BirdEye

FEBRUARY 15, 2024

In today’s world, where every online chatter can become a shout across the digital universe, understanding the current trend of online reviews is crucial for businesses aiming high. With an overwhelming 68% of consumers letting reviews guide their choices, enterprises must know the pulse of the market to craft a stellar reputation.

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ReviewTrackers

APRIL 26, 2018

In case you missed it, Google recently updated its review policy and added the following requirements: Don’t discourage or prohibit negative reviews or selectively solicit positive reviews from customers. The short answer is: you can no longer filter customers before asking them for a review.

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2010 Hotels Social Media 2018 70

BirdEye

NOVEMBER 30, 2023

This blog post is the complete guide for travel agencies to unlock opportunities, grow their business, and use the best marketing strategies to reach their clients. Understand what makes them work and what issues customers have with them, analyze their reviews and ratings, and monitor their marketing campaigns on social media.

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Travel Marketing Social Media Hotels 110

Experience Investigators by 360Connext

MARCH 11, 2015

Blogs are at the center of many content strategies. It’s challenging to write frequently around similar topics, but when I’m stuck for blog ideas I’ve found some invaluable resources. I hope these blogging tips will help you, too. One particularly pertinent commenter requested a “part 2″ to a blog.

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BirdEye

NOVEMBER 15, 2023

Online reviews have the power to transform customer perceptions on a massive scale. The challenge is that reviews don’t just magically appear. To build a 5-star online presence, you must take a strategic approach to collecting and managing reviews. Once your profile is ready, encourage your customers to leave reviews there. →

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Retail Brands E Commerce Demo 111

Grade.us

MAY 23, 2018

Encouraging reviews is one of the most important things small businesses can do to boost their reputation online. Check out these statistics about the impact of reviews : 72% of shoppers say that positive reviews make them trust local businesses more. Customers are likely to spend 31% more on a business with “excellent” reviews.

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Marketing Social Media E Commerce Download 48

ReviewTrackers

SEPTEMBER 13, 2023

A study from Northwestern University showed that putting relevant reviews with a product increased conversions dramatically. Showing at least five reviews increased the purchase likelihood by almost a factor of 4x. Take a look at the example below, which highlights reviews of a carpet cleaning business.

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Storyminers

AUGUST 24, 2020

Feedspot has a team of over 25 experts whose goal is to discover and rank popular blogs, podcasts and youtube channels in several niche categories. With millions of blogs on the web, finding influential bloggers in a niche industry is a hard problem to address. Blog post frequency(freshness). Age of a blog.

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Blog 2020 Social Media Customer Experience 59

ReviewTrackers

SEPTEMBER 7, 2023

A study from Northwestern University showed that putting relevant reviews with a product increased conversions dramatically. Showing at least five reviews increased the purchase likelihood by almost a factor of 4x. Take a look at the example below, which highlights reviews of a carpet cleaning business.

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BirdEye

OCTOBER 16, 2023

Yet only 25% of internet users ever go to the second page of Google. In this blog, we’ve shared the 3 *not-so-secret* strategies you can use to boost your SEO reputation management. From there, you start proactively managing your online reviews. Use internal links within content to help Google map your site.

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Management Demo Brands Consumers 110

Customer Bliss

JUNE 8, 2017

RSS reader FeedSpot just voted our blog the No. 1 customer experience blog on the Internet, via a few of the following factors: Google reputation. Google search ranking. An editorial team/subject matter expert review. 1 on their customer experience blog list. Who works on my customer experience blog?

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Blog Customer Experience Social Media Books 100

BirdEye

MAY 1, 2023

Making the most of customer reviews to boost your brand awareness, sales, and earning potential is key. In this blog post, we’ll teach you ways to request reviews, use them to attract more customers, and professionally handle any negative reviews. It nudges them toward buying your product or exploring alternatives.

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Social Media Feedback Advertising Customers 97

Fox Metrics

AUGUST 14, 2020

That’s why in addition to our blog, we have rounded up the top 14 analytics websites that provide excellent insights, opinions, and latest information that can help you better leverage analytics in your company. Google Marketing Platform (previously Google Analytics Solutions) 4. FoxMetrics Blog 5. Table of Contents 1.

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Blog Social Media Retail Insights 93

GetFeedback

DECEMBER 26, 2018

Customers make judgment calls about your brand when they read an online review, make a purchase, talk to employees, read a news story, or hear about a friend’s experience. Sign up for Google Alerts. Google Alerts does the searching for you. Anytime those keywords appear online, Google will send you an email alert.

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Measurement Brands Net Promoter Score Social Media 262

BirdEye

JANUARY 25, 2024

Reviews are the modern-day word of mouth. Reviews can also be repurposed for various channels and become one of your best marketing tools. That’s why automated review sharing is a total game changer. In this post, we’ll cover how automating your review sharing can help you generate buzz for your brand across social networks.

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Social Media Brands Multi-Channel Demo 110

BirdEye

NOVEMBER 9, 2023

In today’s digital era, the online presence of insurance companies holds significant importance, especially on insurance review sites. This blog post aims to shed light on the best insurance review sites empowering your business to enhance its online presence and improve customer experience in the insurance industry.

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Insurance 2023 Financial Feedback 111

Grade.us

JANUARY 18, 2019

So if you're not using text messages to generate reviews, you're leaving a lot of valuable social proof potential on the table. Of course, you may want to come up with your own or personalize these a lot more as you get more comfortable with SMS review management. SMS only works if you can get customers straight to Google reviews.

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Hospitality Automotive Feedback Healthcare 37

BirdEye

NOVEMBER 16, 2023

This blog post provides all the information for small local services or growing landscaping businesses looking to supercharge their marketing strategies. Creating and claiming Google Business Profile (previous Google My Business) and other local listing directories that feature lawn care businesses.

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Marketing Social Media Advertising User Experience 64

BirdEye

MARCH 1, 2024

As a marketing agency, Google’s E-E-A-T guidelines impact you twofold. In this blog, we’ll explore: How Google assesses E-E-A-T Why E-E-A-T guidelines matter for your agency (and for your clients) Actionable strategies to optimize E-E-A-T and reign supreme in the digital realm Let’s dive in.

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BirdEye

NOVEMBER 21, 2023

This blog stands apart as a non-overwhelming guide, no-fluff, just actionable insights, offering a streamlined approach to interior design marketing. Ensure your interior design business is claimed and verified on Google Business Profile. Pro tip: Turn negative customer reviews into positive ones by addressing feedback promptly.

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Marketing Social Media Advertising Workshop 111

BirdEye

JANUARY 25, 2023

Most business owners don’t enjoy reading one-star reviews. Unfortunately, negative reviews are part of doing business – and they need to be addressed early if you want to protect your company’s online reputation. In this blog post, we’ll show you how to manage one-star reviews and protect your business’s online reputation.

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Feedback Customer Satisfaction Brands Management 98

ShepHyken

NOVEMBER 17, 2017

This week we feature an article by Megan Wenzl about the importance of online reviews to your business and customer engagement. She chooses the Refinery Hotel, with 680 google reviews. She reads through some of the reviews and decides to book her stay. Reviews Help Customers Find You. I don’t need online reviews.

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Customer Engagement Blog Engagement Hotels 81

BirdEye

SEPTEMBER 12, 2022

If you’re looking for an effective way to market your business, online business reviews could be the answer. As a business owner, you already know reviews can help make or break your business – especially when it comes to attracting new customers. Table of contents What are online business reviews? Positive reviews work.

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Social Media Travel Hotels Advertising 98

BirdEye

JANUARY 25, 2024

In 2023, the digital landscape witnessed a revolution, and Google Business Profiles (GBPs) were at its heart. From cozy corner cafes to towering corporate offices, Google Business Profiles have become the arena where businesses compete for visibility and connect with their customers like never before. Key findings 1.

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2024 Insights Automotive Hospitality 59

ShepHyken

FEBRUARY 2, 2018

In a recent Southwest customer review article , the bride-to-be shared that she and her five friends took the airline when flying from Baltimore to Charleston for a bachelorette party getaway. Her review represents a positive experience that has since gained national attention. For one bride-to-be, it certainly did.

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Blog Customer Service Airlines Culture 85

BirdEye

NOVEMBER 30, 2023

In this blog post, we bring you the top fourteen plumbing lead generation ideas to help you scale your business faster than competitors. Optimize your presence on Google With most business searches starting on Google, it’s crucial for your business to appear in the top search results for your service location.

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Social Media Advertising 2024 Marketing 59

BirdEye

APRIL 25, 2023

Publish a blog or newsletter 5. Claim your Google Business Profile 6. Ask for customer reviews 8. Seek backlinks for your website and gather reviews from satisfied customers to boost your online visibility in search engines. Work with them to create content like sponsored posts or product reviews.

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Seminar Social Media Advertising Workshop 98

Totango

NOVEMBER 15, 2023

TrustRadius, a renowned platform for transparent business technology reviews, announced its 2023 Best of Awards, with Totango emerging as a triple winner. Read full review “Totango can help businesses to improve efficiency, drive customer satisfaction, and ultimately grow their business. The bomb in customer success software!

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Customer Success 2023 Customer Satisfaction Demo 112

BirdEye

APRIL 18, 2023

In this blog post, we’ll share 25 local advertising ideas to help you reach those goals. Google Ads Google, arguably the world’s most powerful search engine, created Google Ads, which lets you reach your target audience on websites they frequent or Google Search. Professionally respond to all customer reviews.

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Advertising Social Media Events Magazine 98

BirdEye

NOVEMBER 28, 2023

In this blog, we’ll explain how to create a fool-proof restaurant reputation management process and build a 5-star online reputation. For instance, if you leave a negative Google review from 2007 unanswered, your customers may perceive you as clueless or careless. Table of contents What is restaurant reputation management?

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Management Social Media 2007 Reference 109

BirdEye

NOVEMBER 14, 2023

Online reviews can make or break your business. 93% of consumers read two or more reviews when researching a company. 85% of consumers have decided not to do business with a company because of negative online reviews. 93% of consumers read two or more reviews when researching a company. Luckily, we did the work for you.

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Financial Banking Social Media E Commerce 59

BirdEye

SEPTEMBER 6, 2022

In this blog, we’ll cover what you need to know about local search, from what it is to how it works and why you need to use it to reach more local customers. Claim and optimize your Google Business Profile 2. Get more and better reviews Frequently asked questions Get more and better reviews with Birdeye.

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Marketing Blog Information User Experience 98

BirdEye

JANUARY 25, 2024

In 2023, the digital landscape witnessed a revolution, and Google Business Profiles (GBPs) were at its heart. From cozy corner cafes to towering corporate offices, Google Business Profiles have become the arena where businesses compete for visibility and connect with their customers like never before. Key findings 1.

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2024 Insights Automotive Hospitality 52

BirdEye

OCTOBER 19, 2022

Fortunately, Google has made building a website easy with a free service that lets businesses create and customize their own Google My Business website. This blog will tell you everything you need to know about Google My Business websites – what they are, the benefits of using one, how to get started, and more.

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Information Hotels Blog Social Media 98

BirdEye

JUNE 13, 2023

A Google Business listing offers an easy way for prospects and existing customers to find your business and leave reviews. Studies reveal 86% of customers turn to Google Maps to locate a local business. But there are going to be scenarios when it’s necessary to delete a Google Business Account.

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Management Sales Information Customer Experience Management 97

BirdEye

OCTOBER 28, 2022

If you want your business’s ads to stand out in a very crowded playing field, you need to take advantage of Google Seller Ratings. This free tool from Google can help build trust with potential customers and lead to more clicks, higher conversions, and more revenue. Table of contents What are Google Seller Ratings?

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Measurement ROI Download 2022 98

BirdEye

OCTOBER 14, 2022

According to research from Fera.ai, 93% of consumers say they read product reviews before moving forward with a purchase. Another 78% reported being happy or satisfied with their purchase because they took the time to read reviews. Table of contents What is a product review website? What is a product review website?

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