards, placing #31 on the Project Management Products list and achieving the highest rating for Customer Success software. And that is the most meaningful recognition we can receive.”. million trusted user reviews.

2022 98

2022 Chief Customer Officer 2021 Touchpoint 98

SurveySparrow

MARCH 10, 2021

A year ago, he had graduated from college with stellar grades and was determined to earn the same recognition at work. Without employee rewards and recognition, your organization will eventually suffer from low employee engagement. . Do Employee Rewards and Recognition Actually Matter? What happened? or ‘Thanks.’

Engagement 52

Engagement Culture Communication Loyalty 52

CSM Magazine

JULY 12, 2023

The need for heightened security in card-not-present transactions has gained significant recognition among compliance officers. Jason Mace, the multi-award-winning CEO of Gala Technology, expressed his enthusiasm, stating, “At Gala Technology, we are thrilled to offer SOTpay as a groundbreaking solution for phone payments.

Multi-Channel 52

Multi-Channel Banking Social Media Innovation 52

Kustomer

JULY 28, 2021

In recognition of that achievement, we are proud to announce that Kustomer is a finalist in the 2021 SaaS Awards Program in the category of “Best SaaS Product for Customer Service/CRM.”. Kustomer was built to deliver on those expectations while maintaining efficiency and profitability for customer service departments.

2021 98

2021 E Commerce Interaction Metrics 98

ChurnZero

JUNE 18, 2021

“We are so proud to receive this recognition as a top workplace in the DMV,” said You Mon Tsang, ChurnZero’s Founder & CEO. “As a Customer Success company, we understand it’s imperative for us to take care of our employees before they can in turn take care of our customers. s next great software company.”.

2021 98

2021 Government Touchpoint 2020 98

COPC

SEPTEMBER 30, 2022

First awarded this prestigious recognition in March 2021, COPC Inc. is proud to once again award this designation to Nexcom,” says COPC Inc. The innovative technology aligns quality results with the customer experience and key business metrics. As a leader in the contact center industry, COPC Inc. Visit COPC Inc.’s

Contact Center 64

Contact Center 2022 Call Center 2021 64

Totango

DECEMBER 20, 2023

These awards reflect superior engagement and commitment from our users, who continue to highlight and share the key aspects of Totango and our software they find most beneficial. This recognition shines a spotlight on our commitment to offering an easy and efficient implementation process.

2024 111

2024 Customer Centricity User Experience 2023 111

BirdEye

OCTOBER 16, 2020

After winning awards from Martech and G2 earlier this month, we’re happy to announce that Birdeye has just won the Gold Globee Award for Company of the Year at the 7th Annual 2020 Globee Awards®. We also won a Bronze Globee Award for business to business products. . Want to see why Birdeye stands above the competition?

Demo 98

Demo 2020 Customer Experience Management Connections 98

CSM Magazine

OCTOBER 12, 2022

The dynamic Appreciate Engagement Platform which has already scooped two top prizes at the prestigious Incentive Awards is now available as a modular, off-the-shelf product. In the recent major Appreciate Employee Value Report. In the recent major Appreciate Employee Value Report.

Sales 52

Sales Hospitality Return on Investment 2022 52

SurveySparrow

MARCH 13, 2021

Employee recognition awards can be tricky. No one is no more excited to receive the Best Performer award! The award has already lost its lustre and your company urgently needs some creative award names that inspire and excite the employees. The WoW Machine Award. Spotlight Award. Acing It Award.

Customer Service 52

Customer Service Employee Experience Customers 52

SurveySparrow

FEBRUARY 2, 2021

Employee recognition is really about creating an emotional connection with your employees and your company. It is a time for recognition and rewards, something that they have always deserved. . Formal recognition is always important, appreciation is something that can be easily done at any time by anyone, and that too for anyone.

Culture 98

Culture Wireless Entertainment Fashion 98

SAP Customer Experience

JANUARY 24, 2022

A fun and visible part is the recognition of SAP Innovation Awards participation by way of reputation badges which recognize. The SAP community with 3 million users represents a full range of SAP customers, partners, developers, mentors, champions, and the Next-Gen of professionals.

Innovation 78

Innovation Insights Customers Technology 78