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The Power of Integrated CX Part 3: Smartest Actions

InMoment XI

In this blog post, we’ll explore how your organisation can take the smartest actions, the final piece of the puzzle of our Integrated CX approach. A feedback type that’s grown in the last few years is social media. Using reputation management tools, you can bring together all your data in one place, combining your data.

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Automotive Reputation Management: Win with Digital and Drive Customer Acquisition

InMoment XI

With online reviews, social media comments, and public customer feedback making a major impact on the reputation of automotive businesses — car dealerships, auto repair shops, service centers, parts retailers, etc. brands must recognize that the ability to manage their digital channels and digital reputation is a crucial success factor.

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Top strategies to boost your corporate reputation management

BirdEye

So, it’s pretty clear that corporate reputation management (CRM) isn’t just about following trends. However, managing corporate reputation could be tricky for many companies. In this blog post, we’ll uncover the essentials of corporate reputation management and teach you how it impacts your online presence.

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NPS Best Practices: Be a Leader not a Laggard

InMoment XI

In this blog, we have listed NPS best practices that will help you shape the course of your organisation into becoming a leader in customer satisfaction. As customers become more conscious of corporate social responsibility, the significance of these factors may grow over time.

NPS 260
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Top 9 Questions: ESG & the Contact Center RFP

BlueOcean

If you and your outsourced partners are serious about environmental sustainability, tracking performance in this area is key. Social Responsibility Social responsibility has a weighty impact on the retention and well-being of all employees. Please describe what elements of social responsibility this policy covers.

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Top 9 Questions: ESG & the Contact Center RFP

BlueOcean

If you and your outsourced partners are serious about environmental sustainability, tracking performance in this area is key. Social Responsibility Social responsibility has a weighty impact on the retention and well-being of all employees. Please describe what elements of social responsibility this policy covers.

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Your A-Z guide about social media reputation management 

BirdEye

Social media reputation management continues to be the lifeblood of enhancing your overall online reputation. Because they have 75 unique social media accounts across Facebook, Instagram, and Twitter, they must tailor all of their content to match each local audience’s specific needs and preferences.