BirdEye

JULY 12, 2023

Table of contents What is a Sender Score? That’s why it’s important to only send emails to recipients that have signed up for emails from your business. If you see too many spam reports coming in, take a look at your unsubscribe process, email list, and content. And that depends on Sender score.

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Metrics Social Media Marketing Travel 97

Lithium

MARCH 5, 2024

If you still need to sign up to receive the Customer Newsletter, you're missing out on the latest and greatest from Khoros! Sign up today ! Here’s the Atlas content you do not want to miss! Strategic Services Global Trend Round Up: 29th February 2024: Congrats everyone, we made it to March!

2024 52

2024 Social Media Roadmap Webinar 52

Lithium

JANUARY 2, 2024

If you still need to sign up to receive the Customer Newsletter, you're missing out on the latest and greatest from Khoros! Sign up today ! Here’s the Atlas content you do not want to miss! This enables them to indicate whether module/widget content is helpful, unhelpful, incorrect, or missing information.

2024 52

2024 Social Media 2023 Contact Center 52

SurveySensum

FEBRUARY 13, 2024

Take Netflix, for instance, a popular streaming service that continuously refines its services based on user behaviors and preferences, incorporating personalized recommendations, diverse content, original programming, a user-friendly interface, and responsive customer support. ” So, rev up your startup for a speedy journey!

User Experience 52

User Experience Demo Feedback Social Media 52

Lithium

FEBRUARY 6, 2024

If you still need to sign up to receive the Customer Newsletter, you're missing out on the latest and greatest from Khoros! Sign up today ! Here’s the Atlas content you do not want to miss! Strategic Services Global Trend Round-Up: 1st February 2024 Congrats, everyone!   Hello Atlas members!

2024 52

2024 Social Media Events Engagement 52

BirdEye

APRIL 18, 2023

Table of contents What is local advertising? To help, Google offers free advertising credits when you sign up. Use social media to your advantage Social media provides an effective and inexpensive way to reach local customers by creating quality content. To set up a social media contest, first, determine your prize.

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Advertising Social Media Events Magazine 98

SurveySensum

MARCH 25, 2024

As I was about to close the tab, a pop-up emerged on my screen notifying me that I could get 5% off on my first purchase. Those pesky little windows are called exit pop-up surveys and can save between 10-15% of abandoning visitors. Now, let’s begin with understanding what are exit intent pop-ups and why are they important.

2024 52

2024 Demo Download User Experience 52

Lithium

DECEMBER 5, 2023

If you haven't signed up to receive the Customer Newsletter, you're missing out on the latest and greatest from Khoros! Sign up today ! Here’s the Atlas content you do not want to miss! During this Beta period, you can explore the feature and begin setting up and testing events. Hello Atlas members!

2023 52

2023 Webinar Events Social Media 52

BirdEye

NOVEMBER 15, 2023

Table of contents Why choosing the right retail review websites matters 12 retail review sites to prioritize Retail review site FAQs Collect and manage reviews effortlessly with Birdeye Why choosing the right retail review websites matters Reviews influence perceptions and purchase decisions on a broad scale. Let’s dive in.

Retail 109

Retail Brands E Commerce Demo 109

ChurnZero

JANUARY 18, 2023

We have curated a list of the top 5 customer success newsletters for you, so you can get high-quality content delivered directly to your inbox, starting today. Enjoy! Customer Success League newsletter The Customer Success League newsletter will provide inspiring and helpful resources for leaders and CSMs of content posted on their blog.

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Customer Success Events Presentation Customers 52

ReviewTrackers

JULY 28, 2021

While providers recognize that insurance social media marketing is essential to future growth, many struggle to keep up with the pace and drive real results from their efforts. DO: Deliver quality content. Here are some good insurance social media content ideas: A quick video to explain your policy coverage.

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Social Media Insurance Marketing 2007 175

BirdEye

JUNE 13, 2023

Table of contents Why do businesses deactivate their Google Business accounts? How do you remove content and managers from your Google Business account? Then click, Remove Business Profile → Remove profile content and managers. If you want to use the service again, you must sign up for a new account. Click on Save.

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Management Sales Information Customer Experience Management 97

Optimove

MAY 11, 2023

According to a study by McKinsey, up to a whopping 35% of Amazon’s revenue comes from product recommendations. Netflix uses AI to analyze viewer data and identify trends in content consumption to produce highly original content that viewers will love. That’s huge. And Coca-Cola uses AI to optimize its marketing campaigns.

Social Media 88

Social Media Events Advertising Engagement 88

SurveySparrow

MARCH 19, 2024

Still, if your video marketing strategy isn’t up to par and you’re still not generating leads, it could use some revamping. About 68% of customers prefer watching video content to reading articles, and 83% of marketers say videos help with lead generation. Google also prioritizes video content. This content can be dry, however.

Marketing 95

Marketing Social Media Demo B2B 95

Retently

MARCH 11, 2024

Event success hinges on various factors like effective networking, content relevance, and the likelihood of attendees returning. By asking participants to order elements like Venue, Content, Speakers, and Networking Opportunities based on their importance, organizers gain insights into what attendees value most.

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Events Feedback Insights Presentation 127

BirdEye

JANUARY 17, 2024

In this blog, you’ll learn what social media approvals are, why having the proper social media post approval process in place is critical, and how to set yourself up for success while managing social profiles for multiple locations. Let’s explore how content approval workflows come in handy in real-world scenarios.

Social Media 107

Social Media Multi-Channel Demo Feedback 107

BirdEye

OCTOBER 31, 2023

Table of contents What is a Google Business Profile (formerly Google My Business) ? Show up Where Your Customers Search See how Birdeye can help your Google Business Profile get found and chosen. Sign in with your business account email. Open the app and tap Sign in with Google. Enter your business name.

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Management Information Document Demo 109

SurveySensum

JANUARY 26, 2024

Decoding the Customer Journey Stages The Foundation: Awareness Stage Exploring Options: Consideration Stage Decision-Making: Decision Stage Beyond the Sale: Post-Purchase/Retention Stage Advocacy and Referrals: Advocacy Stage Wrapping Up! Develop content that directly addresses your target audience’s pain points, preferences, and needs.

Customer Journey 52

Customer Journey Social Media Touchpoint Webinar 52

CSM Magazine

MAY 10, 2024

When customers jump ship soon after signing up, it hits a business where it hurts the most – its future growth and earnings. Digging into why customers leave early and coming up with smart plans to keep them can really turn your customer retention numbers around. A well-informed customer is a satisfied—and retained—customer.

Social Media 52

Social Media Magazine Webinar Touchpoint 52

SurveySensum

JANUARY 5, 2024

Content related to these topics was enriched, providing in-depth guidance and tips. It involves analyzing the language customers use to ensure that the content in the knowledge base resonates with them. This data-driven approach helps in optimizing content and improving the overall user experience.

Insights 52

Insights E Commerce E-support User Experience 52

BirdEye

NOVEMBER 28, 2023

But are you showing up in those search results? Table of contents What is restaurant reputation management? To reap the rewards of social media , you must identify key channels (the channels your target audience spends the most time on) and consistently publish high-quality content there.

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Management Social Media 2007 Reference 107

SurveySensum

DECEMBER 7, 2023

Crafting this ideal user experience involves clear navigation, meaningful content, responsive design, easy accessibility across devices and browsers, and utilizing an effective website feedback tool for continuous improvement. Is your content meaningful to them? Are they finding what they want? What are Website Usability Surveys?

User Experience 52

User Experience Net Promoter Score Feedback Demo 52

SurveySensum

FEBRUARY 7, 2024

You can tailor your content and communication style to resonate with them by gaining insights into their preferences and challenges. When producing content, keeping these personas in mind guarantees that you are addressing the people you wish to connect directly with. How To Do It? What are their interests, values, and pain points?

Connections 52

Connections Social Media Demo Feedback 52

Optimove

FEBRUARY 13, 2024

Opti-X delivers real-time, personalized content recommendations, creating genuine and deep connections with a brand’s customers. More tips to spark customer loyalty: Offer different types of personalized content to different customer target groups. For instance, a cart/browse abandonment email.

Download 59

Download Return on Investment Loyalty ROI 59

BirdEye

DECEMBER 21, 2022

To put it frankly, keeping up with the latest social media trends can keep you ahead of disaster and on track for success. Over the last few years, TikTok has seen explosive growth – and the short-form video app shows no sign of slowing down. All signs point to a TikTok takeover, and you need to prepare for it.

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SurveySensum

MARCH 21, 2024

63% of marketers create content based on customer personas to enhance their strategies! For example, the same company while segmenting its audience will focus on aspects like how some Gen Z individuals may be active on visual platforms like Instagram and Snapchat, while others may prefer content-driven platforms like TikTok.

Social Media 52

Social Media Competitive Advantage Retail Automotive 52

SurveySensum

FEBRUARY 29, 2024

What is Employee Satisfaction Employee satisfaction refers to an individual’s overall contentment, happiness, and fulfillment derived from their work. It’s more than just job contentment; it’s about feeling valued, engaged, and supported. But first things first – what’s the definition of employee satisfaction?

Culture 52

Culture Customer Satisfaction Loyalty Reference 52

SurveySensum

DECEMBER 19, 2023

Craft Engaging Content After planning and coming up with a design concept for your digital signage survey, it’s crucial to focus on crafting engaging content that will captivate your audience and encourage participation. The content should be clear, compelling, and relevant to drive maximum engagement.

Customer Engagement 52

Customer Engagement Engagement Feedback Interaction 52

Joe Rawlinson

AUGUST 12, 2022

Also, include viral IG hashtags in your content to make your contest searchable and more visible to wider audiences. Follow foolproof content writing tips to nail your messaging and make your contests a huge success. That’s the question most prospects have before signing up for your newsletter and acting on your offers.

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Social Media Marketing Fashion Books 78

BirdEye

APRIL 20, 2023

Table of contents Overview: Local lead generation Local lead generation advantages Top local lead generation strategies Popular lead acquisition tools FAQs about local lead generation Final thoughts on local lead generation Overview: Local lead generation Local lead generation is a location-based approach to pinpointing customers in a specific area.

Social Media 98

Social Media Multi-Channel Metrics Advertising 98

Lithium

JUNE 6, 2023

Summer is coming up quick! If you haven't signed up to receive the Customer Newsletter, you're missing out on the latest and greatest from Khoros! Sign up today ! Here’s the Atlas content you do not want to miss! Hello Atlas members! Some blog areas are limited to Khoros customers only.

2023 52

2023 Webinar Events Metrics 52

ShepHyken

NOVEMBER 19, 2021

He shares his quick tips for keeping your customers informed through email and SMS to level up their buying experience. . Below are some of my best quick tips for keeping your customers informed and leveling up their buying experience. . Send next-level content. That’s great news! Make the ‘welcome experience’ memorable.

Communication 81

Communication Article Brands Touchpoint 81

eGain Blogs

OCTOBER 29, 2021

Why you should sign up. Digital transformation efforts have failed in many customer service organizations as they focused on installing the pipes (channels) but not what flows through the pipes (answers/advice/content). Why you should sign up. Post-facto catch up of the missing sessions. The root-cause?

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2021 Connections Workshop Innovation 93

Lithium

MARCH 7, 2023

As always, if you haven't signed up to receive the Customer Newsletter, you're missing out on the latest and greatest from Khoros! Sign up today ! Here’s the Atlas content you do not want to miss! Omnichannel Fails Tipsheet - Ready to ramp up your omnichannel presence? Will you be in Orlando too?

2023 52

2023 Omnichannel Webinar Social Media 52

ReviewTrackers

AUGUST 20, 2020

According to Search Engine Land , content syndication of any type, when done correctly, can positively influence the reach, visibility, and reputation of your brand. Syndication is when one site authorizes or automatically feeds its existing content to other sites, either completely or partially, in the form of a snippet.

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Demo Books Brands Presentation 123

SurveySensum

FEBRUARY 27, 2024

Imagine your team members waking up in the morning, eager to tackle the day ahead because they genuinely enjoy what they do. Employee satisfaction refers to the level of contentment, fulfillment, and happiness that employees experience in their jobs and workplaces. What is Employee Satisfaction? Why is Employee Satisfaction Important?

Metrics 52

Metrics Culture Demo Healthcare 52

CSM Magazine

MAY 6, 2024

newsletter sign-up, discount offer, exit-intent popup) and can be tailored to the brand’s aesthetics and content. Instead, favor clean, visually appealing designs that match the website’s aesthetics while communicating the content clearly. These templates are frequently grouped by use cases (e.g.,

E Commerce 52

E Commerce User Experience Advertising ROI 52