Optimove

JANUARY 11, 2024

Renowned customer analytics expert and best-selling author of “Converted: The Data-Driven Way to Win Customers’ Hearts,” Neil Hoyne, will deliver the keynote address at Optimove Connect titled The Data-Driven Way to Win Customers’ Hearts. Pancras in London.

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Connections 2024 Customer Centricity Events 80

Optimove

FEBRUARY 15, 2024

Learn what you need to evolve as a marketer with our advanced guide Download Now Why it Matters: Optimove Connect 2024 is the two-day event where global marketers exchange best practices, learn and discover the latest strategies and solutions, and spark new ideas.

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GetFeedback

NOVEMBER 20, 2018

Whether you’re expecting 50 or 50,000, planning and executing an event takes major time and money. Companies willing to make that kind of investment expect great results, and conference/event surveys help them deliver. Over half of marketers use real-time marketing tactics to promote and gauge events. Let’s get started.

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Events Feedback Social Media Presentation 199

InMoment XI

OCTOBER 18, 2023

After a successful XI Forum Europe featuring 9 EMEA customer experience experts , 200+ engaged delegates, 8 insightful workshops, and plenty of networking, it’s safe to say that the event was a hit! If you couldn’t attend the event, fear not! That means capturing insights from every touchpoint and channel.

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Customer Experience 2023 ROI Return on Investment 260

CSM Magazine

JANUARY 18, 2024

. “We are delighted to have Nina Schick, a true visionary in artificial intelligence, headline our event,” said Craig Pumfrey, VP of Marketing at Sabio Group. “Her unparalleled expertise and unique perspective will provide our attendees with great insight into how AI will shape the future of customer engagement.

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Events 2024 Innovation Technology 52

CustomerSuccessBox

AUGUST 25, 2022

Attending Customer Success events in 2022 ensures your SaaS business is at par with the current industry trends. It is advisable to follow industry events to understand the altered and advanced customer expectations. Some of the most significant CS events have been held in the year 2022 so far. Did you miss them?

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2022 Events Customer Success 2023 52

Joe Rawlinson

OCTOBER 20, 2022

And a dedicated event management integrated ticketing system helps you keep the event in sync throughout the process as a central hub that can control various aspects of the event and provide directions and everything needed in one place. . All of which should be essential aspects of your event marketing strategy.

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Events Sales User Experience Social Media 78

CSM Magazine

SEPTEMBER 11, 2023

So, if you’re a planning, insight, or transformation specialist, then Sabio’s WFM Community Day, held at our London HQ, was a must-attend event. Sabio’s Expert Insights Jim Fleming, WFM Specialist Architect at Sabio, laid the groundwork for the day with an emphasis on maximising WFM solutions. .

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Events Management Return on Investment Entertainment 52

InMoment XI

MARCH 25, 2024

According to Forrester, fewer than 10% of enterprises are advanced in their insights-driven capabilities. By equipping your organization with predictive analytics tools, you can gain rich insights into customer behavior, make data-driven decisions, and optimize business operations. What is Predictive Analytics?

Customer Experience 260

Customer Experience Social Media E Commerce Retail 260

eGain Blogs

OCTOBER 29, 2021

KMWorld Connect 2021 is happening as a virtual conference, for the second year in a row. While it is disappointing to not be able to meet our peers, colleagues, and experts in person, an online event does give us the flexibility to attend and switch between as many sessions as we like! What is KMWorld Connect 2021? The solution?

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2021 Connections Workshop Innovation 93

Optimove

JANUARY 11, 2024

Renowned customer analytics expert and best-selling author of “Converted: The Data-Driven Way to Win Customers’ Hearts,” Neil Hoyne, will deliver the keynote address at Optimove Connect titled The Data-Driven Way to Win Customers’ Hearts. Pancras in London.

Connections 52

Connections 2024 Customer Centricity Events 52

CustomerSuccessBox

JUNE 8, 2022

This has translated into huge demand for customer success events around the globe. Professionals connect, network, learn and share the best practices during these customer success events. At CustomerSuccessBox , we’ve curated some Customer Success Events, upcoming in June and July 2022, that you cannot afford to miss!

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2022 Events Customer Success Innovation 52

InMoment XI

FEBRUARY 2, 2024

On Thursday, January 25th, we hosted the “Changing The Game” event in Austin, TX—a crucible for innovative ideas and game-changing strategies to address the consumer market in 2024 and beyond. According to IBM , 90% of all data generated by devices such as smartphones, tablets, and connected vehicles is unstructured.

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Hospitality Call Center Retail NPS 260

InMoment XI

JANUARY 25, 2022

Contrary to popular belief, feelings like these existed long before the COVID-19 pandemic; that event, and the stress that came with it, simply added fuel to an existing fire. One of the hard truths about The Great Resignation is that many departing employees feel that their former organizations lacked a supportive workplace culture.

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Engagement Culture Document Employee Experience 529

InMoment XI

MAY 23, 2023

Aegon are certainly delivering on this agenda and are continuing to succeed by connecting people and processes across the entire organisation to achieve shared goals and focus on growth. Aegon has taken the Connecting with Customers (CwC) roadshow to all locations and functions in the business.

Customer Centricity 260

Customer Centricity Workshop Culture Insurance 260

Kustomer

JULY 24, 2020

Circle these CX events on your calendar to gain insights about the latest CX innovations, how COVID-19 is changing customers’ expectations, and dive into the smartest strategies to deliver standout customer experiences. Here is our curated list of must-attend events. This is still an in-person event. Date : July 28, 2020.

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Events 2020 Workshop Roadmap 52

Optimove

AUGUST 3, 2023

Renowned customer analytics expert and best-selling author of “Converted: The Data-Driven Way to Win Customers’ Hearts,” Neil Hoyne, will deliver the keynote address at Optimove Connect. His presence as the keynote speaker brings valuable insights to the conference, making it a highly anticipated event.

Connections 52

Connections 2023 Customer Centricity Events 52

CustomerSuccessBox

DECEMBER 6, 2021

Here you’ll find customer success events, conferences, and books that will help you get ready for the new year 2022 and beyond. You get to connect with founders, executives, and investors to help you build your B2B SaaS companies. The post Top Customer Success Events in 2022 appeared first on. Date- October 17th–19th, 2022.

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2022 Events Customer Success Contact Center 52

CSM Magazine

FEBRUARY 16, 2024

The event is focused on the processes used by call and contact centers, with showcases from over 200 different business representatives along with seminars by over 100 industry experts. On April 24th & 25th 2024 the event will be taking place at the Las Vegas Convention Center between 10 am and 4 pm each day.

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Contact Center 2024 Seminar Insights 52

Calabrio

OCTOBER 19, 2022

Our annual Calabrio Customer Connect (C3) event has wrapped, and we are still feeling the buzz of excitement. For us, C3 is not only a time to share our vision for the future, but to hear the business challenges our customers are trying to solve and which best practices they are using to get the insights they need.

Connections 59

Connections Contact Center 2030 Events 59

Lithium

JULY 13, 2022

More people are buying, working, and connecting online more than ever before. Customers can connect with one another around your brand, increase their sentiment, and reduce your care agent's call volume by providing self-service answers to support questions. Khoros does the same with our Customer Experience Insights.

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Events 2022 Social Media Contact Center 52

CSM Magazine

DECEMBER 22, 2023

Guerrilla Marketing Guerrilla marketing is about being insightful, imaginative, and spontaneous, not expensive. Sponsorship opportunities can include music festivals, sporting events, charity events, or even theme parks. This marketing strategy involves doing something unexpected and unique to capture people’s attention.

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Connections Marketing Advertising Transportation 52

SurveySensum

AUGUST 1, 2023

Building Lasting Connections: The Power of Customer Loyalty in Retail In today’s fast-paced and crazy competitive retail world, customer loyalty is like the secret sauce for staying ahead of the game. By actively seeking and analyzing customer feedback, you can gain invaluable insights into what makes your customers tick.

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Retail Loyalty Connections Loyalty Programs 52

C Space

OCTOBER 5, 2021

C Space appoints CTO, accelerates impact of insights through technology. We look forward to having Alan’s voice and experience around the table to ensure we are finding new ways for technology to help us build relationships and create more dynamic connections between our clients, their customers and our teams.”.

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Technology Insights 2021 Leadership 98

ThriveableBiz

NOVEMBER 13, 2023

Insights vs Facts: What's the Difference for Business Marketing? In popular usage Insights is often a substitute term for Marketing Research. The confusion between Insights and Facts. Marketing has to connect with people on a range of emotions. We all do it! Fair enough. Just give me the data!

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Insights Marketing Entertainment Social Media 52

Confirmit

MARCH 12, 2019

Last week we joined insights, research and marketing professionals from around the world at the Marketing Week Insights Show in London. It’s a huge event which covers an incredible amount of ground over the space of a couple of days. of the event was Confirmit’s Claire Sporton speaking about the death of the survey.

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Insights B2C Events Social Media 56

CSM Magazine

OCTOBER 24, 2023

Unifier: Peckham The ‘Unifier’ , understanding the value of sharing customer insights across an organisation, was awarded to Peckham. Jo’s outstanding efforts are evident through her enthusiasm in meeting with other Calabrio customers and sharing her story at events. For more information visit Calabrio.

Connections 52

Connections Contact Center 2023 Innovation 52

Beyond Philosophy

FEBRUARY 20, 2021

His insight into how the experience would be vital to business today has shaped my career for 23 years. We talk to Pine about how the pandemic changed in-person events, trade shows, and conferences for the better and what we can learn from going virtual. Starting in March 2020, Pine watched as all the events he had booked canceled.

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Events Sports Books Consulting 78

SurveySensum

FEBRUARY 9, 2024

Customers can have changing needs and preferences, and global events can influence your industry. The insights you gain from the process can lead to informed decision-making and sustainable growth. Here are seven tips to ensure your market research endeavors yield meaningful and accurate results and insights.

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Insights Marketing 2022 Reference 52

Talkdesk

APRIL 2, 2020

We recognize it is now more important than ever to connect with your peers, innovators and industry experts. That’s why we’ve transformed Opentalk 2020 into a virtual event — all online, at no cost to you. The event will include breakouts on how to keep business moving forward even in times of uncertainty. Register now!

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Events 2020 Contact Center Innovation 75

CX University

MAY 23, 2023

I had the privilege of presenting on the topic of “Design Skills to Master Change and Emotional Impact” during this event. In this article, I will share key takeaways and insights from this conference. Attendees were eager to learn practical approaches to integrating design thinking into their CX strategies.

2023 52

2023 Insights Customer Centricity Presentation 52

Gainsight

MARCH 8, 2022

Product release events come with a special kind of excitement, and today is no different. Our Evolve event proved once again that developing bold features with better results in mind is exactly what keeps Gainsight customers inspired to reach their biggest goals. . Unlock a New Pipeline Source with CSQL. Other key benefits include: .

Insights 98

Insights NPS Events Leadership 98

SurveySparrow

NOVEMBER 10, 2023

Here, participants willingly contribute their insights. This helps in providing in-depth insights into the research topic. You can create surveys, share on multiple platforms, collate data, analyze it, and act upon the insights you have gained. You can contact them online, on social media, or at events.

Insights 52

Insights Social Media Demo Engagement 52

Oracle

APRIL 19, 2018

Looking for customer experience conference and events information for 2018 and 2019? We’ve compiled a new version of our CX professional’s guide to industry conferences and virtual events to continue to keep you up-to-date, in-the-know, and ever-smarter this year. April 2018 CX Events and Conferences. April 18, 2018.

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Events 2018 2019 Customer Experience 60

Totango

APRIL 12, 2022

At Totango’s 2022 Global Executive Forum , customer success leaders from around the world came together to connect with their peers, share ideas and learn about new products and opportunities. Let’s take a look at her top 10 insights. Top 10 Insights from Customer Success Executives.

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2022 Customer Success Insights Customer Journey 82

CSM Magazine

APRIL 7, 2021

Whether you are running virtual team meetings, high-level management boardroom conferences, webinars and online summits, or, simply creating a virtual team-building to keep your team engaged and interactive, you will need to get everything fully organized in order to run the event. The next thing to look at is your platform for your event.

Events 52

Events Webinar Interaction Document 52

Oracle

JULY 16, 2019

Looking for customer experience conference and events information for 2019 and 2020? We’ve compiled a CX professional’s guide to industry conferences and virtual events to continue to keep you up-to-date, in-the-know, and ever-smarter this year. June 2019 CX Events and Conferences. PipelinePros Insight North America.

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