Optimove

NOVEMBER 21, 2023

First, let’s take a brief look at what product recommendations are and then we will discuss how product recommendation strategies can be used to increase sales with Opti-X. If you’re looking to leverage product recommendation to boost sales, Optimove has a Digital Experience Platform (DXP), Opti-X, which can help.

Sales 72

Sales Social Media User Experience Consumers 72

BirdEye

DECEMBER 30, 2023

With a vast audience of nearly 240 million daily active users, Twitter – currently called ‘X’ – has become a rich platform for brand exposure and customer interaction. They also have access to exclusive tools such as Professional Home, Professional Category, Profile Spotlights, X Shopping, X Ads, Quick Promote, etc.

Social Media 111

Social Media Advertising E Commerce Tourism 111

CSM Magazine

MARCH 27, 2024

CRR = ((Number of customers at the end of period N – Number of new customers in period N) / Number of customers at the beginning of period N) x 100% In practice, this works as follows. At the end of the previous month, online casino X had 5,300 active players. At the end of the month, they counted 5600 users.

Customer Retention 52

Customer Retention Loyalty Programs Loyalty Advertising 52

BirdEye

AUGUST 23, 2023

If visuals come to mind you are not alone, but the platform is capable of much more. In today’s digital age, Instagram has emerged as a powerhouse platform for businesses. According to Instagram, 90% of users on the platform follow at least one business account. What is the first thing you think of when you hear Instagram?

Social Media 98

Social Media Multi-Channel Demo Engagement 98

Optimove

FEBRUARY 7, 2023

One of the most effective ways to gain customer loyalty is through Customer-Led Marketing and (of course) a Digital Experience Platform. Now Known as Opit-X, its capabilities are fully integrated into the Optimove Platform. It also allows for consistent messaging across all marketing channels and platforms.  

Marketing 52

Marketing E Commerce 2022 Competitive Advantage 52

SurveySensum

MARCH 6, 2024

If you’re a math whiz and want to do a quick calculation with preliminary numbers, check out this handy formula: Sales Conversion Rate = (# of Purchases / # of Visitors) x 100 Using this formula helps provide an accurate percentage of the sales made. Therefore, it’s imperative to have a system in place to keep an eye on conversions.

Metrics 52

Metrics E Commerce ROI Return on Investment 52

BirdEye

NOVEMBER 23, 2022

If your business isn’t on the platform already, there’s no better time than the present to create an account. According to Instagram, 90% of users on the platform follow at least one business account. . The platform can help businesses improve their engagement rates, increase their number of followers, and sell products.

Marketing 98

Marketing Social Media Advertising Retail 98

Optimove

MARCH 16, 2023

” You can also send in-play event recommendations alerting players that a match of interest is about to start – for instance: Do it all with the Opti-X Digital Experience Platform Optimove’s Digital Experience Platform, Opti-X , dynamically determines and displays, in real-time, the most converting content for each customer.

Brands 52

Brands Events Sports Presentation 52

BirdEye

MARCH 27, 2024

Twitter (currently X) metrics help businesses understand how to improve their platform presence and grow stronger. They accurately depict your brand’s reach and impact on the platform, helping you tweak your strategy as needed. Measure online visibility and reach on the platform 2. What is a tweet impression?

Engagement 64

Engagement Social Media Metrics Measurement 64

delighted

APRIL 26, 2024

Less than six months ago, we introduced Delighted Surveys , a from-scratch survey solution, that radically expanded the variety of surveys you could create on our platform. We’ll also give a Delighted CX platform update and share our live Q2 roadmap. Find out about these updates and more, below.

2024 52

2024 Roadmap Feedback Insights 52

BirdEye

NOVEMBER 7, 2023

Text abbreviations, also referred to as ‘texting abbreviations’ or ‘text acronyms,’ are short forms of words or phrases used in SMS, social media, forums, and other online platforms. Concise communication Online platforms such as X (previously known as Twitter) have implemented character limits for posts. Announcement TBA soon.

Social Media 116

Social Media Communication ROI Sales 116

BirdEye

JULY 10, 2023

Supreme x Louis Vuitton This highly-hyped collaboration between streetwear brand Supreme and luxury fashion brand Louis Vuitton produced a unique collection of clothing, accessories, and luggage. This will help you determine whether the collaboration is successful based on your objectives and goals.

Brands 52

Brands Fashion Social Media Retail 52

Optimove

APRIL 18, 2023

In the first part of this series, we discussed why operators need to personalize their in-platform player experience and offered solutions to the challenges that arise. Focus on flexibility when choosing a technology provider for your in-platform player experience. It’s game time! We believe in you. So, be bold and get going!

Sports 52

Sports Technology User Experience Events 52

Retently

FEBRUARY 20, 2023

Analyzing the same example, we would get: ​​RFM score = (Recency score x 0.6) + (Frequency score x 0.3) + (Monetary score x 0.1) RFM score = (8 x 0.6) + (5 x 0.3) + (5 x 0.1) Then, you would multiply each score by its corresponding weight, add up the results, and get a final weighted RFM score.

NPS 156

NPS Customer Satisfaction Loyalty Measurement 156

BirdEye

MARCH 11, 2024

We also share: 42 platform-specific business hashtags you must use to grow exponentially How to create a memorable hashtag strategy Tips to implement to make your hashtags go viral, and many more! 40+ platform-specific business hashtags How to find the best hashtags for your business? What’s the psychology behind hashtag popularity?

Social Media 72

Social Media Events Connections Engagement 72

Optimove

FEBRUARY 26, 2024

Key takeaways: Optimove is an all-in-one CRM marketing platform that helps operators maximize player lifetime value, engagement, loyalty and retention. Creates Operational Efficiency – Remove costly and time-consuming operational silos by having all your channels and player data managed from one single platform.

Marketing 52

Marketing Download Demo Loyalty 52

Experience Investigators by 360Connext

FEBRUARY 9, 2021

Investments that are directly tied to customer experience might include things like: Customer experience management tools, like customer feedback software or more robust Voice of the Customer (V0C) platforms, Customer Relationship Management (CRM) technology, or investments in customer data centralization. Customer Value X 2.72

Customer Experience 261

Customer Experience Net Promoter Score Culture ROI 261

BirdEye

MARCH 21, 2024

Everyone is on Twitter (currently X), making it crucial to step up your Twitter game. However, generating strong impressions on the platform can be an uphill battle with frequent algorithm changes. Social media algorithms are complex, with various factors influencing engagement across platforms.

Social Media 59

Social Media Automotive Healthcare Hospitality 59

BirdEye

OCTOBER 30, 2023

Choose the right platform 3. Local social media marketing is a digital strategy that leverages social media platforms to target nearby potential customers for local businesses. The only way to really leverage these platforms is with targeted ad campaigns and an effective local social media marketing strategy. Run targeted ads 5.

Social Media 59

Social Media Marketing Events Advertising 59

SurveySparrow

JULY 26, 2023

A reliable customer experience measurement platform like SurveySparrow can simplify the data collection process, automate surveys, and provide real-time analytics. Calculation: CSAT = (Sum of Positive Responses / Total Responses) x 100 3. Calculation: CES = (Sum of Effort Scores / Total Responses) x 100 4.

Measurement 52

Measurement Customer Experience Net Promoter Score Touchpoint 52

CSM Magazine

APRIL 8, 2024

Know the Sneaker Platforms Sneaker raffles are found on specific platforms like apps and retailer websites. It’s essential to know how these platforms work. Understanding how these platforms run can help you to participate smoothly whenever there are sneaker raffles.

Social Media 52

Social Media Retail Connections Blog 52

BirdEye

MARCH 6, 2024

Imagine a business owner receiving a call with the news that their brand is going viral on Twitter (currently X). But what happens if they’re not active on the platform and need to conduct a Twitter search without an account? With this function, you can explore specific topics and understand the conversation on the platform.

Social Media 59

Social Media 2023 Demo Brands 59

BirdEye

DECEMBER 8, 2023

Use reputation management platforms like Birdeye to tailor your strategies based on actionable insights to manage your brand image effectively. Develop a strong content strategy Whether it’s social media, blogs, or emails, keep your messages consistent across all platforms. Reputation X 7. NetReputation.com 4. Go Fish Digital 8.

Management 116

Management Social Media Brands Consulting 116

Thematic

FEBRUARY 27, 2024

With tools like Thematic Answers , you can directly interact with the data by asking the platform questions. Now, you can: Show the Money Trail: "We improved X, customer satisfaction shot up, and look - sales followed." " Quick Wins: "Multiple people mentioned issue X. This is the intel you need.

ROI 62

ROI Customer Experience Metrics Net Promoter Score 62

Thematic

FEBRUARY 27, 2024

With tools like Thematic Answers , you can directly interact with the data by asking the platform questions. Now, you can: Show the Money Trail: "We improved X, customer satisfaction shot up, and look - sales followed." " Quick Wins: "Multiple people mentioned issue X. This is the intel you need.

ROI 62

ROI Customer Experience Metrics Net Promoter Score 62

COPC

OCTOBER 16, 2023

While it would be accurate to say that Generation X values flexibility the most, all generations value it as significantly important. Specifically, the preference for office work by boomers and older Generation X leaders does not resonate with the younger generations.

Leadership 94

Leadership Transportation Workshop Contact Center 94

Optimove

FEBRUARY 12, 2024

from our Euro 2024 Playbook on “How to Win It All Without a Ball” (see more below under “Insights”) Roni Sfadya , Marketing Data Analyst, presents Flip the Channel: Why Go Multichannel Jonathan Inbar , a Director of Strategic Services at Optimove on How AI Optimizes CRM Marketing Matthew Gilbery , Director of Personalization Offering: The Real (..)

2024 59

2024 Demo Download Sports 59

delighted

MAY 11, 2021

The basic formula for CLV is as follows: CLV = Average Order Value X Purchase Frequency X Customer Lifespan. You would calculate it as follows: $20 X 2 X 24 = $960. Delighted is a proprietary, user-friendly platform that makes gathering customer feedback fast, easy, and effortless.

Loyalty 78

Loyalty Brands Customer Journey Mapping Social Media 78

CSM Magazine

JANUARY 17, 2024

In this scenario, collaborating with a reliable, high quality Enterprise Video Platform can take your marketing strategy to the next level. This is a facility that will be available across your entire organization What Is An Enterprise Video Platform? How Can Enterprise Video Platforms Transform Communication?

Communication 52

Communication 2023 Social Media Travel 52

BirdEye

MARCH 8, 2024

Social media is vital for every business, beginning with the crucial step of increasing your follower count on each platform. The social media follower count across platforms is responsible for driving customer trust, boosting reputation, and fostering engagement in many instances. Each platform has its unique traits and audience.

Social Media 59

Social Media Multi-Channel E Commerce Engagement 59

2020 Research

OCTOBER 18, 2023

But it’s also important to look outside our industry as well – there have been great advancements outside our industry that are backing their way in, so explore more generic AI groups on LinkedIn or X (Twitter). Q: What happens to our data when uploaded into an AI platform? A: There are lots of prompt guides on LinkedIn and X.

Marketing 108

Marketing Healthcare Webinar Roadmap 108

Optimove

JANUARY 16, 2024

In addition, we are honored by our partners, employees, and investors who have been instrumental in helping Optimove create the first Customer-Led Marketing Platform to uphold our promise: to unleash brands’ full potential so they can gain their customer’s loyalty for life.

2023 52

2023 Net Promoter Score 2012 2024 52

Optimove

MARCH 26, 2024

Maximizing Optimove: Matthew Gilbrey (left), Optimove’s Director of Personalization Offering, and Rob Davis, Director of Personalization Technology, present to a jam-packed audience on how Opti-X, Optimove’s Digital Experience Platform , creates personalized customer interactions by leveraging Optimove’s CDP to drive the customer experience across (..)

2024 64

2024 Connections 2025 Download 64

Optimove

NOVEMBER 9, 2023

A Digital Platform Experience (DXP) like Optimove’s Opti-X allows you to meticulously analyze player interactions, fine-tuning your gaming app based on real-time feedback. In Summary Stringent data privacy regulations have made player acquisition in the social gaming market more difficult.

Advertising 72

Advertising Innovation Download Loyalty 72

Kustomer

AUGUST 19, 2021

No-Code Platform for Speedy Deployment. Want to learn more about the Ada x Kustomer integration? How It Works. Ada’s no-code building tools and drag-and-drop interface give CX teams full control over their own bot-building to launch a smart chatbot in 30 days with no technical lift. Get started with Kustomer. Get started with Ada.

Customer Service 98

Customer Service 2022 Touchpoint Customers 98

Totango

MARCH 5, 2021

E-N)÷S) x 100 = CRR. This would give you the following values: Inserting this into the formula yields: [(210 – 20) ÷ 200] x 100 = CRR. 190 ÷ 200) x 100 = CRR.95 95 x 100 = CRR. Totango provides a robust customer success platform that makes it easier to align your business around your customer’s needs.

Customer Retention 85

Customer Retention Net Promoter Score Measurement Loyalty Programs 85

BirdEye

SEPTEMBER 25, 2023

Be sure you don’t get left behind by considering real estate AI platforms for the following uses: 1. Birdeye’s Review platform is powered by BirdAI, which lets you auto-generate responses to each customer review and use rules and templates when responding to reviews. Those aren’t the only benefits of AI in reputation management.

Marketing 111

Marketing Social Media Advertising E-support 111