Experience Investigators by 360Connext

MARCH 11, 2015

Blogs are at the center of many content strategies. It’s challenging to write frequently around similar topics, but when I’m stuck for blog ideas I’ve found some invaluable resources. I hope these blogging tips will help you, too. I prefer to check the ones that most apply to me and my role.

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BirdEye

DECEMBER 5, 2023

A business’s local reputation is one of the most critical factors contributing to its success in a competitive market. A recent Birdeye survey showed that: 68% of consumers check reviews before they engage with a local business. 78% of consumers would not buy from a business with a negative reputation.

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Management Social Media Multi-Channel Feedback 109

BirdEye

MARCH 10, 2022

Google reviews are crucial for getting discovered in search results and building trust with potential customers. In this guide, we’ll break down how you can get Google reviews, manage and respond to them and use the power of social proof to grow revenue. How Google reviews help with search rankings?

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BirdEye

MAY 1, 2023

Making the most of customer reviews to boost your brand awareness, sales, and earning potential is key. In this blog post, we’ll teach you ways to request reviews, use them to attract more customers, and professionally handle any negative reviews. It nudges them toward buying your product or exploring alternatives.

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BirdEye

MARCH 22, 2024

Struggling to get more traffic from Google? Many businesses want to leverage Google My Business (currently Google Business Profile) but feel overwhelmed by the options. Despite the widespread adoption of listings, numerous businesses fail to fully capitalize on this opportunity.

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BirdEye

NOVEMBER 9, 2023

In today’s digital era, the online presence of insurance companies holds significant importance, especially on insurance review sites. This blog post aims to shed light on the best insurance review sites empowering your business to enhance its online presence and improve customer experience in the insurance industry.

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BirdEye

OCTOBER 19, 2022

As a business owner, you already know you need a website. Fortunately, Google has made building a website easy with a free service that lets businesses create and customize their own Google My Business website. Table of contents What is a Google My Business website?

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BirdEye

MARCH 4, 2024

A positive review can substantially enhance your restaurant chain’s online presence and notably increase foot traffic. However, garnering such reviews is no small feat. You can overcome this challenge by having a few well-crafted restaurant review examples handy. The hospitality industry also leads in Google search views.

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Social Media Hospitality Guest Experience Feedback 109

Totango

NOVEMBER 15, 2023

TrustRadius, a renowned platform for transparent business technology reviews, announced its 2023 Best of Awards, with Totango emerging as a triple winner. Read full review “Totango can help businesses to improve efficiency, drive customer satisfaction, and ultimately grow their business.

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BirdEye

NOVEMBER 11, 2022

By now, you know Google reviews are an important part of your business’s success. They can help potential customers decide if they should do business with you through the trust and credibility built from previous customers. One of the best places to showcase your Google reviews is on your website.

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Customer Bliss

JUNE 8, 2017

RSS reader FeedSpot just voted our blog the No. 1 customer experience blog on the Internet, via a few of the following factors: Google reputation. Google search ranking. An editorial team/subject matter expert review. 1 on their customer experience blog list. Who works on my customer experience blog?

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BirdEye

APRIL 25, 2023

Are you looking for ways to promote your business locally? If so, we’ve got you covered with over 20 ideas on how to promote your business locally and make your brand the talk of the town. Publish a blog or newsletter 5. Claim your Google Business Profile 6. Create online business listings 7.

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BirdEye

NOVEMBER 21, 2023

It’s about finding the right angle, displaying your shop in the perfect light, and positioning your business as a dazzling spectacle. In this blog, we’ll explore 18 proven jewelry store marketing strategies to capture attention, strengthen your brand, and drive sales. The tricky part is that there’s no “right” way to do it.

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Marketing Social Media Advertising Events 109

BirdEye

NOVEMBER 21, 2023

Running an interior design business presents unique challenges, from sourcing materials and managing client expectations to navigating the ebb and flow of design trends. This constant pursuit of innovation demands staying ahead of trends, adapting to evolving technologies, and ensuring the business is profitable.

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Marketing Social Media Advertising Workshop 109

BirdEye

NOVEMBER 10, 2023

Roofing business marketing is key to a steady stream of leads throughout the year. Go through this blog post to find the answer. We’ve explored the top 20 roofing marketing strategies you can deploy to get new customers and scale your business. Yet, this approach only leads to survival rather than thriving growth.

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BirdEye

OCTOBER 17, 2022

In today’s digital world, websites serve as storefronts for local businesses. They’re a window for customers to see what your business offers and learn more about the experience they can expect to have. In this blog, we’ll identify the top local SEO ranking factors that can help your website get discovered sooner.

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Social Media Blog Information Advertising 104

BirdEye

OCTOBER 19, 2023

Google ads are a top lead generation channel for local businesses. Implementing Google Seller Ratings (GSR) is a simple yet highly effective way to increase ad relevance and clickthrough rates. Key takeaways from the discussion Google Ads are crucial but the competition is high, making it tough to get good ROI.

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BirdEye

JUNE 13, 2023

A Google Business listing offers an easy way for prospects and existing customers to find your business and leave reviews. Studies reveal 86% of customers turn to Google Maps to locate a local business. But there are going to be scenarios when it’s necessary to delete a Google Business Account.

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Management Sales Information Customer Experience Management 97

BirdEye

APRIL 18, 2023

Did you know that 50% of businesses fail within the first five years? This means for business owners, advertising locally is essential to keep the doors open and reach the target audience in the local market. In this blog post, we’ll share 25 local advertising ideas to help you reach those goals.

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BirdEye

NOVEMBER 15, 2023

For local businesses and brands, effectively leveraging Google’s suite of products presents a major opportunity to attract and retain customers. With the rise of AI and automation, new possibilities have emerged for optimizing digital presence across Google search, maps, profiles, reviews, ads, and more.

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Document Brands Technology Consumers 109

BirdEye

NOVEMBER 16, 2023

The right lawn care marketing strategy can help your business create lasting impressions, generate leads, nurture relationships, and build a brand in the market. This blog post provides all the information for small local services or growing landscaping businesses looking to supercharge their marketing strategies.

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Marketing Social Media Advertising User Experience 62

BirdEye

DECEMBER 8, 2023

The revenue for the carpet cleaning business industry is expected to be $6.6 With the increase in demand, there has been a corresponding surge in the supply of businesses offering carpet cleaning services. This blog is all about that. 6 tips 5 tips on how to start a carpet cleaning business Rebranding?

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BirdEye

NOVEMBER 16, 2022

In our increasingly digital world, online reviews have become the backbone of digital marketing campaigns. The way a business approaches customer review management can directly impact and improve its reputation and branding. According to recent research, most people read reviews when looking for local businesses.

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BirdEye

FEBRUARY 27, 2024

Whether you’re looking to boost brand awareness, fuel customer engagement, or turbocharge car sales , this blog post is the ultimate guide for your dealership brand to succeed in 2024. You can gather this information from customer surveys, reviews, and other feedback channels like social media conversations.

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Advertising 2024 Automotive Social Media 62

SurveySparrow

APRIL 30, 2024

Online reviews are like a digital mirror for your business – they reflect perceptions of your brand through the eyes of your customers. That’s why monitoring online reviews is crucial for any business. That’s why monitoring online reviews is crucial for any business.

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2024 Management Feedback Metrics 52

BirdEye

MARCH 15, 2024

A business YouTube channel is powerful for brand visibility, customer engagement, and content marketing. No longer producing content that aligns with your evolving business objectives, market trends, or customer expectations. In this blog, we’ll guide you through how to do this within minutes. Confirm your password to delete.

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2024 Social Media Demo Download 57

BirdEye

NOVEMBER 28, 2023

In this blog, we’ll explain how to create a fool-proof restaurant reputation management process and build a 5-star online reputation. People love to talk about businesses, for better or worse. Online and offline, conversations about your restaurant business are happening.

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Management Social Media 2007 Reference 107

ShepHyken

NOVEMBER 17, 2017

This week we feature an article by Megan Wenzl about the importance of online reviews to your business and customer engagement. She chooses the Refinery Hotel, with 680 google reviews. She reads through some of the reviews and decides to book her stay. Reviews Help Customers Find You. – Shep Hyken.

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Customer Engagement Blog Engagement Hotels 81

BirdEye

DECEMBER 5, 2023

Have you ever wondered why people hesitate to buy something if there are no customer reviews? Did you even know that reviews older than three months might not be relevant for many customers? In fact, a significant 92% of customers read at least two reviews before making a purchasing decision. For small businesses, this is huge.

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Brands Management Social Media Feedback 108

ShepHyken

FEBRUARY 2, 2018

In a recent Southwest customer review article , the bride-to-be shared that she and her five friends took the airline when flying from Baltimore to Charleston for a bachelorette party getaway. They even announced over the speaker that I was on the plane and for everyone to wish me luck in my marriage.”. appeared first on Shep Hyken.

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Blog Customer Service Airlines Culture 85

BirdEye

OCTOBER 25, 2023

Visibility is the cornerstone of business growth and success. Online listings play a crucial role in every business’s digital strategy. However, there is so much a business needs to know, monitor, and leverage to make the most of listings. After listings, reviews determine a business’s online success.

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Marketing Information Webinar Consumers 104

BirdEye

OCTOBER 19, 2023

Experts say that over 90% of local searches originate on Google. This statistic underscores the immense importance and competitiveness of this platform for all local businesses, especially those operating from multiple locations. As a local business owner, you likely have concerns and questions about how to grow effectively on Google.

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Social Media Books Consulting Information 57

BirdEye

JUNE 12, 2023

Google processes at least 8.5 Almost half of those queries are around local information about businesses, services, and products to buy. Whether or not all those online searches direct customers to your business depends on your visibility on Google. billion searches per day. Table of contents What is local SEO?

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BirdEye

APRIL 28, 2023

In this blog post, we’ll be discussing seven different strategies that can help you boost your business’s profits and get the most out of every client interaction. Collecting and displaying positive client reviews on your website and social networks can attract more clients. They can also help boost your online presence.

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Insurance Marketing Social Media Loyalty Programs 98

BirdEye

SEPTEMBER 6, 2022

If you own a business with a physical location, you probably rely on the customers in your area to drive most of your revenue. Most of them are searching online for the products or services you provide before they find your business. Claim and optimize your Google Business Profile 2. Use online business directories 4.

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Marketing Blog Information User Experience 98

BirdEye

AUGUST 15, 2022

93% of customers find local businesses online. So it’s not just important that your business take advantage of online marketing strategies — it’s imperative. In this blog post, we’ll share some quick and easy ways to get started with local online marketing as well as the benefits your businesses can expect.

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Marketing Social Media Competitive Advantage Events 98

BirdEye

OCTOBER 26, 2023

Today, reviews have become more than just words on a screen. They are a powerful tool for businesses to gain credibility, build trust, and promote their products and services. Online reviews are a goldmine of insights. Birdeye has evolved to be an all-in-one AI solution beyond just Reviews.

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