2022 Experience Trends: What Employees & Customers Think About Evolving COVID Safety Measures
InMoment XI
JANUARY 18, 2022
In the past few years, businesses have had to pivot countless times in order to adapt the experiences they provide customers, employees, and the greater market. We found that 1 in 2 consumers and employees were comfortable with the possible reduction of COVID restrictions and precautions in the coming year.
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